Frederick Kling
stanley.weber@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48069344 | Restock alert for backorder | Solved | Normal | Frederick Kling | — |  Julie Hodkiewicz | Chat | loyalty | 9d 17h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 60567280 | App crashes at checkout | Closed | Normal | Frederick Kling | — |  Katrina Johns | loyalty | 7h | ⊘Not fired | — | — | — | May 15, 2026 | May 19, 2026 | |
| 52626345 | Loyalty points not posting | Closed | Normal | Frederick Kling | — |  Kaela Friesen | Chat | — | 2h | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 |
| 63495290 | App crashes at checkout | Solved | Low | Frederick Kling | — |  Leonard Waters-Howell | Chat | — | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 18630117 | Price match request | Closed | Low | Frederick Kling | — |  Mr. Cade Senger | Chat | wholesalebopisapp | 17h | ●Responded | 4/11 | — | — | May 14, 2026 | May 17, 2026 |
| 55078551 | Klarna / Afterpay split issue | Solved | Low | Frederick Kling | — |  Yazmin Jast | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 90465373 | Wholesale order question | Solved | Normal | Frederick Kling | — |  Mr. Skyla Trantow | gift-cardbopisrefund | 13h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 99007697 | App login problem | Solved | Normal | Frederick Kling | — |  Chaz Renner | Chat | — | 6h | ⊘Not fired | — | — | — | Apr 26, 2026 | - |
| 61316928 | App login problem | Solved | Normal | Frederick Kling | — |  Ignatius Cummerata | wholesale | 3h | ●Responded | 2/5 | — | — | Apr 26, 2026 | - | |
| 70428213 | Influencer code not working | Solved | High | Frederick Kling | — | Yazmin Jast | Chat | — | 1d 20h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - |
| 88149603 | Item authenticity concern | Closed | Normal | Frederick Kling | — | Chaz Renner | refundloyalty | 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 22, 2026 | |
| 87552132 | Cancel order request | Closed | Normal | Frederick Kling | — |  Garth Dooley | fragrancegift-card | 10h | ●Responded | 4/5 | — | — | Apr 6, 2026 | Apr 9, 2026 | |
| 35267001 | Klarna / Afterpay split issue | Closed | Normal | Frederick Kling | — | Kaela Friesen | samplesvip | 1h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 31, 2026 | |
| 23243750 | Price match request | Open | Normal | Frederick Kling | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Mar 19, 2026 | - | |
| 23099862 | Cancel order request | Solved | Normal | Frederick Kling | — |  Tommy Kuvalis | Phone | returnswholesale | 6h | ●Responded | 5/5 | — | — | Mar 16, 2026 | - |
| 60987088 | Question about product ingredients | Solved | Urgent | Frederick Kling | — | Mr. Skyla Trantow | refund | 1h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 80164300 | Missing items in shipment | Solved | Low | Frederick Kling | — | Ignatius Cummerata | Chat | wholesalebopisfragrance | 13h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - |
| 32768770 | BOPIS order cancelled at store | Solved | High | Frederick Kling | — | Ignatius Cummerata | — | 19h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 81622795 | Order arrived damaged | Closed | Low | Frederick Kling | — |  Eula McKenzie | — | 10h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 12, 2026 | |
| 13138084 | BOPIS order cancelled at store | Pending | Urgent | Frederick Kling | — | Leonard Waters-Howell | Phone | damagedapp | - | —Skipped | — | — | — | Feb 19, 2026 | - |
| 82134548 | Klarna / Afterpay split issue | Solved | Normal | Frederick Kling | — |  Amely Pacocha | — | 2h | ●Responded | 10/11 | — | — | Feb 12, 2026 | - | |
| 65573693 | Refund not received | Pending | Normal | Frederick Kling | — |  Jacklyn Dare | shade-match | - | —Skipped | — | — | — | Feb 10, 2026 | - | |
| 95877760 | Return after 30-day window | Pending | Normal | Frederick Kling | — |  Mr. Eliza Gerhold IV | Chat | apprefund | - | —Skipped | — | — | — | Feb 7, 2026 | - |
| 09643999 | App login problem | Solved | Normal | Frederick Kling | — |  Vilma Gusikowski | — | 6h | ●Responded | 10/11 | — | — | Feb 5, 2026 | - | |
| 75120916 | BOPIS pickup not ready | Solved | Normal | Frederick Kling | — | Ignatius Cummerata | damagedfragrancesamples | 19h | ●Responded | 3/5 | — | — | Jan 20, 2026 | - | |
| 09257773 | Insider tier issue | Open | Normal | Frederick Kling | — |  Faith Hilll | Phone | influencersamples | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 08287595 | Insider tier issue | Solved | Normal | Frederick Kling | — | Faith Hilll | Chat | influencershade-matchrefund | 13h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 19209061 | Birthday gift not received | Solved | Normal | Frederick Kling | — | Yazmin Jast | gift-cardsamples | 9h | ●Responded | 1/5 | — | — | Jan 6, 2026 | - | |
| 14844617 | Order arrived damaged | Solved | Normal | Frederick Kling | — | Eula McKenzie | influencer | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 71560700 | Item authenticity concern | Solved | Low | Frederick Kling | — | Katrina Johns | Chat | influencergift-card | 23h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - |
| 15910741 | Lost package follow-up | Solved | Low | Frederick Kling | — |  Steve O'Conner | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 12076128 | Question about product ingredients | Closed | Normal | Frederick Kling | — | Mr. Eliza Gerhold IV | shippingwholesale | 4h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 21, 2025 | |
| 60334411 | App login problem | Solved | Low | Frederick Kling | — |  Mr. Lonie Hudson | gift-cardloyaltyshade-match | 2d 19h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - | |
| 81660568 | App login problem | Solved | Normal | Frederick Kling | — | Julie Hodkiewicz | Chat | refundsamples | 4h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 63528952 | Where is my order? | Solved | Normal | Frederick Kling | — | Julie Hodkiewicz | wholesale | 6h | ●Responded | 5/5 | — | — | Oct 28, 2025 | - | |
| 06041147 | Missing items in shipment | Closed | Normal | Frederick Kling | — | Julie Hodkiewicz | Chat | returns | 5h | ●Responded | 10/11 | — | — | Oct 24, 2025 | Oct 27, 2025 |
| 61825161 | Pro discount enrollment | Closed | High | Frederick Kling | — | Tommy Kuvalis | loyaltyfragrance | 20h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 29, 2025 | |
| 33404964 | Where is my order? | Solved | Normal | Frederick Kling | — | Vilma Gusikowski | refundshade-match | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 91175870 | Cancel order request | Solved | Normal | Frederick Kling | — | Mr. Skyla Trantow | — | 18h | ●Responded | 5/5 | — | — | Oct 16, 2025 | - | |
| 65388146 | Shipping cost question | Closed | High | Frederick Kling | — | Vilma Gusikowski | appfragrancegift-card | 1h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 14, 2025 | |
| 53905668 | Insider tier issue | Solved | Normal | Frederick Kling | — |  Dr. Mandy McLaughlin | Chat | samplesreturns | 7h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - |
| 88361233 | Price match request | Solved | Normal | Frederick Kling | — |  Kip Schroeder IV | Chat | loyaltyvipdamaged | 11h | ●Responded | 5/5 | — | — | Oct 2, 2025 | - |
| 95262135 | Address change after shipping | Solved | Normal | Frederick Kling | — | Yazmin Jast | Chat | bopisapp | 3h | ●Responded | 4/5 | — | — | Sep 29, 2025 | - |
| 53134269 | Wholesale order question | Solved | Low | Frederick Kling | — | Oscar O'Hara | Chat | bopisapp | 2h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - |
| 92790804 | Refund not received | Solved | Normal | Frederick Kling | — | Amely Pacocha | Chat | damagedwholesale | 6h | ●Responded | 5/5 | — | — | Sep 9, 2025 | - |
| 42693303 | Question about product ingredients | Solved | Normal | Frederick Kling | — |  Miss Amber Hintz Sr. | shippingrefundshade-match | 6h | ●Responded | 4/5 | — | — | Sep 9, 2025 | - | |
| 89107909 | Missing items in shipment | Solved | Normal | Frederick Kling | — | Vilma Gusikowski | appfragrance | 6h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 48083796 | Shipping cost question | Closed | High | Frederick Kling | — | Amely Pacocha | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 9, 2025 |
| 14681223 | Price match request | Closed | High | Frederick Kling | — | Tommy Kuvalis | Phone | refund | 1h | ●Responded | 5/5 | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 90025722 | Question about product ingredients | Solved | Normal | Frederick Kling | — | Garth Dooley | — | 6h | ⊘Not fired | — | — | — | Aug 11, 2025 | - |