Tracey Gusikowski
beulah_fadel@hotmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28128947 | Allergic reaction concern | Solved | Low | Tracey Gusikowski | — |  Ignatius Cummerata | bopisshade-matchsamples | 3h | ●Responded | 3/5 | — | — | Apr 17, 2026 | - | |
| 87841073 | Gift card balance question | Closed | Urgent | Tracey Gusikowski | — |  Katrina Johns | vipshade-matchshipping | 11h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 24, 2026 | |
| 74740786 | Return after 30-day window | Solved | Normal | Tracey Gusikowski | — |  Darryl Jacobi | bopissamplesloyalty | 5h | ●Responded | 4/5 | — | — | Apr 14, 2026 | - | |
| 73603700 | Price match request | Solved | Normal | Tracey Gusikowski | — |  Mr. Skyla Trantow | Chat | bopisshade-matchsamples | 2h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 04510550 | Order arrived damaged | Closed | Normal | Tracey Gusikowski | — |  Amely Pacocha | shade-matchdamagedsamples | 3h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 1, 2026 | |
| 56841809 | Question about product ingredients | Solved | High | Tracey Gusikowski | — |  Mr. Lonie Hudson | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 00053467 | App crashes at checkout | Solved | Normal | Tracey Gusikowski | — |  Julie Hodkiewicz | Chat | bopisappsamples | 2d 5h | ●Responded | 3/5 | — | — | Mar 20, 2026 | - |
| 41850013 | Klarna / Afterpay split issue | Solved | High | Tracey Gusikowski | — |  Kaela Friesen | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 78507126 | Where is my order? | Closed | Normal | Tracey Gusikowski | — |  Steve O'Conner | wholesale | 2h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 93795099 | Allergic reaction concern | Solved | Urgent | Tracey Gusikowski | — |  Miss Amber Hintz Sr. | Chat | shade-matchapp | 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 89562006 | Restock alert for backorder | Solved | Normal | Tracey Gusikowski | — | Steve O'Conner | — | 16h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 73815346 | Insider tier issue | Open | Normal | Tracey Gusikowski | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | Feb 18, 2026 | - | |
| 49428309 | Cancel subscription / Auto-replenish | Solved | Normal | Tracey Gusikowski | — |  Tommy Kuvalis | Social | — | 6h | ⊘Not fired | — | — | — | Feb 13, 2026 | - |
| 16023225 | Insider tier issue | Solved | Normal | Tracey Gusikowski | — |  Mr. Eliza Gerhold IV | Social | app | 2d 21h | ⊘Not fired | — | — | — | Feb 4, 2026 | - |
| 41758936 | Missing items in shipment | Solved | Normal | Tracey Gusikowski | — |  Oscar O'Hara | refundinfluencer | 5h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 34311522 | Refund not received | Solved | Low | Tracey Gusikowski | — |  Yazmin Jast | samples | 3h | ⊘Not fired | — | — | — | Jan 30, 2026 | - | |
| 85067659 | Question about product ingredients | Solved | High | Tracey Gusikowski | — | Mr. Skyla Trantow | Chat | samplesshippingapp | 18h | ●Responded | 3/5 | — | — | Jan 17, 2026 | - |
| 21210708 | Missing samples in order | Solved | Normal | Tracey Gusikowski | — | Steve O'Conner | — | 21h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 14057053 | Restock alert for backorder | Closed | Normal | Tracey Gusikowski | — | Oscar O'Hara | Phone | refundgift-cardreturns | 23h | ●Responded | 9/11 | — | — | Jan 12, 2026 | Jan 15, 2026 |
| 31049611 | Klarna / Afterpay split issue | Open | Low | Tracey Gusikowski | — |  Eula McKenzie | refundgift-cardreturns | - | —Skipped | — | — | — | Jan 4, 2026 | - | |
| 60819379 | Pro discount enrollment | Closed | High | Tracey Gusikowski | — | Vilma Gusikowski | Phone | — | 1d 9h | ⊘Not fired | — | — | — | Jan 2, 2026 | Jan 5, 2026 |
| 06051729 | Loyalty points not posting | Solved | Normal | Tracey Gusikowski | — | Eula McKenzie | Chat | vipapp | 1h | ⊘Not fired | — | — | — | Dec 26, 2025 | - |
| 71045094 | Cancel order request | Closed | High | Tracey Gusikowski | — |  Mr. Cade Senger | Chat | bopis | 17h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 29, 2025 |
| 59776686 | Insider tier issue | Closed | High | Tracey Gusikowski | — | Ignatius Cummerata | damagedshade-match | 10h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 27, 2025 | |
| 10812576 | Shipping cost question | Solved | Normal | Tracey Gusikowski | — | Tommy Kuvalis | shade-match | 8h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 33595349 | Klarna / Afterpay split issue | Solved | Low | Tracey Gusikowski | — | Darryl Jacobi | shade-matchfragrancereturns | 5h | ●Responded | 1/5 | — | — | Dec 6, 2025 | - | |
| 90064474 | Where is my order? | Solved | Low | Tracey Gusikowski | — | Oscar O'Hara | Chat | damagedreturnsbopis | 2h | ●Responded | 4/5 | — | — | Dec 4, 2025 | - |
| 55265035 | Restock alert for backorder | Solved | Normal | Tracey Gusikowski | — | Julie Hodkiewicz | Phone | refundsamples | 4h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - |
| 52727838 | Klarna / Afterpay split issue | Solved | Normal | Tracey Gusikowski | — | Ignatius Cummerata | Chat | viployalty | 5h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 38323900 | BOPIS pickup not ready | Solved | Low | Tracey Gusikowski | — |  Lily Raynor | Chat | wholesalesamplesshade-match | 7d 19h | ●Responded | 1/11 | — | — | Oct 8, 2025 | - |
| 30146100 | Allergic reaction concern | Closed | Normal | Tracey Gusikowski | — | Miss Amber Hintz Sr. | samplesgift-cardfragrance | 1d 11h | ⊘Not fired | — | — | — | Sep 26, 2025 | Oct 2, 2025 | |
| 66155325 | Foundation match help | Closed | Normal | Tracey Gusikowski | — | Tommy Kuvalis | fragrancesamplesshipping | 6h | ●Responded | 5/5 | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 59317113 | Refund not received | Open | Normal | Tracey Gusikowski | — | Yazmin Jast | — | - | —Skipped | — | — | — | Aug 23, 2025 | - | |
| 02774428 | Cancel subscription / Auto-replenish | Solved | Normal | Tracey Gusikowski | — |  Garth Dooley | Phone | influencerwholesale | 2h | ●Responded | 3/5 | — | — | Aug 17, 2025 | - |
| 13153907 | Foundation match help | Solved | Low | Tracey Gusikowski | — | Lily Raynor | shippingwholesalegift-card | 23h | ●Responded | 5/5 | — | — | Aug 12, 2025 | - | |
| 34079031 | Address change after shipping | Solved | Low | Tracey Gusikowski | — | Katrina Johns | Phone | appreturnsrefund | 16h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - |
| 79768818 | Birthday gift not received | Solved | Normal | Tracey Gusikowski | — | Katrina Johns | appbopis | 14h | ●Responded | 9/11 | — | — | Aug 4, 2025 | - | |
| 08814970 | Address change after shipping | Closed | Normal | Tracey Gusikowski | — | Miss Amber Hintz Sr. | damagedvipshade-match | 16h | ●Responded | 1/5 | — | — | Aug 3, 2025 | Aug 6, 2025 | |
| 14528365 | Wrong shade sent | Solved | Normal | Tracey Gusikowski | — | Miss Amber Hintz Sr. | — | 2d 9h | ●Responded | 9/11 | — | — | Jul 4, 2025 | - | |
| 74784885 | Restock alert for backorder | Closed | Normal | Tracey Gusikowski | — |  Jacklyn Dare | Chat | damagedgift-cardwholesale | 5h | ●Responded | 5/5 | — | — | Jul 4, 2025 | Jul 11, 2025 |
| 55038403 | Order arrived damaged | Closed | High | Tracey Gusikowski | — | Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 9, 2025 | |
| 01302185 | Where is my order? | Closed | Normal | Tracey Gusikowski | — |  Chaz Renner | samplesvip | 11h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 12, 2025 | |
| 75409412 | Klarna / Afterpay split issue | Solved | Normal | Tracey Gusikowski | — | Yazmin Jast | fragranceloyaltyreturns | 5h | ●Responded | 5/5 | — | — | Jun 25, 2025 | - | |
| 68369717 | Pro discount enrollment | Solved | Low | Tracey Gusikowski | — | Tommy Kuvalis | Phone | — | 4h | ⊘Not fired | — | — | — | Jun 24, 2025 | - |
| 27192784 | Foundation match help | Pending | Low | Tracey Gusikowski | — | Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Jun 19, 2025 | - |
| 65550049 | Lost package follow-up | Solved | Low | Tracey Gusikowski | — | Ignatius Cummerata | Social | — | 3h | ⊘Not fired | — | — | — | Jun 19, 2025 | - |
| 52848202 | Shipping cost question | Closed | Normal | Tracey Gusikowski | — | Oscar O'Hara | Social | shade-matchbopisrefund | 5h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 23, 2025 |
| 13003734 | Where is my order? | Solved | Normal | Tracey Gusikowski | — | Steve O'Conner | Social | — | 5d 2h | ⊘Not fired | — | — | — | Jun 2, 2025 | - |
| 09752920 | Loyalty points not posting | Solved | High | Tracey Gusikowski | — | Oscar O'Hara | viprefund | 1h | ●Responded | 5/5 | — | — | May 23, 2025 | - |