Juana Keeling
leroy10@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24748343 | Shipping cost question | Solved | Low | Juana Keeling | — |  Lily Raynor | Chat | loyaltywholesalevip | 20h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 08189769 | Cancel subscription / Auto-replenish | Pending | Low | Juana Keeling | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Apr 10, 2026 | - | |
| 93922464 | Wholesale order question | Closed | Normal | Juana Keeling | — |  Kip Schroeder IV | Chat | wholesaleapp | 19h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 7, 2026 |
| 13471276 | Where is my order? | Pending | Normal | Juana Keeling | — |  Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Mar 12, 2026 | - |
| 54243657 | Order arrived damaged | Pending | Normal | Juana Keeling | — |  Chaz Renner | Phone | appdamagedvip | - | —Skipped | — | — | — | Mar 10, 2026 | - |
| 34575050 | Price match request | Solved | Normal | Juana Keeling | — |  Jacklyn Dare | Chat | damaged | 1h | ●Responded | 10/11 | — | — | Mar 10, 2026 | - |
| 57611855 | Missing samples in order | Closed | Normal | Juana Keeling | — |  Yazmin Jast | refundloyalty | 2d 12h | ●Responded | 4/5 | — | — | Feb 27, 2026 | Mar 9, 2026 | |
| 50025776 | Price match request | Solved | Normal | Juana Keeling | — |  Darryl Jacobi | wholesaleshade-match | 5h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 52232029 | Restock alert for backorder | Solved | Normal | Juana Keeling | — | Kip Schroeder IV | Chat | — | 21h | ●Responded | 2/5 | — | — | Feb 23, 2026 | - |
| 88538370 | BOPIS order cancelled at store | Solved | Normal | Juana Keeling | — | Ignatius Cummerata | Phone | vip | 17h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 39876732 | Cancel subscription / Auto-replenish | Solved | Normal | Juana Keeling | — | Darryl Jacobi | returnsbopisinfluencer | 13h | ⊘Not fired | — | — | — | Jan 10, 2026 | - | |
| 59229093 | Lost package follow-up | Solved | Normal | Juana Keeling | — |  Tommy Kuvalis | loyalty | 1d 9h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 48212147 | Missing samples in order | Solved | Normal | Juana Keeling | — |  Vilma Gusikowski | Social | — | 6h | ⊘Not fired | — | — | — | Dec 30, 2025 | - |
| 84024904 | Discount code not working | Solved | Normal | Juana Keeling | — | Darryl Jacobi | Phone | fragrance | 2h | ●Responded | 5/5 | — | — | Dec 10, 2025 | - |
| 75878970 | Loyalty points not posting | Solved | Normal | Juana Keeling | — |  Katrina Johns | Phone | gift-cardbopisfragrance | 2d 17h | ⊘Not fired | — | — | — | Dec 9, 2025 | - |
| 70747165 | BOPIS order cancelled at store | Solved | Urgent | Juana Keeling | — | Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 29238173 | Wholesale order question | Solved | Normal | Juana Keeling | — |  Leonard Waters-Howell | — | 5h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 66820483 | Allergic reaction concern | Solved | Urgent | Juana Keeling | — |  Garth Dooley | Chat | — | 7h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 47755865 | Wrong shade sent | Solved | Low | Juana Keeling | — |  Mr. Eliza Gerhold IV | Chat | — | 20h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 72134052 | Foundation match help | Solved | Normal | Juana Keeling | — | Vilma Gusikowski | wholesale | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |
| 41652918 | Birthday gift not received | Closed | Urgent | Juana Keeling | — |  Eula McKenzie | Chat | shade-matchapprefund | 14h | ●Responded | 4/5 | — | — | Oct 18, 2025 | Oct 20, 2025 |
| 61677501 | Item authenticity concern | Solved | High | Juana Keeling | — |  Kaela Friesen | Social | shippingreturnssamples | 8h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 24479258 | Foundation match help | Solved | Normal | Juana Keeling | — |  Amely Pacocha | wholesalegift-cardreturns | 1d 1h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |
| 00290656 | Birthday gift not received | Solved | Normal | Juana Keeling | — | Tommy Kuvalis | — | 6h | ●Responded | 5/5 | — | — | Oct 1, 2025 | - | |
| 46693992 | Klarna / Afterpay split issue | Solved | Low | Juana Keeling | — | Katrina Johns | Phone | damagedwholesale | 2d 2h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 41359796 | Order arrived damaged | Solved | Normal | Juana Keeling | — | Mr. Eliza Gerhold IV | Chat | influencer | 4h | ●Responded | 5/5 | — | — | Sep 8, 2025 | - |
| 28089595 | Cancel order request | Solved | Urgent | Juana Keeling | — | Lily Raynor | returnswholesale | 23h | ⊘Not fired | — | — | — | Aug 21, 2025 | - | |
| 04804639 | Where is my order? | Closed | Normal | Juana Keeling | — |  Julie Hodkiewicz | Chat | — | 2d 1h | ●Responded | 2/5 | — | — | Aug 12, 2025 | Aug 16, 2025 |
| 28140742 | Cancel subscription / Auto-replenish | Solved | Normal | Juana Keeling | — | Mr. Eliza Gerhold IV | — | 6h | ●Responded | 2/5 | — | — | Aug 5, 2025 | - | |
| 74268151 | Store experience feedback | Solved | Low | Juana Keeling | — |  Steve O'Conner | bopisinfluencer | 2h | ●Responded | 4/5 | — | — | Aug 4, 2025 | - | |
| 04278663 | Item authenticity concern | Solved | Normal | Juana Keeling | — | Darryl Jacobi | vip | 4h | ●Responded | 10/11 | — | — | Aug 4, 2025 | - | |
| 90689235 | Question about product ingredients | Closed | Urgent | Juana Keeling | — |  Mr. Cade Senger | — | 11h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 8, 2025 | |
| 59660518 | Pro discount enrollment | Solved | Normal | Juana Keeling | — |  Mr. Skyla Trantow | wholesalevip | 9h | ●Responded | 10/11 | — | — | Jul 29, 2025 | - | |
| 00357792 | Missing samples in order | Solved | Normal | Juana Keeling | — |  Mr. Lonie Hudson | shade-match | 1d 21h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 18518395 | Refund not received | Closed | Normal | Juana Keeling | — | Tommy Kuvalis | Chat | shade-matchfragrance | 1d 14h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 8, 2025 |
| 44980905 | BOPIS pickup not ready | Solved | Normal | Juana Keeling | — | Mr. Eliza Gerhold IV | Chat | returnsinfluencer | 13h | ○Sent, no reply | — | — | — | May 30, 2025 | - |
| 78619659 | Insider tier issue | Pending | Normal | Juana Keeling | — | Garth Dooley | — | - | —Skipped | — | — | — | May 28, 2025 | - |