Elise Littel
antonette55@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55306438 | App login problem | Closed | Normal | — | Chat | gift-cardbopis | 15h | ○Sent, no reply | — | — | — | May 20, 2026 | May 28, 2026 | ||
| 96332781 | Address change after shipping | Solved | Low | — | samplesreturnsrefund | 1h | ●Responded | 5/5 | — | — | May 2, 2026 | - | |||
| 27093064 | Return after 30-day window | Solved | Low | — | bopis | 5h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |||
| 91645512 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | shade-matchapp | 8h | ●Responded | 5/5 | — | — | Apr 4, 2026 | - | ||
| 68191216 | App login problem | Solved | Low | — | — | 10h | ●Responded | 4/5 | — | — | Apr 2, 2026 | - | |||
| 71669680 | BOPIS order cancelled at store | Solved | Normal | — | Social | apprefunddamaged | 6h | ⊘Not fired | — | — | — | Mar 30, 2026 | - | ||
| 24033999 | Where is my order? | Solved | Urgent | — | — | 15h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 55877998 | Where is my order? | Solved | Normal | — | damagedapp | 3h | ⊘Not fired | — | — | — | Mar 28, 2026 | - | |||
| 88082268 | Where is my order? | Solved | Normal | — | Chat | gift-cardinfluencerrefund | 4h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | ||
| 58091132 | App crashes at checkout | Solved | Normal | — | Chat | shippingshade-match | 1h | ●Responded | 5/5 | — | — | Feb 28, 2026 | - | ||
| 93920357 | Shipping cost question | Open | Normal | — | Chat | damaged | - | —Skipped | — | — | — | Feb 21, 2026 | - | ||
| 59574519 | BOPIS order cancelled at store | Closed | Low | — | influencerwholesalefragrance | 1h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 21, 2026 | |||
| 48462357 | Restock alert for backorder | Closed | Low | — | appsamplesgift-card | 1d 5h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 12, 2026 | |||
| 86802527 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | — | 13h | ●Responded | 3/5 | — | — | Jan 11, 2026 | - | ||
| 14773443 | App login problem | Solved | Normal | — | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | ||
| 96244140 | Missing samples in order | Solved | High | — | shade-match | 1d | ●Responded | 5/5 | — | — | Jan 4, 2026 | - | |||
| 08308360 | Price match request | Closed | Normal | — | refund | 1h | ●Responded | 9/11 | — | — | Dec 29, 2025 | Dec 30, 2025 | |||
| 11587193 | Item authenticity concern | Pending | Normal | — | Chat | fragranceappshade-match | - | —Skipped | — | — | — | Dec 27, 2025 | - | ||
| 45589659 | Order arrived damaged | Solved | Normal | — | damagedfragrance | 3h | ●Responded | 4/5 | — | — | Dec 24, 2025 | - | |||
| 25712247 | Gift card balance question | Solved | Normal | — | — | 10h | ⊘Not fired | — | — | — | Dec 17, 2025 | - | |||
| 37830631 | Restock alert for backorder | Solved | Normal | — | Chat | wholesale | 2h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | ||
| 66904234 | Return after 30-day window | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Dec 7, 2025 | - | ||
| 44732159 | Loyalty points not posting | Solved | Normal | — | refundfragrance | 2h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 04420633 | Discount code not working | Solved | Normal | — | Chat | appshade-matchrefund | 3h | ●Responded | 5/5 | — | — | Nov 27, 2025 | - | ||
| 57403482 | Cancel order request | Solved | High | — | — | 2d 12h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |||
| 01254496 | Missing items in shipment | Solved | Normal | — | influencer | 15h | ●Responded | 5/5 | — | — | Nov 4, 2025 | - | |||
| 55154386 | App crashes at checkout | Solved | Low | — | Chat | fragrancevipwholesale | 17h | ●Responded | 4/5 | — | — | Oct 19, 2025 | - | ||
| 70627756 | Loyalty points not posting | Closed | Low | — | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 21, 2025 | ||
| 92020180 | Order arrived damaged | Solved | Normal | — | Chat | returns | 2d 10h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | ||
| 62680375 | Store experience feedback | Closed | Normal | — | app | 2h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 19, 2025 | |||
| 04453179 | Refund not received | Solved | Normal | — | loyaltywholesaleshade-match | 9d 19h | ●Responded | 1/5 | — | — | Sep 9, 2025 | - | |||
| 52143101 | Loyalty points not posting | Solved | Normal | — | vipshade-match | 3h | ●Responded | 3/5 | — | — | Sep 4, 2025 | - | |||
| 86217758 | Wrong shade sent | Solved | Normal | — | Phone | loyaltygift-card | 1d 15h | ⊘Not fired | — | — | — | Aug 28, 2025 | - | ||
| 15103862 | Store experience feedback | Closed | Normal | — | returnsgift-cardapp | 1d 14h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 19, 2025 | |||
| 00243782 | Birthday gift not received | Closed | Normal | — | fragranceloyalty | 19h | ●Responded | 10/11 | — | — | Aug 1, 2025 | Aug 4, 2025 | |||
| 98937834 | Cancel order request | Pending | Normal | — | damagedwholesale | - | —Skipped | — | — | — | Aug 1, 2025 | - | |||
| 84871659 | Influencer code not working | Solved | Low | — | refund | 5h | ⊘Not fired | — | — | — | Jul 28, 2025 | - | |||
| 60304566 | Cancel subscription / Auto-replenish | Solved | Urgent | — | shippingwholesalereturns | 12h | ●Responded | 5/5 | — | — | Jul 23, 2025 | - | |||
| 15922746 | Wrong shade sent | Solved | Low | — | shippinggift-cardinfluencer | 1d | ●Responded | 4/5 | — | — | Jul 4, 2025 | - | |||
| 82932792 | Klarna / Afterpay split issue | Solved | Low | — | Phone | damagedshippingfragrance | 21h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | ||
| 10287505 | Restock alert for backorder | Closed | High | — | — | 9h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 14, 2025 |