Orrin Lesch
glen_abshire5@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87550896 | Store experience feedback | Closed | Normal | — | Chat | shade-matchbopis | 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 27, 2026 | ||
| 61702022 | App login problem | Solved | Normal | — | shippingsamples | 20h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |||
| 10026076 | Refund not received | Solved | Normal | — | Chat | fragranceshade-matchbopis | 4h | ●Responded | 5/5 | — | — | Apr 27, 2026 | - | ||
| 87894176 | Allergic reaction concern | Solved | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |||
| 56439949 | App crashes at checkout | Solved | Normal | — | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 83757136 | Missing items in shipment | Solved | Normal | — | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | ||
| 93810731 | Refund not received | Solved | Urgent | — | Social | — | 6h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | ||
| 59971623 | Cancel order request | Solved | Normal | — | shade-matchgift-cardreturns | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |||
| 69323935 | Wholesale order question | Solved | Normal | — | returnsinfluencer | 6h | ●Responded | 9/11 | — | — | Feb 19, 2026 | - | |||
| 47295550 | Item authenticity concern | Closed | Low | — | Chat | shippingvip | 2h | ●Responded | 4/5 | — | — | Feb 14, 2026 | Feb 18, 2026 | ||
| 70080661 | Where is my order? | Solved | Low | — | returnsrefundshipping | 7h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |||
| 11376011 | Shipping cost question | Solved | Low | — | Chat | loyaltyrefund | 19h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | ||
| 22486639 | App login problem | Solved | Low | — | — | 2h | ●Responded | 4/5 | — | — | Jan 28, 2026 | - | |||
| 75737929 | Item authenticity concern | Open | Normal | — | fragrancerefunddamaged | - | —Skipped | — | — | — | Jan 27, 2026 | - | |||
| 84163617 | Klarna / Afterpay split issue | Solved | High | — | fragrance | 2h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | |||
| 81974475 | Discount code not working | Closed | Normal | — | Chat | apprefund | 2d 22h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 25, 2026 | ||
| 16858016 | Cancel order request | Closed | High | — | — | 23h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 13, 2026 | |||
| 43384889 | Item authenticity concern | Closed | Normal | — | Chat | returns | 1h | ●Responded | 10/11 | — | — | Jan 1, 2026 | Jan 3, 2026 | ||
| 54457504 | Price match request | Solved | Normal | — | shippingbopisfragrance | 2d 4h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |||
| 07759573 | Restock alert for backorder | Solved | High | — | Chat | shippingsamplesgift-card | 1d 2h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - | ||
| 38552442 | Store experience feedback | Closed | Normal | — | — | 2d 1h | ●Responded | 7/11 | — | — | Dec 19, 2025 | Dec 26, 2025 | |||
| 63910625 | Wrong shade sent | Solved | Normal | — | — | 9h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 46150545 | Allergic reaction concern | Open | Normal | — | Social | wholesaleshipping | - | —Skipped | — | — | — | Nov 27, 2025 | - | ||
| 45670430 | Klarna / Afterpay split issue | Solved | Normal | — | Phone | gift-cardvipshade-match | 6h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | ||
| 62742686 | Wholesale order question | Solved | Low | — | vipbopisshade-match | 6h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 38079728 | Klarna / Afterpay split issue | Solved | Normal | — | — | 16h | ⊘Not fired | — | — | — | Nov 14, 2025 | - | |||
| 65872431 | BOPIS order cancelled at store | Solved | Normal | — | Chat | shippingfragrance | 3d | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 37505749 | Wholesale order question | Closed | Normal | — | refundsamplesshipping | 1d | ○Sent, no reply | — | — | — | Oct 12, 2025 | Oct 14, 2025 | |||
| 36819671 | Address change after shipping | Pending | Low | — | Chat | shippingsampleswholesale | - | —Skipped | — | — | — | Oct 10, 2025 | - | ||
| 86667996 | App login problem | Solved | Normal | — | appfragrancedamaged | 1d 5h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |||
| 76967725 | Refund not received | Solved | Normal | — | Phone | wholesalevipgift-card | 19h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | ||
| 46043939 | Pro discount enrollment | Closed | Normal | — | influencer | 1h | ⊘Not fired | — | — | — | Sep 17, 2025 | Sep 22, 2025 | |||
| 54027098 | Question about product ingredients | Solved | Normal | — | Chat | — | 4h | ⊘Not fired | — | — | — | Sep 13, 2025 | - | ||
| 18180438 | Foundation match help | Solved | Normal | — | returns | 5h | ⊘Not fired | — | — | — | Sep 5, 2025 | - | |||
| 78307176 | Influencer code not working | Pending | High | — | Chat | appdamagedshade-match | - | —Skipped | — | — | — | Aug 18, 2025 | - | ||
| 98720131 | Cancel order request | Solved | Low | — | gift-card | 8d 14h | ●Responded | 2/5 | — | — | Aug 15, 2025 | - | |||
| 16612168 | Allergic reaction concern | Closed | Normal | — | Chat | fragrancegift-card | 6h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 13, 2025 | ||
| 02170315 | Store experience feedback | Closed | Normal | — | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 10, 2025 | |||
| 66077951 | Missing items in shipment | Pending | Normal | — | Chat | samplesfragranceshade-match | - | —Skipped | — | — | — | Aug 2, 2025 | - | ||
| 99924697 | Store experience feedback | Solved | Normal | — | fragranceshade-matchrefund | 1h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |||
| 87619756 | Pro discount enrollment | Solved | Normal | — | shipping | 8h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |||
| 72172602 | BOPIS order cancelled at store | Open | Normal | — | — | - | —Skipped | — | — | — | Jul 11, 2025 | - | |||
| 14354358 | Birthday gift not received | Solved | Normal | — | returns | 4d 21h | ●Responded | 4/11 | — | — | Jul 9, 2025 | - | |||
| 87776419 | Refund not received | Solved | Low | — | samplesfragrancerefund | 6h | ●Responded | 10/11 | — | — | Jun 13, 2025 | - |