Pasquale Hauck II
kasey_goodwin88@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 93599370 | Address change after shipping | Solved | Normal | — | fragrance | 11h | ●Responded | 5/5 | — | — | May 12, 2026 | - | |||
| 74756636 | Order arrived damaged | Solved | Normal | — | Phone | fragrancesamplesapp | 12h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | ||
| 22204328 | Discount code not working | Open | Normal | — | wholesaleloyaltyreturns | - | —Skipped | — | — | — | Apr 17, 2026 | - | |||
| 31820686 | Order arrived damaged | Solved | Normal | — | Phone | — | 7h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | ||
| 43145409 | Missing items in shipment | Solved | Normal | — | — | 10h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |||
| 23356423 | Wholesale order question | Solved | Normal | — | Phone | loyaltyinfluencer | 11h | ●Responded | 5/5 | — | — | Apr 5, 2026 | - | ||
| 87887194 | Missing items in shipment | Solved | Normal | — | Social | — | 2h | ⊘Not fired | — | — | — | Apr 4, 2026 | - | ||
| 07917656 | Price match request | Open | Normal | — | returnsfragrance | - | —Skipped | — | — | — | Mar 26, 2026 | - | |||
| 43380046 | Foundation match help | Pending | Low | — | fragrance | - | —Skipped | — | — | — | Mar 26, 2026 | - | |||
| 02849250 | Missing items in shipment | Closed | Normal | — | damagedshipping | 12h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 30, 2026 | |||
| 35451253 | Restock alert for backorder | Pending | Normal | — | loyaltydamagedinfluencer | - | —Skipped | — | — | — | Mar 19, 2026 | - | |||
| 69038652 | Shipping cost question | Solved | High | — | Chat | appshade-match | 8h | ●Responded | 4/5 | — | — | Mar 19, 2026 | - | ||
| 13534607 | BOPIS pickup not ready | Solved | Normal | — | Chat | loyaltybopissamples | 3h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - | ||
| 26179930 | Item authenticity concern | Solved | Normal | — | damaged | 3h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |||
| 05500280 | BOPIS pickup not ready | Solved | Normal | — | Chat | influencershade-match | 1h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - | ||
| 37920365 | Store experience feedback | Closed | Normal | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 2, 2026 | ||
| 61401922 | Discount code not working | Solved | Normal | — | Phone | — | 1h | ●Responded | 3/5 | — | — | Feb 24, 2026 | - | ||
| 99437105 | Missing items in shipment | Solved | Low | — | vip | 12h | ●Responded | 5/5 | — | — | Feb 17, 2026 | - | |||
| 02447257 | Where is my order? | Solved | Normal | — | gift-cardloyaltyapp | 3h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |||
| 93093099 | Cancel order request | Solved | High | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Dec 27, 2025 | - | ||
| 88031594 | Order arrived damaged | Solved | Low | — | gift-card | 19h | ●Responded | 5/5 | — | — | Dec 24, 2025 | - | |||
| 91712131 | Price match request | Solved | Urgent | — | Chat | fragranceshade-match | 1d | ●Responded | 4/11 | — | — | Dec 24, 2025 | - | ||
| 99352810 | Restock alert for backorder | Solved | Low | — | — | 6h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |||
| 19476132 | Item authenticity concern | Closed | Low | — | loyalty | 6h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 8, 2025 | |||
| 55664065 | Birthday gift not received | Open | Normal | — | wholesaleinfluencer | - | —Skipped | — | — | — | Nov 23, 2025 | - | |||
| 82344363 | Lost package follow-up | Solved | Normal | — | vipdamaged | 1d | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |||
| 78461036 | Birthday gift not received | Open | Low | — | Social | — | - | —Skipped | — | — | — | Nov 3, 2025 | - | ||
| 71088245 | Shipping cost question | Solved | High | — | fragranceapp | 1d 6h | ⊘Not fired | — | — | — | Oct 12, 2025 | - | |||
| 68388271 | Restock alert for backorder | Solved | Urgent | — | vip | 8d 2h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - | |||
| 94417783 | Wholesale order question | Solved | High | — | shipping | 5h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - | |||
| 50223788 | Return after 30-day window | Solved | Normal | — | — | 16h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |||
| 46362476 | Allergic reaction concern | Closed | Urgent | — | refund | 6h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 20, 2025 | |||
| 43781437 | Gift card balance question | Closed | Normal | — | damaged | 7h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 15, 2025 | |||
| 18890776 | Klarna / Afterpay split issue | Solved | Normal | — | — | 2d 21h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |||
| 65749677 | Foundation match help | Closed | High | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 4, 2025 | ||
| 41195951 | Loyalty points not posting | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | ||
| 29535362 | Shipping cost question | Closed | Normal | — | Chat | vipgift-card | 1h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 25, 2025 | ||
| 38794298 | Question about product ingredients | Closed | Normal | — | vipshippingsamples | 6h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 25, 2025 | |||
| 44678291 | Influencer code not working | Open | Normal | — | Social | — | - | —Skipped | — | — | — | Aug 11, 2025 | - | ||
| 76452562 | Store experience feedback | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 29, 2025 | - | |||
| 99053037 | Cancel order request | Open | Low | — | bopis | - | —Skipped | — | — | — | Jul 28, 2025 | - | |||
| 98369207 | Shipping cost question | Solved | Normal | — | — | 1d 13h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | |||
| 92447161 | Foundation match help | Pending | High | — | loyaltygift-card | - | —Skipped | — | — | — | Jun 26, 2025 | - | |||
| 45687104 | Where is my order? | Closed | Normal | — | Chat | appsamples | 6h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 18, 2025 | ||
| 80745159 | Klarna / Afterpay split issue | Solved | Normal | — | sampleswholesalebopis | 3h | ⊘Not fired | — | — | — | Jun 3, 2025 | - |