Miss Kathy Trantow Sr.
dora.dibbert@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 54968899 | Order arrived damaged | Solved | Normal | — | Phone | bopisfragrance | 9h | ○Sent, no reply | — | — | — | May 18, 2026 | - | ||
| 25159147 | BOPIS order cancelled at store | Solved | Normal | — | refunddamagedapp | 22h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |||
| 88429708 | BOPIS order cancelled at store | Solved | Low | — | damaged | 12h | ●Responded | 5/5 | — | — | May 5, 2026 | - | |||
| 85734571 | Store experience feedback | Closed | Normal | — | Chat | returnssamplesapp | 6h | ⊘Not fired | — | — | — | May 4, 2026 | May 11, 2026 | ||
| 55952627 | Question about product ingredients | Solved | High | — | samplesvip | 11h | ●Responded | 5/5 | — | — | Apr 23, 2026 | - | |||
| 82162590 | Cancel order request | Solved | Low | — | shippingshade-matchbopis | 6h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |||
| 71697811 | Store experience feedback | Solved | High | — | — | 3h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |||
| 08224944 | Influencer code not working | Solved | Low | — | Chat | bopisgift-cardshipping | 8h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | ||
| 52005260 | Return after 30-day window | Closed | Low | — | Chat | shade-match | 20h | ●Responded | 5/5 | — | — | Mar 18, 2026 | Mar 24, 2026 | ||
| 81039069 | BOPIS pickup not ready | Solved | Urgent | — | Chat | bopisshipping | 3h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 56186649 | Insider tier issue | Solved | Normal | — | Phone | — | 14h | ●Responded | 5/5 | — | — | Mar 7, 2026 | - | ||
| 75821252 | Refund not received | Solved | Normal | — | returnsrefund | 3h | ●Responded | 2/5 | — | — | Feb 25, 2026 | - | |||
| 40108664 | Address change after shipping | Solved | Urgent | — | Chat | shippingvip | 6h | ●Responded | 5/5 | — | — | Feb 24, 2026 | - | ||
| 99055136 | Cancel subscription / Auto-replenish | Solved | Low | — | — | 4h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |||
| 00269904 | App login problem | Solved | Low | — | Phone | returnsbopis | 6h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | ||
| 27575824 | Where is my order? | Closed | High | — | — | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 25, 2026 | |||
| 60631281 | Question about product ingredients | Closed | Normal | — | Chat | vip | 6h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 14, 2026 | ||
| 29935806 | Restock alert for backorder | Solved | Normal | — | — | 3h | ●Responded | 4/5 | — | — | Dec 22, 2025 | - | |||
| 15870664 | Insider tier issue | Solved | Low | — | fragrancegift-card | 6d 1h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |||
| 25103457 | Cancel order request | Solved | Normal | — | influencer | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |||
| 84985483 | Return after 30-day window | Solved | Normal | — | samplesreturns | 2h | ⊘Not fired | — | — | — | Nov 30, 2025 | - | |||
| 95631458 | Wrong shade sent | Solved | Normal | — | wholesaleloyaltyrefund | 3h | ●Responded | 1/11 | — | — | Nov 28, 2025 | - | |||
| 06410463 | Foundation match help | Solved | Normal | — | shipping | 5h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |||
| 26592828 | Insider tier issue | Solved | Low | — | Chat | bopis | 2h | ●Responded | 4/5 | — | — | Nov 22, 2025 | - | ||
| 70460380 | Item authenticity concern | Closed | Normal | — | Chat | refund | 18h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 25, 2025 | ||
| 68317165 | Birthday gift not received | Solved | Normal | — | Phone | bopis | 1h | ●Responded | 10/11 | — | — | Nov 6, 2025 | - | ||
| 98644214 | Item authenticity concern | Solved | High | — | — | 4h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |||
| 24155584 | Price match request | Solved | Urgent | — | Chat | fragranceinfluencervip | 22h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | ||
| 83742913 | Question about product ingredients | Closed | High | — | — | 6h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 24, 2025 | |||
| 66672096 | Allergic reaction concern | Solved | Low | — | Chat | loyalty | 9h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | ||
| 63044117 | Cancel order request | Solved | Normal | — | Chat | samples | 2d 6h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | ||
| 64369684 | Where is my order? | Closed | Low | — | samples | 6h | ●Responded | 5/5 | — | — | Sep 23, 2025 | Sep 30, 2025 | |||
| 17385839 | Wrong shade sent | Pending | Normal | — | refund | - | —Skipped | — | — | — | Sep 9, 2025 | - | |||
| 21435610 | Discount code not working | Solved | Low | — | Chat | — | 7h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | ||
| 44840356 | Wholesale order question | Solved | High | — | appgift-card | 4h | ●Responded | 5/5 | — | — | Jul 30, 2025 | - | |||
| 96248806 | BOPIS order cancelled at store | Solved | Normal | — | Chat | refunddamagedwholesale | 5h | ●Responded | 5/5 | — | — | Jul 28, 2025 | - | ||
| 67771607 | App crashes at checkout | Solved | Normal | — | Chat | shade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | ||
| 47309386 | Wrong shade sent | Pending | Low | — | Chat | gift-carddamaged | - | —Skipped | — | — | — | Jul 26, 2025 | - | ||
| 03012645 | Missing items in shipment | Pending | High | — | Chat | influencer | - | —Skipped | — | — | — | Jul 11, 2025 | - | ||
| 19232582 | App crashes at checkout | Solved | High | — | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | ||
| 10013203 | Loyalty points not posting | Solved | Normal | — | shippingsamplesrefund | 3h | ●Responded | 3/5 | — | — | Jun 30, 2025 | - | |||
| 16950388 | Missing items in shipment | Solved | Normal | — | shade-matchloyaltygift-card | 22h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 06048594 | Store experience feedback | Solved | High | — | Chat | returns | 1d | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | ||
| 79580234 | Missing samples in order | Solved | High | — | Social | — | 1d 1h | ⊘Not fired | — | — | — | Jun 17, 2025 | - | ||
| 48262257 | Store experience feedback | Closed | Normal | — | bopis | 2h | ○Sent, no reply | — | — | — | May 27, 2025 | May 28, 2025 |