Dr. Clayton Reinger
tommie80@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 93843481 | Insider tier issue | Solved | Normal | Dr. Clayton Reinger | — |  Dr. Mandy McLaughlin | — | 21h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 16663904 | Refund not received | Solved | Normal | Dr. Clayton Reinger | — |  Tommy Kuvalis | Chat | influencerdamagedwholesale | 2d 10h | ○Sent, no reply | — | — | — | May 10, 2026 | - |
| 30148440 | App login problem | Open | High | Dr. Clayton Reinger | — |  Eula McKenzie | fragrancedamaged | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 14068445 | Order arrived damaged | Solved | Low | Dr. Clayton Reinger | — | Eula McKenzie | returnsinfluencer | 20h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 25631607 | Insider tier issue | Solved | Normal | Dr. Clayton Reinger | — |  Mr. Cade Senger | Phone | gift-card | 2d 17h | ⊘Not fired | — | — | — | Apr 28, 2026 | - |
| 45111242 | BOPIS pickup not ready | Solved | Low | Dr. Clayton Reinger | — | Eula McKenzie | conversation-mockup | 4h | ○Sent, no reply | — | 75 | Apr 12, 2026 | - | ||
| 84810960 | Wrong shade sent | Solved | Normal | Dr. Clayton Reinger | — |  Miss Amber Hintz Sr. | app | 11h | ●Responded | 4/5 | — | — | Apr 3, 2026 | - | |
| 41108555 | Order arrived damaged | Solved | Normal | Dr. Clayton Reinger | — |  Kip Schroeder IV | Phone | samplesappreturns | 14h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 42939122 | Address change after shipping | Solved | High | Dr. Clayton Reinger | — |  Faith Hilll | Chat | shade-matchvip | 1h | ●Responded | 5/5 | — | — | Mar 14, 2026 | - |
| 18491148 | Influencer code not working | Closed | Normal | Dr. Clayton Reinger | — | Mr. Cade Senger | Chat | influencershade-match | 2h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 14, 2026 |
| 87110771 | Price match request | Solved | High | Dr. Clayton Reinger | — | Miss Amber Hintz Sr. | Chat | influencer | 4h | ⊘Not fired | — | — | — | Feb 28, 2026 | - |
| 88817969 | Price match request | Closed | Normal | Dr. Clayton Reinger | — |  Mr. Lonie Hudson | Chat | wholesaleshade-matchloyalty | 3h | ●Responded | 3/5 | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 88573082 | Question about product ingredients | Solved | Normal | Dr. Clayton Reinger | — |  Mr. Eliza Gerhold IV | Phone | shippingreturns | 4h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - |
| 35821344 | Restock alert for backorder | Closed | Normal | Dr. Clayton Reinger | — |  Julie Hodkiewicz | Social | shippinggift-cardloyalty | 6h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 30, 2026 |
| 66607550 | Influencer code not working | Solved | Low | Dr. Clayton Reinger | — | Faith Hilll | Phone | wholesale | 14h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 39681001 | Wholesale order question | Solved | Normal | Dr. Clayton Reinger | — |  Leonard Waters-Howell | damagedgift-card | 13h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 15270911 | Order arrived damaged | Closed | Normal | Dr. Clayton Reinger | — | Dr. Mandy McLaughlin | influencerrefundshipping | 1d 14h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 21, 2026 | |
| 49736749 | Refund not received | Closed | High | Dr. Clayton Reinger | — | Eula McKenzie | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 10, 2026 |
| 08526410 | Question about product ingredients | Solved | High | Dr. Clayton Reinger | — |  Vilma Gusikowski | Chat | influencerreturnsdamaged | 5h | ●Responded | 2/5 | — | — | Jan 9, 2026 | - |
| 56395426 | Price match request | Solved | High | Dr. Clayton Reinger | — |  Jacklyn Dare | Chat | gift-cardwholesale | 17h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - |
| 54216407 | Missing samples in order | Solved | High | Dr. Clayton Reinger | — |  Darryl Jacobi | — | 5h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |
| 82639095 | Shipping cost question | Solved | Normal | Dr. Clayton Reinger | — | Faith Hilll | loyaltyfragrancesamples | 1h | ⊘Not fired | — | — | — | Dec 9, 2025 | - | |
| 09536048 | Item authenticity concern | Closed | Normal | Dr. Clayton Reinger | — |  Ignatius Cummerata | fragranceshippingreturns | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 50116725 | Cancel subscription / Auto-replenish | Solved | Normal | Dr. Clayton Reinger | — |  Amely Pacocha | Chat | appvip | 1h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 08066221 | Store experience feedback | Closed | Normal | Dr. Clayton Reinger | — | Eula McKenzie | Chat | gift-cardreturnsshade-match | 2h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 21, 2025 |
| 95243645 | Item authenticity concern | Closed | Normal | Dr. Clayton Reinger | — |  Mr. Skyla Trantow | Chat | loyaltysamplesgift-card | 2d 1h | ●Responded | 9/11 | — | — | Nov 7, 2025 | Nov 15, 2025 |
| 93636166 | Allergic reaction concern | Closed | Normal | Dr. Clayton Reinger | — | Kip Schroeder IV | Chat | samplesvipshade-match | 13h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 24, 2025 |
| 94464705 | Allergic reaction concern | Solved | Normal | Dr. Clayton Reinger | — | Mr. Cade Senger | Chat | damaged | 5h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - |
| 01343332 | Refund not received | Open | Normal | Dr. Clayton Reinger | — | Vilma Gusikowski | shade-matchdamagedinfluencer | - | —Skipped | — | — | — | Oct 6, 2025 | - | |
| 76207946 | Cancel order request | Solved | High | Dr. Clayton Reinger | — |  Yazmin Jast | influencerapployalty | 3h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - | |
| 96177388 | Shipping cost question | Closed | Low | Dr. Clayton Reinger | — | Vilma Gusikowski | Phone | — | 21h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 7, 2025 |
| 00769228 | Birthday gift not received | Closed | Normal | Dr. Clayton Reinger | — | Tommy Kuvalis | Social | samplesinfluencer | 2h | ⊘Not fired | — | — | — | Sep 26, 2025 | Sep 28, 2025 |
| 15629144 | Insider tier issue | Solved | Normal | Dr. Clayton Reinger | — | Darryl Jacobi | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - |
| 22573291 | Pro discount enrollment | Solved | Normal | Dr. Clayton Reinger | — | Mr. Lonie Hudson | — | 7h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 37379494 | Pro discount enrollment | Solved | Normal | Dr. Clayton Reinger | — | Darryl Jacobi | Chat | gift-cardshade-matchrefund | 8d 18h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - |
| 13619217 | Pro discount enrollment | Open | Normal | Dr. Clayton Reinger | — | Mr. Cade Senger | damaged | - | —Skipped | — | — | — | Sep 3, 2025 | - | |
| 38391594 | Pro discount enrollment | Solved | Normal | Dr. Clayton Reinger | — | Darryl Jacobi | Chat | samplesshade-matchfragrance | 2h | ●Responded | 9/11 | — | — | Sep 1, 2025 | - |
| 75479491 | App login problem | Solved | Normal | Dr. Clayton Reinger | — | Miss Amber Hintz Sr. | wholesalefragranceloyalty | 2h | ●Responded | 3/5 | — | — | Aug 27, 2025 | - | |
| 18162933 | Restock alert for backorder | Closed | Normal | Dr. Clayton Reinger | — | Leonard Waters-Howell | Chat | samples | 2d 14h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 27, 2025 |
| 74413918 | Missing items in shipment | Open | Normal | Dr. Clayton Reinger | — | Leonard Waters-Howell | — | - | —Skipped | — | — | — | Aug 11, 2025 | - | |
| 03864644 | Refund not received | Solved | Normal | Dr. Clayton Reinger | — | Miss Amber Hintz Sr. | shipping | 2d 14h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 97176284 | Insider tier issue | Solved | Low | Dr. Clayton Reinger | — | Vilma Gusikowski | Chat | damaged | 3h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - |
| 11022105 | Return after 30-day window | Closed | Normal | Dr. Clayton Reinger | — | Miss Amber Hintz Sr. | gift-cardbopisshipping | 2d 7h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 30, 2025 | |
| 08996237 | App crashes at checkout | Closed | Normal | Dr. Clayton Reinger | — | Amely Pacocha | Chat | shippinggift-cardsamples | 2d 15h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 |
| 03852529 | Question about product ingredients | Open | High | Dr. Clayton Reinger | — | Yazmin Jast | — | - | —Skipped | — | — | — | Jul 7, 2025 | - | |
| 86448052 | Order arrived damaged | Solved | Normal | Dr. Clayton Reinger | — |  Chaz Renner | Chat | bopis | 5h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 80593304 | Foundation match help | Pending | Low | Dr. Clayton Reinger | — |  Lily Raynor | loyaltydamagedreturns | - | —Skipped | — | — | — | Jul 3, 2025 | - | |
| 53817838 | Wholesale order question | Solved | Normal | Dr. Clayton Reinger | — | Dr. Mandy McLaughlin | gift-cardloyaltyreturns | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 99704725 | Loyalty points not posting | Closed | Normal | Dr. Clayton Reinger | — | Julie Hodkiewicz | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 26, 2025 |
| 67033575 | Gift card balance question | Solved | Low | Dr. Clayton Reinger | — |  Oscar O'Hara | Chat | — | 6d 2h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |