Ms. Deshaun McCullough MD
june91@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 21286808 | Foundation match help | Solved | Low | — | returns | 2h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 98914064 | Loyalty points not posting | Solved | Urgent | — | shade-match | 2d 14h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |||
| 24086767 | Refund not received | Solved | High | — | Chat | refund | 1d 9h | ●Responded | 7/11 | — | — | Apr 13, 2026 | - | ||
| 51857852 | Store experience feedback | Solved | Normal | — | gift-cardapp | 1d | ●Responded | 9/11 | — | — | Apr 10, 2026 | - | |||
| 12638170 | Shipping cost question | Solved | Normal | — | Chat | — | 2d 7h | ●Responded | 4/5 | — | — | Mar 23, 2026 | - | ||
| 70166945 | Insider tier issue | Solved | Normal | — | damaged | 5h | ●Responded | 4/5 | — | — | Mar 16, 2026 | - | |||
| 64349641 | Influencer code not working | Closed | Normal | — | Chat | viployalty | 18h | ●Responded | 5/5 | — | — | Mar 1, 2026 | Mar 5, 2026 | ||
| 59864041 | Price match request | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Feb 28, 2026 | - | ||
| 46149807 | Shipping cost question | Closed | Normal | — | Chat | samples | 16h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Feb 28, 2026 | ||
| 95946376 | Birthday gift not received | Solved | Low | — | damaged | 1h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - | |||
| 51082820 | App crashes at checkout | Pending | Normal | — | fragrance | - | —Skipped | — | — | — | Feb 19, 2026 | - | |||
| 15296343 | Loyalty points not posting | Solved | Normal | — | shade-matchinfluencer | 17h | ⊘Not fired | — | — | — | Feb 13, 2026 | - | |||
| 89096222 | Insider tier issue | Pending | Normal | — | Chat | loyaltygift-cardshipping | - | —Skipped | — | — | — | Feb 7, 2026 | - | ||
| 98356344 | Price match request | Closed | Normal | — | loyaltyreturns | 6h | ⊘Not fired | — | — | — | Feb 6, 2026 | Feb 11, 2026 | |||
| 83138892 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 31286110 | App login problem | Pending | Normal | — | Phone | samplesinfluencer | - | —Skipped | — | — | — | Jan 12, 2026 | - | ||
| 14844097 | BOPIS pickup not ready | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 10, 2026 | - | ||
| 03590070 | Klarna / Afterpay split issue | Solved | Normal | — | Phone | refundsamplesbopis | 5h | ⊘Not fired | — | — | — | Jan 3, 2026 | - | ||
| 70201933 | Question about product ingredients | Solved | Normal | — | bopisvipfragrance | 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |||
| 90993090 | Discount code not working | Solved | Low | — | influencerappsamples | 11h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |||
| 50051265 | Question about product ingredients | Solved | Normal | — | wholesalesamples | 11h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |||
| 01842012 | App login problem | Solved | Low | — | Chat | damagedapp | 2h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | ||
| 32295781 | Order arrived damaged | Solved | Normal | — | Chat | vip | 2d 13h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | ||
| 89254462 | App crashes at checkout | Solved | Low | — | bopisshade-matchvip | 2h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |||
| 91468031 | Return after 30-day window | Solved | Normal | — | Chat | — | 1h | ●Responded | 3/5 | — | — | Nov 3, 2025 | - | ||
| 14591013 | Discount code not working | Solved | Normal | — | — | 10h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |||
| 35285354 | Restock alert for backorder | Solved | Normal | — | Phone | gift-carddamagedfragrance | 11h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | ||
| 49068698 | App crashes at checkout | Closed | High | — | Chat | returns | 4h | ⊘Not fired | — | — | — | Oct 8, 2025 | Oct 9, 2025 | ||
| 48446522 | Refund not received | Solved | Low | — | — | 23h | ●Responded | 5/5 | — | — | Oct 3, 2025 | - | |||
| 22445219 | Insider tier issue | Solved | Normal | — | Chat | loyalty | 1h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | ||
| 34395162 | Shipping cost question | Open | Normal | — | loyaltygift-carddamaged | - | —Skipped | — | — | — | Sep 17, 2025 | - | |||
| 63927073 | Foundation match help | Closed | Normal | — | Chat | fragranceapp | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 1, 2025 | ||
| 99760043 | Cancel order request | Open | High | — | Phone | sampleswholesalerefund | - | —Skipped | — | — | — | Aug 21, 2025 | - | ||
| 58082918 | Wrong shade sent | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |||
| 68647730 | Restock alert for backorder | Closed | Normal | — | shippingsamples | 7h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 19, 2025 | |||
| 64173816 | Shipping cost question | Closed | Normal | — | apprefund | 3h | ●Responded | 10/11 | — | — | Jul 27, 2025 | Jul 30, 2025 | |||
| 68608808 | Refund not received | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 1, 2025 | ||
| 20437631 | Store experience feedback | Solved | Normal | — | loyaltyreturnsshipping | 4h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - | |||
| 14921405 | Gift card balance question | Closed | Urgent | — | shade-matchsamplesreturns | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |||
| 04921004 | Missing items in shipment | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 20, 2025 | |||
| 80468366 | Restock alert for backorder | Solved | Normal | — | — | 14h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | |||
| 90334137 | Influencer code not working | Solved | Normal | — | Chat | damaged | 4h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | ||
| 15330073 | Gift card balance question | Closed | Normal | — | Chat | — | 14h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 18, 2025 | ||
| 83745039 | BOPIS pickup not ready | Closed | Normal | — | Chat | refund | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 12, 2025 | ||
| 24913367 | App crashes at checkout | Solved | High | — | wholesale | 10h | ●Responded | 4/5 | — | — | Jul 2, 2025 | - | |||
| 88548475 | Allergic reaction concern | Closed | Normal | — | Chat | bopisapp | 2h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 6, 2025 | ||
| 47033486 | Missing samples in order | Solved | High | — | Chat | influencervip | 8h | ●Responded | 5/5 | — | — | May 30, 2025 | - |