Todd Streich
marsha.lemke@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76994379 | Loyalty points not posting | Solved | Normal | Todd Streich | — |  Vilma Gusikowski | Chat | refundfragranceshade-match | 1h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 94818878 | Question about product ingredients | Solved | Low | Todd Streich | — |  Kip Schroeder IV | Social | gift-cardreturns | 5h | ⊘Not fired | — | — | — | May 18, 2026 | - |
| 96535485 | Influencer code not working | Solved | Normal | Todd Streich | — |  Eula McKenzie | viployaltygift-card | 11h | ●Responded | 9/11 | — | — | May 16, 2026 | - | |
| 06542267 | Store experience feedback | Solved | Normal | Todd Streich | — |  Mr. Lonie Hudson | returnsloyaltyshipping | 23h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 61262698 | Restock alert for backorder | Solved | Urgent | Todd Streich | — |  Katrina Johns | Phone | loyaltyfragrancevip | 6h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 07478421 | BOPIS pickup not ready | Solved | Normal | Todd Streich | — |  Jacklyn Dare | Chat | returnsshippinginfluencer | 6h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 69973830 | Birthday gift not received | Solved | Urgent | Todd Streich | — |  Dr. Mandy McLaughlin | Chat | shade-matchfragrance | 2d 18h | ●Responded | 4/5 | — | — | May 12, 2026 | - |
| 70991426 | Missing items in shipment | Solved | High | Todd Streich | — | Eula McKenzie | loyalty | 3h | ●Responded | 4/5 | — | — | Apr 28, 2026 | - | |
| 11032253 | Influencer code not working | Solved | High | Todd Streich | — |  Darryl Jacobi | Chat | damagedbopisloyalty | 2d 21h | ●Responded | 4/5 | — | — | Apr 16, 2026 | - |
| 34188482 | Klarna / Afterpay split issue | Closed | Normal | Todd Streich | — |  Mr. Eliza Gerhold IV | Chat | vipwholesaleshipping | 4h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 19, 2026 |
| 71883148 | BOPIS order cancelled at store | Pending | Low | Todd Streich | — |  Kaela Friesen | Chat | fragrancerefundshipping | - | —Skipped | — | — | — | Apr 12, 2026 | - |
| 44726179 | Allergic reaction concern | Solved | Normal | Todd Streich | — |  Amely Pacocha | — | 3h | ●Responded | 5/5 | — | — | Mar 26, 2026 | - | |
| 05441987 | Store experience feedback | Solved | Normal | Todd Streich | — |  Chaz Renner | Social | vipsamplesreturns | 4h | ⊘Not fired | — | — | — | Mar 26, 2026 | - |
| 47356757 | Birthday gift not received | Solved | Normal | Todd Streich | — |  Ignatius Cummerata | Chat | — | 23h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 18558616 | BOPIS pickup not ready | Solved | Normal | Todd Streich | — |  Oscar O'Hara | Phone | loyaltyinfluencer | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 29245355 | BOPIS order cancelled at store | Closed | Low | Todd Streich | — | Darryl Jacobi | Chat | returnsshippingvip | 15h | ⊘Not fired | — | — | — | Mar 22, 2026 | Mar 24, 2026 |
| 83583173 | App crashes at checkout | Solved | Normal | Todd Streich | — | Amely Pacocha | samplesgift-card | 3h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 76036257 | Refund not received | Solved | Low | Todd Streich | — | Darryl Jacobi | fragrancesamplesreturns | 12h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 04647748 | BOPIS pickup not ready | Solved | Normal | Todd Streich | — | Kaela Friesen | returns | 1d | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 96823460 | App login problem | Closed | Normal | Todd Streich | — |  Steve O'Conner | — | 6h | ●Responded | 2/5 | — | — | Feb 18, 2026 | Feb 23, 2026 | |
| 73514685 | Shipping cost question | Solved | Normal | Todd Streich | — |  Faith Hilll | Chat | — | 11h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 97060777 | Loyalty points not posting | Pending | Low | Todd Streich | — |  Leonard Waters-Howell | Chat | shade-match | - | —Skipped | — | — | — | Feb 5, 2026 | - |
| 40088125 | Discount code not working | Solved | Urgent | Todd Streich | — | Eula McKenzie | Phone | wholesalevip | 22h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 19141915 | Allergic reaction concern | Closed | Normal | Todd Streich | — |  Miss Amber Hintz Sr. | wholesale | 22h | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 24, 2026 | |
| 07709506 | App crashes at checkout | Solved | Low | Todd Streich | — | Faith Hilll | refundbopis | 11h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 30931971 | Birthday gift not received | Solved | Normal | Todd Streich | — | Dr. Mandy McLaughlin | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - |
| 16102528 | Cancel order request | Pending | High | Todd Streich | — |  Yazmin Jast | Phone | influencer | - | —Skipped | — | — | — | Jan 2, 2026 | - |
| 50046680 | Insider tier issue | Solved | Normal | Todd Streich | — | Miss Amber Hintz Sr. | shade-matchappsamples | 4h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 95444995 | Cancel order request | Solved | High | Todd Streich | — |  Julie Hodkiewicz | returnsshipping | 20h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 16524113 | Item authenticity concern | Solved | Normal | Todd Streich | — |  Mr. Skyla Trantow | Chat | loyaltyvipinfluencer | 1d 8h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 72732926 | Missing samples in order | Solved | Urgent | Todd Streich | — | Mr. Lonie Hudson | Chat | returnsvipshipping | 2d 1h | ●Responded | 4/5 | — | — | Nov 30, 2025 | - |
| 92723798 | Order arrived damaged | Solved | Normal | Todd Streich | — | Kaela Friesen | Phone | damaged | 2d 11h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 57276985 | Restock alert for backorder | Closed | Normal | Todd Streich | — | Kip Schroeder IV | bopisdamaged | 6h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 23, 2025 | |
| 93392441 | Address change after shipping | Pending | Normal | Todd Streich | — | Oscar O'Hara | Chat | returnsgift-card | - | —Skipped | — | — | — | Nov 19, 2025 | - |
| 66333822 | Wholesale order question | Pending | Low | Todd Streich | — | Mr. Eliza Gerhold IV | influencerwholesale | - | —Skipped | — | — | — | Oct 25, 2025 | - | |
| 24248541 | Price match request | Solved | Normal | Todd Streich | — |  Mr. Cade Senger | bopisshade-matchrefund | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |
| 86744546 | Insider tier issue | Solved | Normal | Todd Streich | — |  Garth Dooley | samplesfragrance | 9d 5h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 59423304 | Discount code not working | Solved | Urgent | Todd Streich | — | Katrina Johns | vip | 5h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 41143712 | Wholesale order question | Solved | Low | Todd Streich | — | Leonard Waters-Howell | Social | — | 21h | ⊘Not fired | — | — | — | Sep 26, 2025 | - |
| 91778939 | Order arrived damaged | Solved | High | Todd Streich | — | Steve O'Conner | — | 14h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 97213951 | Lost package follow-up | Solved | Normal | Todd Streich | — | Leonard Waters-Howell | — | 3h | ●Responded | 5/5 | — | — | Aug 27, 2025 | - | |
| 09217615 | Discount code not working | Open | Normal | Todd Streich | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 84627719 | Loyalty points not posting | Closed | Normal | Todd Streich | — | Mr. Lonie Hudson | fragrance | 3h | ⊘Not fired | — | — | — | Aug 13, 2025 | Aug 17, 2025 | |
| 59334542 | Shipping cost question | Solved | Normal | Todd Streich | — | Julie Hodkiewicz | Chat | damaged | 1d 6h | ●Responded | 9/11 | — | — | Aug 12, 2025 | - |
| 06002095 | BOPIS pickup not ready | Solved | Normal | Todd Streich | — | Mr. Lonie Hudson | fragrance | 1h | ●Responded | 4/5 | — | — | Aug 4, 2025 | - | |
| 27901068 | Item authenticity concern | Solved | Urgent | Todd Streich | — | Vilma Gusikowski | Phone | loyaltyreturns | 5h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - |
| 40597837 | Allergic reaction concern | Solved | High | Todd Streich | — | Eula McKenzie | returns | 4h | ⊘Not fired | — | — | — | Jun 17, 2025 | - | |
| 46372390 | Restock alert for backorder | Open | Normal | Todd Streich | — | Darryl Jacobi | appreturnsdamaged | - | —Skipped | — | — | — | Jun 15, 2025 | - | |
| 47515759 | Store experience feedback | Open | Normal | Todd Streich | — | Miss Amber Hintz Sr. | damagedviployalty | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 93720254 | Insider tier issue | Closed | Normal | Todd Streich | — | Jacklyn Dare | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 |