Amya Lakin
aletha.mayer@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66532850 | Birthday gift not received | Solved | Normal | — | Chat | damaged | 4h | ○Sent, no reply | — | — | — | May 18, 2026 | - | ||
| 03096715 | App login problem | Solved | High | — | Chat | shade-match | 4h | ●Responded | 5/5 | — | — | May 15, 2026 | - | ||
| 17728318 | Pro discount enrollment | Solved | Low | — | Chat | fragrancesamples | 5h | ○Sent, no reply | — | — | — | May 9, 2026 | - | ||
| 86794520 | Order arrived damaged | Solved | Normal | — | gift-cardsamples | 1h | ⊘Not fired | — | — | — | Apr 18, 2026 | - | |||
| 01757710 | Price match request | Solved | Normal | — | Chat | shippingwholesaleinfluencer | 2d 21h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | ||
| 89976855 | Restock alert for backorder | Pending | Normal | — | fragrance | - | —Skipped | — | — | — | Feb 27, 2026 | - | |||
| 24505438 | Pro discount enrollment | Solved | Low | — | bopis | 6h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |||
| 66242034 | Insider tier issue | Solved | Normal | — | — | 1d 17h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 25913303 | Lost package follow-up | Closed | Normal | — | damagedbopis | 2h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 12, 2026 | |||
| 63075741 | Return after 30-day window | Closed | Low | — | damagedsamples | 2d 10h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 1, 2026 | |||
| 60219413 | Missing samples in order | Pending | Low | — | shipping | - | —Skipped | — | — | — | Jan 25, 2026 | - | |||
| 29768692 | App crashes at checkout | Closed | Normal | — | — | 18h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 9, 2026 | |||
| 70266685 | Foundation match help | Solved | Normal | — | Social | — | 5h | ⊘Not fired | — | — | — | Dec 30, 2025 | - | ||
| 73133365 | Wholesale order question | Solved | Low | — | appshade-match | 3h | ●Responded | 3/5 | — | — | Dec 30, 2025 | - | |||
| 77206772 | Wholesale order question | Pending | Normal | — | damagedwholesalegift-card | - | —Skipped | — | — | — | Dec 22, 2025 | - | |||
| 58704228 | Return after 30-day window | Open | High | — | shippingshade-match | - | —Skipped | — | — | — | Dec 19, 2025 | - | |||
| 35441400 | Restock alert for backorder | Solved | Normal | — | influencer | 1d 7h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |||
| 19549526 | Missing items in shipment | Closed | Low | — | — | 1h | ●Responded | 5/5 | — | — | Dec 16, 2025 | Dec 19, 2025 | |||
| 47245983 | Restock alert for backorder | Solved | Normal | — | Chat | gift-cardshippingfragrance | 4h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | ||
| 76686238 | Return after 30-day window | Solved | Urgent | — | gift-card | 6h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |||
| 55224302 | Missing samples in order | Solved | Low | — | shippinginfluencer | 1h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |||
| 73841132 | Order arrived damaged | Closed | Urgent | — | Phone | — | 1d 6h | ●Responded | 4/5 | — | — | Nov 27, 2025 | Nov 29, 2025 | ||
| 68217722 | Allergic reaction concern | Solved | Normal | — | Phone | shade-matchrefundgift-card | 4h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | ||
| 07849056 | Item authenticity concern | Closed | Normal | — | shippingshade-match | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 24, 2025 | |||
| 26900786 | Gift card balance question | Solved | Normal | — | returns | 23h | ●Responded | 7/11 | — | — | Nov 13, 2025 | - | |||
| 70735545 | BOPIS order cancelled at store | Pending | Low | — | Chat | vipshipping | - | —Skipped | — | — | — | Nov 3, 2025 | - | ||
| 12682897 | Question about product ingredients | Closed | Normal | — | returnsdamaged | 14h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 6, 2025 | |||
| 29255650 | Return after 30-day window | Solved | High | — | Phone | — | 11h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | ||
| 55957529 | Allergic reaction concern | Closed | High | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 20, 2025 | ||
| 56842454 | Address change after shipping | Closed | High | — | Social | returnsfragranceinfluencer | 2d 18h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 12, 2025 | ||
| 29276736 | BOPIS order cancelled at store | Solved | Normal | — | bopis | 1d 22h | ⊘Not fired | — | — | — | Sep 5, 2025 | - | |||
| 86161824 | Missing samples in order | Closed | Normal | — | bopisdamaged | 1h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |||
| 92236719 | Gift card balance question | Pending | High | — | Phone | wholesalerefund | - | —Skipped | — | — | — | Aug 15, 2025 | - | ||
| 80897381 | Question about product ingredients | Solved | High | — | Chat | — | 3h | ●Responded | 5/5 | — | — | Aug 9, 2025 | - | ||
| 60666437 | Pro discount enrollment | Closed | Normal | — | Chat | damaged | 2d 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 3, 2025 | ||
| 73945136 | Restock alert for backorder | Solved | Low | — | samples | 4h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |||
| 69640285 | Refund not received | Solved | High | — | returns | 1h | ●Responded | 5/5 | — | — | Jul 8, 2025 | - | |||
| 25990299 | BOPIS pickup not ready | Solved | Low | — | — | 1d 13h | ⊘Not fired | — | — | — | Jun 25, 2025 | - |