Erik Gibson
alec.torphy54@hotmail.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11898465 | Missing samples in order | Solved | Low | Erik Gibson | — |  Dr. Mandy McLaughlin | Social | appvipshipping | 17h | ⊘Not fired | — | — | — | May 13, 2026 | - |
| 13521736 | Address change after shipping | Solved | Normal | Erik Gibson | — |  Leonard Waters-Howell | fragrancedamaged | 5h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 20992487 | Allergic reaction concern | Solved | Normal | Erik Gibson | — |  Oscar O'Hara | Phone | gift-cardsamplesrefund | 2h | ⊘Not fired | — | — | — | May 10, 2026 | - |
| 01449756 | Wholesale order question | Closed | Low | Erik Gibson | — | Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | May 7, 2026 | May 9, 2026 |
| 05930102 | Influencer code not working | Solved | Normal | Erik Gibson | — |  Kaela Friesen | wholesalerefund | 2h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 98290244 | Refund not received | Closed | Normal | Erik Gibson | — |  Vilma Gusikowski | Chat | influencerappshipping | 20h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 30, 2026 |
| 08308713 | Missing samples in order | Solved | Normal | Erik Gibson | — |  Faith Hilll | loyaltyvip | 2h | ⊘Not fired | — | — | — | Apr 16, 2026 | - | |
| 11397535 | Cancel order request | Closed | Urgent | Erik Gibson | — |  Ignatius Cummerata | Chat | influencerwholesale | 10h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 10, 2026 |
| 33113201 | Insider tier issue | Solved | Normal | Erik Gibson | — |  Eula McKenzie | shade-matchvip | 2d 4h | ●Responded | 3/5 | — | — | Apr 6, 2026 | - | |
| 73748511 | Cancel order request | Solved | Normal | Erik Gibson | — |  Mr. Cade Senger | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 90024035 | Discount code not working | Solved | Low | Erik Gibson | — |  Chaz Renner | Chat | appshade-matchreturns | 1d 12h | ●Responded | 2/5 | — | — | Mar 12, 2026 | - |
| 09462563 | Missing samples in order | Closed | Low | Erik Gibson | — |  Jacklyn Dare | Phone | vip | 17h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 15, 2026 |
| 28882808 | Wholesale order question | Solved | Normal | Erik Gibson | — | Chaz Renner | refund | 1h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 16753858 | App login problem | Pending | Low | Erik Gibson | — | Chaz Renner | fragrancebopis | - | —Skipped | — | — | — | Feb 26, 2026 | - | |
| 96754064 | Wrong shade sent | Closed | High | Erik Gibson | — | Faith Hilll | shippinggift-card | 2d 16h | ●Responded | 4/5 | — | — | Feb 16, 2026 | Feb 20, 2026 | |
| 03869816 | BOPIS pickup not ready | Solved | Low | Erik Gibson | — | Jacklyn Dare | Chat | — | 2d | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 02012041 | Price match request | Solved | Normal | Erik Gibson | — | Oscar O'Hara | fragrance | 6h | ●Responded | 4/5 | — | — | Feb 7, 2026 | - | |
| 83216531 | Wrong shade sent | Solved | Normal | Erik Gibson | — |  Mr. Skyla Trantow | Chat | — | 6h | ●Responded | 4/5 | — | — | Jan 16, 2026 | - |
| 11793849 | Cancel order request | Solved | Normal | Erik Gibson | — |  Amely Pacocha | Chat | shippingshade-match | 22h | ●Responded | 5/5 | — | — | Jan 14, 2026 | - |
| 35217840 | Cancel subscription / Auto-replenish | Closed | Low | Erik Gibson | — | Dr. Mandy McLaughlin | Chat | samples | 21h | ●Responded | 5/5 | — | — | Jan 3, 2026 | Jan 8, 2026 |
| 33403453 | Store experience feedback | Pending | Normal | Erik Gibson | — | Leonard Waters-Howell | samplesappshade-match | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 81529678 | Discount code not working | Closed | High | Erik Gibson | — |  Darryl Jacobi | Social | — | 6h | ⊘Not fired | — | — | — | Dec 12, 2025 | Dec 13, 2025 |
| 31204953 | Order arrived damaged | Closed | Normal | Erik Gibson | — | Chaz Renner | Chat | shade-match | 2h | ●Responded | 5/5 | — | — | Dec 11, 2025 | Dec 15, 2025 |
| 32803394 | Where is my order? | Pending | Low | Erik Gibson | — |  Katrina Johns | wholesale | - | —Skipped | — | — | — | Dec 8, 2025 | - | |
| 55489749 | Birthday gift not received | Solved | High | Erik Gibson | — |  Garth Dooley | samplesshade-matchreturns | 2h | ●Responded | 3/5 | — | — | Nov 27, 2025 | - | |
| 71247178 | Missing samples in order | Solved | Normal | Erik Gibson | — |  Yazmin Jast | Chat | vip | 23h | ⊘Not fired | — | — | — | Nov 24, 2025 | - |
| 42119360 | Shipping cost question | Solved | Normal | Erik Gibson | — |  Miss Amber Hintz Sr. | returnsbopisapp | 6d 22h | ●Responded | 2/5 | — | — | Nov 12, 2025 | - | |
| 07334283 | App login problem | Solved | Low | Erik Gibson | — | Mr. Skyla Trantow | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - |
| 92552282 | Influencer code not working | Solved | Low | Erik Gibson | — | Leonard Waters-Howell | returnsrefundapp | 22h | ●Responded | 5/5 | — | — | Nov 4, 2025 | - | |
| 71488459 | Gift card balance question | Pending | Low | Erik Gibson | — | Mr. Cade Senger | bopissamplesloyalty | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 52515432 | Shipping cost question | Solved | Low | Erik Gibson | — | Darryl Jacobi | Chat | influencerdamaged | 1h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 70536396 | Refund not received | Closed | Normal | Erik Gibson | — |  Kip Schroeder IV | returnsgift-cardwholesale | 5h | ●Responded | 5/5 | — | — | Sep 14, 2025 | Sep 20, 2025 | |
| 00639381 | Birthday gift not received | Pending | High | Erik Gibson | — | Darryl Jacobi | — | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 89065727 | BOPIS pickup not ready | Solved | Normal | Erik Gibson | — | Amely Pacocha | influencervip | 1d 2h | ●Responded | 4/5 | — | — | Aug 27, 2025 | - | |
| 28644539 | Address change after shipping | Closed | Normal | Erik Gibson | — | Chaz Renner | bopisappgift-card | 1d 14h | ●Responded | 4/11 | — | — | Aug 16, 2025 | Aug 22, 2025 | |
| 43655861 | Discount code not working | Solved | Low | Erik Gibson | — | Eula McKenzie | damagedreturns | 13h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |
| 40758741 | Item authenticity concern | Closed | Low | Erik Gibson | — | Darryl Jacobi | Chat | — | 6d 3h | ●Responded | 7/11 | — | — | Aug 11, 2025 | Aug 21, 2025 |
| 72267315 | Cancel subscription / Auto-replenish | Solved | Normal | Erik Gibson | — | Faith Hilll | loyalty | 2h | ⊘Not fired | — | — | — | Aug 9, 2025 | - | |
| 84545989 | Shipping cost question | Closed | Normal | Erik Gibson | — | Vilma Gusikowski | Chat | — | 21h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 9, 2025 |
| 30364468 | Cancel subscription / Auto-replenish | Solved | Normal | Erik Gibson | — |  Tommy Kuvalis | — | 2d 15h | ●Responded | 9/11 | — | — | Aug 4, 2025 | - | |
| 82219488 | Allergic reaction concern | Solved | Low | Erik Gibson | — | Garth Dooley | Social | app | 7h | ⊘Not fired | — | — | — | Aug 4, 2025 | - |
| 21741034 | Wrong shade sent | Solved | Normal | Erik Gibson | — |  Julie Hodkiewicz | refundfragrance | 17h | ⊘Not fired | — | — | — | Aug 4, 2025 | - | |
| 41511147 | Store experience feedback | Closed | Normal | Erik Gibson | — | Jacklyn Dare | fragrancebopisvip | 1d 1h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 | |
| 05812242 | Where is my order? | Closed | Normal | Erik Gibson | — | Chaz Renner | Chat | appinfluencer | 1d 8h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 12, 2025 |
| 34118627 | Gift card balance question | Solved | Normal | Erik Gibson | — | Oscar O'Hara | wholesalevipreturns | 8d 21h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 44145919 | Cancel order request | Solved | Low | Erik Gibson | — | Julie Hodkiewicz | Chat | — | 6h | ●Responded | 1/5 | — | — | Jun 26, 2025 | - |
| 86190668 | Refund not received | Pending | Normal | Erik Gibson | — |  Steve O'Conner | — | - | —Skipped | — | — | — | May 30, 2025 | - | |
| 50945071 | Order arrived damaged | Solved | High | Erik Gibson | — |  Mr. Eliza Gerhold IV | Social | — | 5h | ⊘Not fired | — | — | — | May 27, 2025 | - |