Catherine Kreiger
richmond.jenkins-kuvalis64@hotmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52271064 | Where is my order? | Solved | Normal | Catherine Kreiger | — |  Steve O'Conner | Chat | loyaltygift-cardvip | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 33045719 | Address change after shipping | Pending | Normal | Catherine Kreiger | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | May 15, 2026 | - | |
| 43528396 | Klarna / Afterpay split issue | Solved | High | Catherine Kreiger | — |  Ignatius Cummerata | refundfragrancedamaged | 5h | ⊘Not fired | — | — | — | May 12, 2026 | - | |
| 84104311 | Missing items in shipment | Solved | Normal | Catherine Kreiger | — |  Yazmin Jast | shipping | 2h | ●Responded | 3/5 | — | — | May 9, 2026 | - | |
| 35743797 | Missing items in shipment | Solved | Normal | Catherine Kreiger | — |  Faith Hilll | Social | returnsshippingdamaged | 3h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 41325519 | Missing samples in order | Solved | Normal | Catherine Kreiger | — | Ignatius Cummerata | appdamagedsamples | 5h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 69798154 | App crashes at checkout | Solved | Urgent | Catherine Kreiger | — |  Oscar O'Hara | Social | app | 2h | ⊘Not fired | — | — | — | Apr 29, 2026 | - |
| 37901069 | Shipping cost question | Closed | Normal | Catherine Kreiger | — |  Mr. Lonie Hudson | Phone | refund | 2h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 30, 2026 |
| 76976213 | Cancel subscription / Auto-replenish | Solved | High | Catherine Kreiger | — |  Lily Raynor | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 92221915 | BOPIS pickup not ready | Closed | Normal | Catherine Kreiger | — |  Dr. Mandy McLaughlin | gift-cardappbopis | 1d 7h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 29, 2026 | |
| 76009318 | Discount code not working | Solved | Normal | Catherine Kreiger | — | Dr. Mandy McLaughlin | Chat | damagedvipapp | 2d 14h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 99492489 | Lost package follow-up | Solved | Low | Catherine Kreiger | — |  Chaz Renner | damaged | 3h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |
| 83644450 | Influencer code not working | Closed | Normal | Catherine Kreiger | — |  Mr. Eliza Gerhold IV | samplesshade-match | 9h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 | |
| 85526789 | Insider tier issue | Closed | Normal | Catherine Kreiger | — |  Julie Hodkiewicz | Chat | loyaltyshade-matchrefund | 2h | ●Responded | 4/5 | — | — | Mar 17, 2026 | Mar 19, 2026 |
| 15630098 | Cancel subscription / Auto-replenish | Solved | Normal | Catherine Kreiger | — | Jacklyn Dare | Chat | damagedreturns | 1h | ●Responded | 7/11 | — | — | Mar 9, 2026 | - |
| 66693916 | Pro discount enrollment | Solved | Normal | Catherine Kreiger | — |  Kip Schroeder IV | Chat | shippingsamples | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 83450874 | App login problem | Solved | Normal | Catherine Kreiger | — | Ignatius Cummerata | refundsamplesdamaged | 20h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 06418057 | Store experience feedback | Solved | High | Catherine Kreiger | — |  Katrina Johns | loyaltyapprefund | 12h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 85796098 | Cancel order request | Solved | Normal | Catherine Kreiger | — | Oscar O'Hara | gift-cardloyalty | 6h | ●Responded | 10/11 | — | — | Jan 30, 2026 | - | |
| 58065387 | Pro discount enrollment | Closed | High | Catherine Kreiger | — |  Garth Dooley | bopisvip | 12h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 4, 2026 | |
| 78349268 | Shipping cost question | Solved | Urgent | Catherine Kreiger | — | Jacklyn Dare | Social | loyaltyvip | 5h | ⊘Not fired | — | — | — | Dec 26, 2025 | - |
| 67850026 | Gift card balance question | Solved | Low | Catherine Kreiger | — | Ignatius Cummerata | shade-matchloyalty | 17h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - | |
| 27772732 | Foundation match help | Solved | Normal | Catherine Kreiger | — | Julie Hodkiewicz | Chat | — | 1d 10h | ●Responded | 4/11 | — | — | Nov 23, 2025 | - |
| 24106051 | Order arrived damaged | Solved | Low | Catherine Kreiger | — |  Mr. Skyla Trantow | — | 16h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 60897541 | Birthday gift not received | Solved | High | Catherine Kreiger | — | Yazmin Jast | Chat | influencergift-cardvip | 7h | ●Responded | 4/5 | — | — | Oct 22, 2025 | - |
| 22059994 | Price match request | Solved | High | Catherine Kreiger | — |  Eula McKenzie | Chat | vip | 5h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 25964644 | Address change after shipping | Solved | Low | Catherine Kreiger | — |  Leonard Waters-Howell | — | 6h | ●Responded | 2/5 | — | — | Oct 13, 2025 | - | |
| 27203486 | Allergic reaction concern | Open | Low | Catherine Kreiger | — | Steve O'Conner | wholesale | - | —Skipped | — | — | — | Oct 7, 2025 | - | |
| 92967869 | Missing samples in order | Closed | Urgent | Catherine Kreiger | — | Leonard Waters-Howell | — | 1d 8h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 8, 2025 | |
| 69113549 | Shipping cost question | Solved | Normal | Catherine Kreiger | — | Ignatius Cummerata | Chat | damagedreturnsinfluencer | 6h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 51509730 | Return after 30-day window | Pending | Normal | Catherine Kreiger | — |  Tommy Kuvalis | Chat | app | - | —Skipped | — | — | — | Jul 23, 2025 | - |
| 91201835 | Klarna / Afterpay split issue | Solved | Low | Catherine Kreiger | — | Yazmin Jast | gift-card | 5h | ●Responded | 4/5 | — | — | Jul 21, 2025 | - | |
| 98236315 | Lost package follow-up | Pending | High | Catherine Kreiger | — | Ignatius Cummerata | — | - | —Skipped | — | — | — | Jul 5, 2025 | - | |
| 43964128 | Foundation match help | Open | Low | Catherine Kreiger | — | Lily Raynor | appshade-match | - | —Skipped | — | — | — | Jun 30, 2025 | - | |
| 02423468 | Refund not received | Solved | High | Catherine Kreiger | — | Ignatius Cummerata | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |