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CustomersMiss Kathy Trantow Sr.

Miss Kathy Trantow Sr.

dora.dibbert@hotmail.com
Tickets45Responses15
Showing 1 - 45 of 45
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
54968899Order arrived damagedSolvedNormalMiss Kathy Trantow Sr.—Garth DooleyPhone
bopisfragrance
9h○Sent, no reply———May 18, 2026-
25159147BOPIS order cancelled at storeSolvedNormalMiss Kathy Trantow Sr.—Jacklyn DareEmail
refunddamagedapp
22h○Sent, no reply———May 6, 2026-
88429708BOPIS order cancelled at storeSolvedLowMiss Kathy Trantow Sr.—Yazmin JastEmail
damaged
12h●Responded5/5——May 5, 2026-
85734571Store experience feedbackClosedNormalMiss Kathy Trantow Sr.—Kip Schroeder IVChat
returnssamplesapp
6h⊘Not fired———May 4, 2026May 11, 2026
55952627Question about product ingredientsSolvedHighMiss Kathy Trantow Sr.—Julie HodkiewiczEmail
samplesvip
11h●Responded5/5——Apr 23, 2026-
82162590Cancel order requestSolvedLowMiss Kathy Trantow Sr.—Amely PacochaEmail
shippingshade-matchbopis
6h○Sent, no reply———Apr 22, 2026-
71697811Store experience feedbackSolvedHighMiss Kathy Trantow Sr.—Vilma GusikowskiEmail—3h○Sent, no reply———Apr 1, 2026-
08224944Influencer code not workingSolvedLowMiss Kathy Trantow Sr.—Garth DooleyChat
bopisgift-cardshipping
8h○Sent, no reply———Mar 24, 2026-
52005260Return after 30-day windowClosedLowMiss Kathy Trantow Sr.—Julie HodkiewiczChat
shade-match
20h●Responded5/5——Mar 18, 2026Mar 24, 2026
81039069BOPIS pickup not readySolvedUrgentMiss Kathy Trantow Sr.—Garth DooleyChat
bopisshipping
3h○Sent, no reply———Mar 12, 2026-
56186649Insider tier issueSolvedNormalMiss Kathy Trantow Sr.—Steve O'ConnerPhone—14h●Responded5/5——Mar 7, 2026-
75821252Refund not receivedSolvedNormalMiss Kathy Trantow Sr.—Steve O'ConnerEmail
returnsrefund
3h●Responded2/5——Feb 25, 2026-
40108664Address change after shippingSolvedUrgentMiss Kathy Trantow Sr.—Amely PacochaChat
shippingvip
6h●Responded5/5——Feb 24, 2026-
99055136Cancel subscription / Auto-replenishSolvedLowMiss Kathy Trantow Sr.—Mr. Cade SengerEmail—4h○Sent, no reply———Feb 10, 2026-
00269904App login problemSolvedLowMiss Kathy Trantow Sr.—Leonard Waters-HowellPhone
returnsbopis
6h○Sent, no reply———Jan 27, 2026-
27575824Where is my order?ClosedHighMiss Kathy Trantow Sr.—Yazmin JastEmail—6h○Sent, no reply———Jan 22, 2026Jan 25, 2026
60631281Question about product ingredientsClosedNormalMiss Kathy Trantow Sr.—Mr. Skyla TrantowChat
vip
6h●Responded4/5——Jan 9, 2026Jan 14, 2026
29935806Restock alert for backorderSolvedNormalMiss Kathy Trantow Sr.—Katrina JohnsEmail—3h●Responded4/5——Dec 22, 2025-
15870664Insider tier issueSolvedLowMiss Kathy Trantow Sr.—Lily RaynorEmail
fragrancegift-card
6d 1h○Sent, no reply———Dec 18, 2025-
25103457Cancel order requestSolvedNormalMiss Kathy Trantow Sr.—Garth DooleyEmail
influencer
1h○Sent, no reply———Dec 3, 2025-
84985483Return after 30-day windowSolvedNormalMiss Kathy Trantow Sr.—Faith HilllEmail
samplesreturns
2h⊘Not fired———Nov 30, 2025-
95631458Wrong shade sentSolvedNormalMiss Kathy Trantow Sr.—Katrina JohnsEmail
wholesaleloyaltyrefund
3h●Responded1/11——Nov 28, 2025-
06410463Foundation match helpSolvedNormalMiss Kathy Trantow Sr.—Mr. Lonie HudsonEmail
shipping
5h○Sent, no reply———Nov 24, 2025-
26592828Insider tier issueSolvedLowMiss Kathy Trantow Sr.—Kip Schroeder IVChat
bopis
2h●Responded4/5——Nov 22, 2025-
70460380Item authenticity concernClosedNormalMiss Kathy Trantow Sr.—Miss Amber Hintz Sr.Chat
refund
18h○Sent, no reply———Nov 18, 2025Nov 25, 2025
68317165Birthday gift not receivedSolvedNormalMiss Kathy Trantow Sr.—Amely PacochaPhone
bopis
1h●Responded10/11——Nov 6, 2025-
98644214Item authenticity concernSolvedHighMiss Kathy Trantow Sr.—Katrina JohnsEmail—4h○Sent, no reply———Nov 6, 2025-
24155584Price match requestSolvedUrgentMiss Kathy Trantow Sr.—Dr. Mandy McLaughlinChat
fragranceinfluencervip
22h○Sent, no reply———Oct 31, 2025-
83742913Question about product ingredientsClosedHighMiss Kathy Trantow Sr.—Katrina JohnsEmail—6h○Sent, no reply———Oct 18, 2025Oct 24, 2025
66672096Allergic reaction concernSolvedLowMiss Kathy Trantow Sr.—Yazmin JastChat
loyalty
9h○Sent, no reply———Oct 3, 2025-
63044117Cancel order requestSolvedNormalMiss Kathy Trantow Sr.—Chaz RennerChat
samples
2d 6h○Sent, no reply———Oct 3, 2025-
64369684Where is my order?ClosedLowMiss Kathy Trantow Sr.—Garth DooleyEmail
samples
6h●Responded5/5——Sep 23, 2025Sep 30, 2025
17385839Wrong shade sentPendingNormalMiss Kathy Trantow Sr.—Ignatius CummerataEmail
refund
-—Skipped———Sep 9, 2025-
21435610Discount code not workingSolvedLowMiss Kathy Trantow Sr.—Leonard Waters-HowellChat—7h○Sent, no reply———Sep 4, 2025-
44840356Wholesale order questionSolvedHighMiss Kathy Trantow Sr.—Tommy KuvalisEmail
appgift-card
4h●Responded5/5——Jul 30, 2025-
96248806BOPIS order cancelled at storeSolvedNormalMiss Kathy Trantow Sr.—Dr. Mandy McLaughlinChat
refunddamagedwholesale
5h●Responded5/5——Jul 28, 2025-
67771607App crashes at checkoutSolvedNormalMiss Kathy Trantow Sr.—Kaela FriesenChat
shade-matchdamaged
3h○Sent, no reply———Jul 26, 2025-
47309386Wrong shade sentPendingLowMiss Kathy Trantow Sr.—Kaela FriesenChat
gift-carddamaged
-—Skipped———Jul 26, 2025-
03012645Missing items in shipmentPendingHighMiss Kathy Trantow Sr.—Ignatius CummerataChat
influencer
-—Skipped———Jul 11, 2025-
19232582App crashes at checkoutSolvedHighMiss Kathy Trantow Sr.—Eula McKenzieChat
damaged
3h○Sent, no reply———Jul 1, 2025-
10013203Loyalty points not postingSolvedNormalMiss Kathy Trantow Sr.—Jacklyn DareEmail
shippingsamplesrefund
3h●Responded3/5——Jun 30, 2025-
16950388Missing items in shipmentSolvedNormalMiss Kathy Trantow Sr.—Vilma GusikowskiEmail
shade-matchloyaltygift-card
22h○Sent, no reply———Jun 26, 2025-
06048594Store experience feedbackSolvedHighMiss Kathy Trantow Sr.—Garth DooleyChat
returns
1d○Sent, no reply———Jun 26, 2025-
79580234Missing samples in orderSolvedHighMiss Kathy Trantow Sr.—Julie HodkiewiczSocial—1d 1h⊘Not fired———Jun 17, 2025-
48262257Store experience feedbackClosedNormalMiss Kathy Trantow Sr.—Darryl JacobiEmail
bopis
2h○Sent, no reply———May 27, 2025May 28, 2025
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Properties

Customer
Name
Miss Kathy Trantow Sr.
Email
dora.dibbert@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
dry
Loyalty points
2,724
Lifetime spend
—
Last purchase
May 3, 2026
Skin tone
rich
Foundation shade
17N
Skin concerns
dark-circles
Allergies / restrictions
fragrance-free, nickel-allergy
Favorite brands
Chanel, Living Proof
YTD spend
2,581
App installed
No
App last opened
Apr 9, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
38
Total orders
30
Preferred category
makeup
Tickets
Tickets
45
Last seen
May 18, 2026
Responses
Avg rating
4.53