Toby Mosciski
earnest_hoppe59@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19864528 | App login problem | Solved | Low | Toby Mosciski | — |  Darryl Jacobi | Chat | shipping | 2h | ○Sent, no reply | — | — | — | May 23, 2026 | - |
| 10948758 | Cancel order request | Solved | Normal | Toby Mosciski | — |  Faith Hilll | Phone | — | 3h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 73021106 | Wholesale order question | Closed | Low | Toby Mosciski | — |  Mr. Lonie Hudson | — | 18h | ●Responded | 5/5 | — | — | May 7, 2026 | May 12, 2026 | |
| 84875059 | Foundation match help | Solved | Low | Toby Mosciski | — |  Yazmin Jast | Chat | — | 11h | ●Responded | 1/5 | — | — | May 5, 2026 | - |
| 44213285 | Missing samples in order | Solved | Low | Toby Mosciski | — | Mr. Lonie Hudson | Chat | shippinggift-cardbopis | 21h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 84283776 | Insider tier issue | Solved | Urgent | Toby Mosciski | — |  Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 43242544 | BOPIS order cancelled at store | Closed | Normal | Toby Mosciski | — |  Kip Schroeder IV | — | 5h | ●Responded | 3/5 | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 32375580 | Allergic reaction concern | Solved | Normal | Toby Mosciski | — |  Mr. Cade Senger | Phone | — | 1h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - |
| 64898902 | BOPIS pickup not ready | Solved | Normal | Toby Mosciski | — |  Leonard Waters-Howell | influencerrefund | 8h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 49168622 | Price match request | Solved | Normal | Toby Mosciski | — |  Julie Hodkiewicz | Chat | fragrance | 1h | ●Responded | 5/5 | — | — | Feb 22, 2026 | - |
| 70777249 | Missing samples in order | Solved | Normal | Toby Mosciski | — |  Kaela Friesen | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - |
| 19624945 | Allergic reaction concern | Pending | Normal | Toby Mosciski | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Feb 4, 2026 | - |
| 73712435 | Store experience feedback | Closed | Normal | Toby Mosciski | — |  Dr. Mandy McLaughlin | returnsviprefund | 1d 2h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 6, 2026 | |
| 46892265 | App login problem | Solved | Normal | Toby Mosciski | — |  Katrina Johns | Chat | fragrancesamples | 6h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - |
| 18922082 | Insider tier issue | Solved | Normal | Toby Mosciski | — | Julie Hodkiewicz | shippingwholesaleloyalty | 2h | ●Responded | 4/5 | — | — | Jan 3, 2026 | - | |
| 09091031 | Birthday gift not received | Closed | Normal | Toby Mosciski | — |  Oscar O'Hara | shippinggift-card | 1h | ●Responded | 10/11 | — | — | Dec 19, 2025 | Dec 20, 2025 | |
| 55881299 | BOPIS order cancelled at store | Pending | Normal | Toby Mosciski | — | Katrina Johns | Phone | gift-card | - | —Skipped | — | — | — | Dec 1, 2025 | - |
| 44113837 | App login problem | Solved | Normal | Toby Mosciski | — |  Ignatius Cummerata | influencer | 4h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 38967345 | App crashes at checkout | Solved | Normal | Toby Mosciski | — | Kip Schroeder IV | — | 3h | ●Responded | 2/5 | — | — | Nov 19, 2025 | - | |
| 71081908 | Question about product ingredients | Solved | Low | Toby Mosciski | — | Leonard Waters-Howell | loyaltyrefundvip | 16h | ⊘Not fired | — | — | — | Nov 18, 2025 | - | |
| 83341360 | Loyalty points not posting | Closed | Normal | Toby Mosciski | — |  Chaz Renner | Chat | influencerfragrance | 3h | ●Responded | 5/5 | — | — | Nov 12, 2025 | Nov 19, 2025 |
| 24869810 | App crashes at checkout | Solved | Low | Toby Mosciski | — | Mr. Lonie Hudson | Chat | — | 9d 17h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - |
| 54049761 | Refund not received | Solved | Normal | Toby Mosciski | — | Chaz Renner | Chat | — | 1d 22h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - |
| 14290987 | App crashes at checkout | Solved | Normal | Toby Mosciski | — | Faith Hilll | — | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 51931471 | BOPIS pickup not ready | Solved | Normal | Toby Mosciski | — | Katrina Johns | loyalty | 23h | ●Responded | 5/5 | — | — | Oct 27, 2025 | - | |
| 63101276 | Discount code not working | Closed | Low | Toby Mosciski | — | Julie Hodkiewicz | — | 1h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 23, 2025 | |
| 22751092 | Wholesale order question | Solved | Normal | Toby Mosciski | — |  Lily Raynor | fragranceshipping | 1d 12h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 74779068 | Item authenticity concern | Solved | Normal | Toby Mosciski | — | Yazmin Jast | vip | 6h | ⊘Not fired | — | — | — | Oct 17, 2025 | - | |
| 95019100 | App crashes at checkout | Solved | Low | Toby Mosciski | — | Yazmin Jast | Phone | fragrancereturns | 11h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 85613497 | Lost package follow-up | Solved | Normal | Toby Mosciski | — | Yazmin Jast | Phone | damagedsamplesinfluencer | 6d 12h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - |
| 97289651 | Allergic reaction concern | Solved | Normal | Toby Mosciski | — | Kaela Friesen | Phone | shade-matchfragrance | 4h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - |
| 46936045 | Foundation match help | Solved | High | Toby Mosciski | — | Oscar O'Hara | wholesale | 10h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | |
| 57916310 | App crashes at checkout | Closed | High | Toby Mosciski | — | Faith Hilll | Chat | gift-cardsamples | 10h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 |
| 93456896 | Klarna / Afterpay split issue | Solved | Normal | Toby Mosciski | — | Lily Raynor | Chat | damaged | 18h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - |
| 89153114 | BOPIS order cancelled at store | Solved | Low | Toby Mosciski | — |  Amely Pacocha | Chat | loyaltygift-card | 21h | ⊘Not fired | — | — | — | Sep 8, 2025 | - |
| 90142868 | Question about product ingredients | Solved | Urgent | Toby Mosciski | — | Amely Pacocha | gift-cardvipshade-match | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 66225449 | Missing samples in order | Solved | Normal | Toby Mosciski | — | Kip Schroeder IV | — | 3h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 99453875 | Order arrived damaged | Closed | Normal | Toby Mosciski | — | Mr. Eliza Gerhold IV | Chat | — | 1d 4h | ●Responded | 4/5 | — | — | Aug 13, 2025 | Aug 21, 2025 |
| 74524836 | Pro discount enrollment | Solved | Normal | Toby Mosciski | — | Mr. Cade Senger | Chat | appvipfragrance | 1h | ⊘Not fired | — | — | — | Aug 12, 2025 | - |
| 49070348 | Wrong shade sent | Pending | Low | Toby Mosciski | — | Kaela Friesen | loyaltywholesale | - | —Skipped | — | — | — | Jul 31, 2025 | - | |
| 28307182 | Item authenticity concern | Solved | Normal | Toby Mosciski | — |  Garth Dooley | — | 1h | ●Responded | 4/5 | — | — | Jul 18, 2025 | - | |
| 28840694 | Order arrived damaged | Solved | High | Toby Mosciski | — | Lily Raynor | refund | 9h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |
| 90084229 | Influencer code not working | Pending | Normal | Toby Mosciski | — |  Jacklyn Dare | Social | — | - | —Skipped | — | — | — | Jul 9, 2025 | - |
| 98975527 | Restock alert for backorder | Solved | Normal | Toby Mosciski | — | Amely Pacocha | loyaltywholesale | 12h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 51424603 | Price match request | Pending | High | Toby Mosciski | — | Leonard Waters-Howell | Chat | loyaltyvip | - | —Skipped | — | — | — | Jun 28, 2025 | - |
| 05224779 | Return after 30-day window | Solved | High | Toby Mosciski | — | Darryl Jacobi | gift-cardfragrancesamples | 2h | ○Sent, no reply | — | — | — | Jun 15, 2025 | - | |
| 09865570 | Pro discount enrollment | Solved | Normal | Toby Mosciski | — | Leonard Waters-Howell | wholesalerefund | 2d 3h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 80465234 | Question about product ingredients | Closed | Normal | Toby Mosciski | — | Amely Pacocha | Chat | damagedinfluencer | 6h | ●Responded | 3/5 | — | — | May 31, 2025 | Jun 1, 2025 |
| 15637731 | Foundation match help | Solved | Normal | Toby Mosciski | — | Kaela Friesen | damagedgift-cardapp | 7h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 33239388 | Order arrived damaged | Pending | Normal | Toby Mosciski | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | May 29, 2025 | - |