Drake Harber
fletcher33@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87630270 | Insider tier issue | Solved | High | Drake Harber | — |  Chaz Renner | Phone | damaged | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 72075444 | Cancel order request | Closed | Normal | Drake Harber | — |  Leonard Waters-Howell | — | 1h | ⊘Not fired | — | — | — | May 14, 2026 | May 21, 2026 | |
| 13334288 | Item authenticity concern | Solved | Normal | Drake Harber | — |  Faith Hilll | Chat | fragranceinfluencer | 5h | ●Responded | 4/5 | — | — | Apr 20, 2026 | - |
| 23876536 | Missing items in shipment | Solved | Normal | Drake Harber | — |  Ignatius Cummerata | samplesreturns | 6h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 89010310 | Lost package follow-up | Solved | Normal | Drake Harber | — |  Darryl Jacobi | samples | 21h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 65762469 | Klarna / Afterpay split issue | Solved | Normal | Drake Harber | — | Faith Hilll | Chat | loyaltygift-card | 2d 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 09055533 | Return after 30-day window | Solved | Normal | Drake Harber | — |  Kip Schroeder IV | Chat | influencerappdamaged | 2d 12h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 65264070 | Birthday gift not received | Solved | Normal | Drake Harber | — | Darryl Jacobi | Chat | fragrancegift-card | 4h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 95269190 | App crashes at checkout | Solved | Normal | Drake Harber | — | Faith Hilll | Chat | — | 23h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 62458320 | App login problem | Pending | Normal | Drake Harber | — |  Julie Hodkiewicz | Social | vipgift-card | - | —Skipped | — | — | — | Feb 24, 2026 | - |
| 12767241 | Wholesale order question | Solved | High | Drake Harber | — |  Mr. Cade Senger | returns | 1d 11h | ●Responded | 7/11 | — | — | Feb 14, 2026 | - | |
| 78368341 | Missing items in shipment | Solved | Normal | Drake Harber | — |  Dr. Mandy McLaughlin | Chat | — | 3h | ●Responded | 5/5 | — | — | Feb 1, 2026 | - |
| 52922583 | Birthday gift not received | Solved | Normal | Drake Harber | — | Darryl Jacobi | app | 6h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 34206773 | Cancel subscription / Auto-replenish | Pending | Low | Drake Harber | — |  Katrina Johns | — | - | —Skipped | — | — | — | Jan 23, 2026 | - | |
| 44277526 | BOPIS order cancelled at store | Closed | Normal | Drake Harber | — |  Mr. Eliza Gerhold IV | Chat | bopis | 6h | ●Responded | 5/5 | — | — | Jan 15, 2026 | Jan 17, 2026 |
| 36640040 | BOPIS pickup not ready | Closed | Low | Drake Harber | — | Leonard Waters-Howell | — | 2h | ●Responded | 10/11 | — | — | Jan 14, 2026 | Jan 19, 2026 | |
| 83565931 | Klarna / Afterpay split issue | Solved | Normal | Drake Harber | — |  Lily Raynor | Chat | damagedrefundreturns | 19h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 97060454 | Discount code not working | Solved | Low | Drake Harber | — | Dr. Mandy McLaughlin | Chat | gift-cardwholesale | 5h | ●Responded | 5/5 | — | — | Jan 8, 2026 | - |
| 11405323 | Shipping cost question | Open | High | Drake Harber | — | Faith Hilll | influencershippingloyalty | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 93245348 | Klarna / Afterpay split issue | Pending | Normal | Drake Harber | — |  Mr. Lonie Hudson | Phone | appdamaged | - | —Skipped | — | — | — | Dec 23, 2025 | - |
| 41917433 | BOPIS pickup not ready | Solved | Low | Drake Harber | — | Julie Hodkiewicz | Chat | returnsapp | 1h | ●Responded | 7/11 | — | — | Dec 17, 2025 | - |
| 23694627 | Cancel subscription / Auto-replenish | Pending | Normal | Drake Harber | — | Faith Hilll | — | - | —Skipped | — | — | — | Dec 13, 2025 | - | |
| 43889898 | Allergic reaction concern | Solved | Urgent | Drake Harber | — |  Yazmin Jast | — | 1h | ●Responded | 10/11 | — | — | Dec 10, 2025 | - | |
| 77585376 | App crashes at checkout | Solved | High | Drake Harber | — | Yazmin Jast | damaged | 15h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 33793604 | BOPIS order cancelled at store | Solved | Normal | Drake Harber | — |  Steve O'Conner | Chat | damagedreturnswholesale | 6h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 90860007 | Cancel subscription / Auto-replenish | Solved | High | Drake Harber | — | Kip Schroeder IV | app | 2h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 19697531 | BOPIS pickup not ready | Closed | Normal | Drake Harber | — | Dr. Mandy McLaughlin | shade-match | 3h | ●Responded | 5/5 | — | — | Nov 19, 2025 | Nov 26, 2025 | |
| 42925118 | Return after 30-day window | Solved | Normal | Drake Harber | — |  Kaela Friesen | Chat | returns | 2d 21h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - |
| 59073825 | Wrong shade sent | Closed | Normal | Drake Harber | — | Lily Raynor | Chat | vip | 1d 8h | ●Responded | 3/5 | — | — | Nov 4, 2025 | Nov 8, 2025 |
| 90667022 | Where is my order? | Pending | High | Drake Harber | — |  Amely Pacocha | gift-cardinfluencer | - | —Skipped | — | — | — | Nov 4, 2025 | - | |
| 02434821 | Return after 30-day window | Solved | Low | Drake Harber | — | Leonard Waters-Howell | damaged | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 76130926 | App crashes at checkout | Solved | Normal | Drake Harber | — | Mr. Eliza Gerhold IV | loyaltyrefundshade-match | 4h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 96736030 | Discount code not working | Pending | Normal | Drake Harber | — | Faith Hilll | — | - | —Skipped | — | — | — | Sep 30, 2025 | - | |
| 56085990 | Question about product ingredients | Solved | Normal | Drake Harber | — | Katrina Johns | samplesapp | 5h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 99788927 | Gift card balance question | Closed | Normal | Drake Harber | — |  Mr. Skyla Trantow | — | 1d | ●Responded | 5/5 | — | — | Sep 17, 2025 | Sep 20, 2025 | |
| 58333564 | Refund not received | Closed | Normal | Drake Harber | — |  Eula McKenzie | fragrancewholesaledamaged | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 24, 2025 | |
| 60324364 | Refund not received | Closed | Normal | Drake Harber | — | Dr. Mandy McLaughlin | Chat | — | 2d 23h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 17, 2025 |
| 68187962 | Cancel order request | Solved | High | Drake Harber | — | Amely Pacocha | — | 2d 12h | ●Responded | 4/5 | — | — | Sep 9, 2025 | - | |
| 12540420 | Order arrived damaged | Pending | Normal | Drake Harber | — | Yazmin Jast | — | - | —Skipped | — | — | — | Aug 31, 2025 | - | |
| 85015472 | Return after 30-day window | Solved | Normal | Drake Harber | — | Mr. Eliza Gerhold IV | Phone | returns | 3h | ⊘Not fired | — | — | — | Aug 22, 2025 | - |
| 43510691 | Pro discount enrollment | Closed | Low | Drake Harber | — |  Oscar O'Hara | — | 5h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 18, 2025 | |
| 71889560 | Store experience feedback | Solved | Normal | Drake Harber | — | Faith Hilll | Chat | shippingrefund | 2d 14h | ●Responded | 4/5 | — | — | Aug 14, 2025 | - |
| 51836691 | Missing items in shipment | Solved | Normal | Drake Harber | — | Amely Pacocha | damagedreturnsgift-card | 9h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - | |
| 64189212 | BOPIS order cancelled at store | Solved | High | Drake Harber | — | Amely Pacocha | Chat | appgift-card | 17h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 16265952 | Return after 30-day window | Solved | Low | Drake Harber | — | Yazmin Jast | Chat | fragrancedamagedshipping | 8h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 04867277 | Influencer code not working | Solved | Normal | Drake Harber | — | Lily Raynor | Chat | influencer | 13h | ●Responded | 3/5 | — | — | Jul 3, 2025 | - |
| 29064359 | Missing samples in order | Solved | Normal | Drake Harber | — | Darryl Jacobi | wholesaleshade-match | 7d 6h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 44179699 | Influencer code not working | Closed | Urgent | Drake Harber | — | Eula McKenzie | Chat | returnsdamaged | 1d 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 |
| 40856446 | Shipping cost question | Solved | Normal | Drake Harber | — | Leonard Waters-Howell | refundreturns | 2d 7h | ●Responded | 4/5 | — | — | Jun 26, 2025 | - | |
| 54775766 | Address change after shipping | Solved | Normal | Drake Harber | — | Mr. Skyla Trantow | — | 1d 1h | ●Responded | 3/5 | — | — | Jun 4, 2025 | - |