Braulio Schumm
pat_jast9@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23471215 | Gift card balance question | Solved | Low | Braulio Schumm | — |  Chaz Renner | — | 6h | ●Responded | 3/5 | — | — | May 12, 2026 | - | |
| 86504181 | Birthday gift not received | Solved | Low | Braulio Schumm | — |  Dr. Mandy McLaughlin | Chat | damagedreturnsapp | 1d | ●Responded | 7/11 | — | — | May 9, 2026 | - |
| 44499430 | Where is my order? | Closed | Low | Braulio Schumm | — |  Garth Dooley | damaged | 21h | ○Sent, no reply | — | — | — | May 7, 2026 | May 15, 2026 | |
| 35408726 | Birthday gift not received | Solved | Low | Braulio Schumm | — |  Kip Schroeder IV | bopis | 3h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 55485961 | Item authenticity concern | Closed | Urgent | Braulio Schumm | — |  Vilma Gusikowski | loyaltydamaged | 5h | ●Responded | 5/5 | — | — | Apr 26, 2026 | May 3, 2026 | |
| 98714324 | Store experience feedback | Solved | High | Braulio Schumm | — |  Lily Raynor | shippingwholesaleloyalty | 3h | ○Sent, no reply | — | — | — | Apr 19, 2026 | - | |
| 69875681 | Item authenticity concern | Solved | Normal | Braulio Schumm | — |  Ignatius Cummerata | fragrance | 6h | ●Responded | 5/5 | — | — | Apr 2, 2026 | - | |
| 60169792 | Cancel order request | Solved | Normal | Braulio Schumm | — |  Mr. Lonie Hudson | — | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 35227284 | Where is my order? | Closed | Normal | Braulio Schumm | — |  Steve O'Conner | influencerreturnsdamaged | 7d 22h | ●Responded | 1/11 | — | — | Mar 11, 2026 | Mar 20, 2026 | |
| 11399962 | Shipping cost question | Solved | Normal | Braulio Schumm | — |  Oscar O'Hara | Chat | refundsamplesdamaged | 2d 18h | ⊘Not fired | — | — | — | Mar 10, 2026 | - |
| 50538778 | App login problem | Solved | Normal | Braulio Schumm | — |  Jacklyn Dare | shippingbopis | 2d 2h | ●Responded | 4/5 | — | — | Feb 24, 2026 | - | |
| 96923339 | Refund not received | Closed | Normal | Braulio Schumm | — |  Eula McKenzie | samples | 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 11, 2026 | |
| 18622558 | Lost package follow-up | Closed | High | Braulio Schumm | — |  Yazmin Jast | loyaltydamaged | 2d 19h | ●Responded | 4/5 | — | — | Jan 8, 2026 | Jan 18, 2026 | |
| 25257472 | Wholesale order question | Solved | Normal | Braulio Schumm | — | Oscar O'Hara | bopisshippingloyalty | 10h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 91947899 | Address change after shipping | Solved | Normal | Braulio Schumm | — | Dr. Mandy McLaughlin | Chat | bopisgift-card | 23h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 81587126 | Restock alert for backorder | Closed | Normal | Braulio Schumm | — | Eula McKenzie | apprefund | 3h | ●Responded | 2/5 | — | — | Dec 5, 2025 | Dec 6, 2025 | |
| 72901286 | Cancel order request | Closed | Normal | Braulio Schumm | — | Steve O'Conner | wholesaleshade-match | 18h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 | |
| 92642773 | Missing samples in order | Closed | Low | Braulio Schumm | — | Garth Dooley | Phone | — | 16h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 26, 2025 |
| 55887324 | Refund not received | Closed | Urgent | Braulio Schumm | — |  Mr. Cade Senger | returns | 2h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 28679856 | Wholesale order question | Closed | Normal | Braulio Schumm | — |  Amely Pacocha | shippinginfluencerrefund | 5h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Oct 30, 2025 | |
| 47013493 | Where is my order? | Closed | Normal | Braulio Schumm | — |  Tommy Kuvalis | gift-cardinfluencer | 3h | ●Responded | 4/5 | — | — | Oct 14, 2025 | Oct 15, 2025 | |
| 95270828 | Wrong shade sent | Closed | Normal | Braulio Schumm | — | Mr. Cade Senger | — | 2h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 19, 2025 | |
| 04910024 | BOPIS pickup not ready | Solved | Normal | Braulio Schumm | — | Ignatius Cummerata | fragranceshade-match | 1d 11h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - | |
| 67253602 | Insider tier issue | Closed | Normal | Braulio Schumm | — |  Mr. Skyla Trantow | gift-cardappfragrance | 3h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 12, 2025 | |
| 77137596 | Where is my order? | Solved | Normal | Braulio Schumm | — | Mr. Skyla Trantow | returnsloyaltybopis | 1h | ⊘Not fired | — | — | — | Oct 8, 2025 | - | |
| 80254227 | Missing items in shipment | Solved | Normal | Braulio Schumm | — |  Mr. Eliza Gerhold IV | wholesale | 4h | ⊘Not fired | — | — | — | Oct 2, 2025 | - | |
| 80203976 | Item authenticity concern | Solved | High | Braulio Schumm | — |  Leonard Waters-Howell | — | 1d 4h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 42560593 | Price match request | Solved | High | Braulio Schumm | — | Vilma Gusikowski | Chat | wholesalefragrancesamples | 1h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 55628587 | Allergic reaction concern | Solved | Normal | Braulio Schumm | — | Mr. Lonie Hudson | Chat | damaged | 3d 1h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 28188579 | BOPIS pickup not ready | Solved | Normal | Braulio Schumm | — | Steve O'Conner | refundfragrance | 3h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 79028764 | App login problem | Solved | Normal | Braulio Schumm | — | Steve O'Conner | shade-matchreturns | 6h | ●Responded | 5/5 | — | — | Aug 28, 2025 | - | |
| 21634795 | Order arrived damaged | Solved | Low | Braulio Schumm | — | Vilma Gusikowski | — | 5h | ⊘Not fired | — | — | — | Aug 19, 2025 | - | |
| 69957178 | Foundation match help | Solved | Low | Braulio Schumm | — | Vilma Gusikowski | Chat | loyaltywholesaleinfluencer | 5h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - |
| 84395691 | Question about product ingredients | Solved | Normal | Braulio Schumm | — | Mr. Eliza Gerhold IV | wholesale | 3h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | |
| 71221358 | Address change after shipping | Open | Normal | Braulio Schumm | — |  Miss Amber Hintz Sr. | damagedloyalty | - | —Skipped | — | — | — | Aug 15, 2025 | - | |
| 56754289 | Missing items in shipment | Solved | High | Braulio Schumm | — | Amely Pacocha | Chat | bopis | 6h | ⊘Not fired | — | — | — | Jul 25, 2025 | - |
| 51842044 | App login problem | Solved | Normal | Braulio Schumm | — | Yazmin Jast | wholesaleshade-match | 3h | ●Responded | 10/11 | — | — | Jul 19, 2025 | - | |
| 41257265 | Allergic reaction concern | Closed | Normal | Braulio Schumm | — | Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 |
| 43769893 | Wrong shade sent | Closed | Normal | Braulio Schumm | — | Eula McKenzie | Phone | bopisloyalty | 2d 19h | ●Responded | 3/5 | — | — | Jun 24, 2025 | Jul 3, 2025 |
| 29785416 | Cancel subscription / Auto-replenish | Closed | Low | Braulio Schumm | — | Vilma Gusikowski | — | 2d 19h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 29, 2025 | |
| 70245302 | Missing items in shipment | Pending | Normal | Braulio Schumm | — | Miss Amber Hintz Sr. | loyalty | - | —Skipped | — | — | — | Jun 7, 2025 | - | |
| 01398172 | Discount code not working | Open | High | Braulio Schumm | — | Eula McKenzie | vipshade-matchwholesale | - | —Skipped | — | — | — | May 28, 2025 | - |