Henrietta Jacobi DDS
conrad39@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46109153 | Cancel subscription / Auto-replenish | Solved | Normal | Henrietta Jacobi DDS | — |  Leonard Waters-Howell | appfragranceloyalty | 7h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 68365937 | Pro discount enrollment | Solved | Normal | Henrietta Jacobi DDS | — |  Katrina Johns | Chat | returnsdamaged | 16h | ⊘Not fired | — | — | — | May 7, 2026 | - |
| 78308357 | Missing samples in order | Closed | Urgent | Henrietta Jacobi DDS | — |  Lily Raynor | Chat | bopisshade-match | 2d 2h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 |
| 08386063 | Wholesale order question | Solved | Normal | Henrietta Jacobi DDS | — |  Mr. Cade Senger | Chat | returnssamples | 12h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - |
| 63006836 | Where is my order? | Closed | Normal | Henrietta Jacobi DDS | — |  Miss Amber Hintz Sr. | app | 9h | ⊘Not fired | — | — | — | Mar 16, 2026 | Mar 23, 2026 | |
| 78437833 | Klarna / Afterpay split issue | Closed | Normal | Henrietta Jacobi DDS | — |  Chaz Renner | loyaltysamplesbopis | 1d 2h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 19, 2026 | |
| 30244119 | Pro discount enrollment | Closed | Normal | Henrietta Jacobi DDS | — |  Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 | |
| 67407277 | Price match request | Closed | Low | Henrietta Jacobi DDS | — |  Mr. Lonie Hudson | Chat | fragrance | 9h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Feb 27, 2026 |
| 21075002 | Item authenticity concern | Closed | Normal | Henrietta Jacobi DDS | — |  Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 25, 2026 | |
| 64504838 | Wrong shade sent | Solved | Normal | Henrietta Jacobi DDS | — |  Yazmin Jast | refundinfluencer | 6h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 66666369 | Return after 30-day window | Solved | Normal | Henrietta Jacobi DDS | — | Lily Raynor | Chat | — | 1d 20h | ●Responded | 7/11 | — | — | Feb 3, 2026 | - |
| 08060602 | Restock alert for backorder | Pending | Normal | Henrietta Jacobi DDS | — |  Mr. Eliza Gerhold IV | fragrancewholesale | - | —Skipped | — | — | — | Jan 28, 2026 | - | |
| 84452568 | Wrong shade sent | Closed | Normal | Henrietta Jacobi DDS | — |  Oscar O'Hara | Social | — | 2d 20h | ⊘Not fired | — | — | — | Jan 23, 2026 | Feb 1, 2026 |
| 66406306 | Address change after shipping | Pending | Normal | Henrietta Jacobi DDS | — | Chaz Renner | Chat | wholesale | - | —Skipped | — | — | — | Dec 31, 2025 | - |
| 99751829 | Store experience feedback | Closed | Normal | Henrietta Jacobi DDS | — |  Kaela Friesen | damagedfragranceshipping | 5h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 18331692 | Missing items in shipment | Closed | Low | Henrietta Jacobi DDS | — |  Dr. Mandy McLaughlin | fragranceappinfluencer | 3h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Nov 29, 2025 | |
| 73399085 | Address change after shipping | Closed | Normal | Henrietta Jacobi DDS | — | Mr. Eliza Gerhold IV | Chat | shippingapp | 1h | ⊘Not fired | — | — | — | Nov 15, 2025 | Nov 22, 2025 |
| 71474187 | Shipping cost question | Solved | Normal | Henrietta Jacobi DDS | — |  Ignatius Cummerata | — | 22h | ●Responded | 5/5 | — | — | Nov 11, 2025 | - | |
| 95512167 | Wholesale order question | Closed | Normal | Henrietta Jacobi DDS | — |  Tommy Kuvalis | gift-cardwholesaleshade-match | 1d 7h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 17, 2025 | |
| 03224196 | Question about product ingredients | Solved | Normal | Henrietta Jacobi DDS | — | Miss Amber Hintz Sr. | apployalty | 1h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 16051044 | Cancel subscription / Auto-replenish | Solved | Normal | Henrietta Jacobi DDS | — |  Faith Hilll | damagedinfluencershade-match | 16h | ⊘Not fired | — | — | — | Oct 31, 2025 | - | |
| 47075017 | Store experience feedback | Solved | Low | Henrietta Jacobi DDS | — | Yazmin Jast | Chat | wholesalereturnsdamaged | 10h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 35476426 | Where is my order? | Solved | Normal | Henrietta Jacobi DDS | — | Mr. Eliza Gerhold IV | appshade-matchshipping | 5h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 36812513 | BOPIS pickup not ready | Solved | Low | Henrietta Jacobi DDS | — | Kip Schroeder IV | Chat | — | 3h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - |
| 93728885 | Insider tier issue | Solved | Normal | Henrietta Jacobi DDS | — |  Amely Pacocha | refund | 3h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 42743786 | App crashes at checkout | Solved | Normal | Henrietta Jacobi DDS | — |  Jacklyn Dare | wholesale | 2d 1h | ●Responded | 1/5 | — | — | Oct 23, 2025 | - | |
| 86728916 | Allergic reaction concern | Closed | Normal | Henrietta Jacobi DDS | — |  Garth Dooley | Chat | refundgift-card | 2d 13h | ●Responded | 4/5 | — | — | Oct 10, 2025 | Oct 16, 2025 |
| 56740427 | Missing samples in order | Solved | Low | Henrietta Jacobi DDS | — | Kaela Friesen | Chat | returnsgift-cardbopis | 14h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - |
| 15588933 | Item authenticity concern | Solved | Normal | Henrietta Jacobi DDS | — | Katrina Johns | Chat | — | 6h | ⊘Not fired | — | — | — | Sep 18, 2025 | - |
| 23532981 | BOPIS order cancelled at store | Pending | Normal | Henrietta Jacobi DDS | — | Mr. Lonie Hudson | Social | — | - | —Skipped | — | — | — | Sep 12, 2025 | - |
| 41955652 | Wrong shade sent | Solved | Normal | Henrietta Jacobi DDS | — | Lily Raynor | shade-match | 13h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |
| 86160816 | Shipping cost question | Closed | Normal | Henrietta Jacobi DDS | — |  Darryl Jacobi | Social | samplesreturns | 5h | ⊘Not fired | — | — | — | Aug 28, 2025 | Sep 3, 2025 |
| 25508118 | Wholesale order question | Pending | High | Henrietta Jacobi DDS | — | Leonard Waters-Howell | shipping | - | —Skipped | — | — | — | Aug 25, 2025 | - | |
| 32986147 | Cancel order request | Solved | High | Henrietta Jacobi DDS | — | Amely Pacocha | — | 1d 20h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |
| 34234724 | Cancel subscription / Auto-replenish | Closed | Normal | Henrietta Jacobi DDS | — |  Steve O'Conner | loyalty | 3h | ●Responded | 3/5 | — | — | Aug 7, 2025 | Aug 9, 2025 | |
| 00797431 | Foundation match help | Closed | Low | Henrietta Jacobi DDS | — | Julie Hodkiewicz | fragrance | 14h | ●Responded | 5/5 | — | — | Aug 5, 2025 | Aug 11, 2025 | |
| 90441425 | Return after 30-day window | Pending | High | Henrietta Jacobi DDS | — | Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Jul 22, 2025 | - |
| 51523300 | Wrong shade sent | Solved | High | Henrietta Jacobi DDS | — | Mr. Cade Senger | shippinginfluencer | 1h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 59282239 | Wholesale order question | Solved | Normal | Henrietta Jacobi DDS | — | Yazmin Jast | Chat | appinfluencer | 23h | ●Responded | 5/5 | — | — | Jul 12, 2025 | - |
| 51827647 | Address change after shipping | Solved | Normal | Henrietta Jacobi DDS | — | Darryl Jacobi | wholesaledamaged | 2h | ●Responded | 3/5 | — | — | Jun 13, 2025 | - | |
| 15986925 | Order arrived damaged | Solved | Normal | Henrietta Jacobi DDS | — | Jacklyn Dare | viprefundgift-card | 2d 9h | ○Sent, no reply | — | — | — | May 27, 2025 | - |