Ezequiel Brekke
raven_treutel40@yahoo.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52921671 | Cancel order request | Solved | Low | — | refundvip | 5h | ●Responded | 3/5 | — | — | May 21, 2026 | - | |||
| 88327617 | Return after 30-day window | Closed | Normal | — | shippinggift-cardreturns | 6h | ○Sent, no reply | — | — | — | May 20, 2026 | May 26, 2026 | |||
| 52980706 | Where is my order? | Closed | Urgent | — | Chat | returnsshippingsamples | 18h | ●Responded | 4/5 | — | — | May 12, 2026 | May 15, 2026 | ||
| 41428812 | Wrong shade sent | Closed | High | — | samples | 1d 23h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 6, 2026 | |||
| 95432137 | Missing samples in order | Solved | Normal | — | Chat | wholesale | 6h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | ||
| 08128202 | Restock alert for backorder | Solved | Low | — | Chat | vip | 7h | ●Responded | 2/5 | — | — | Apr 1, 2026 | - | ||
| 88594303 | Gift card balance question | Solved | Normal | — | Chat | — | 1d 16h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | ||
| 40565500 | Loyalty points not posting | Solved | High | — | Phone | bopisrefundapp | 1h | ●Responded | 5/5 | — | — | Mar 20, 2026 | - | ||
| 89742165 | Restock alert for backorder | Solved | Low | — | damagedvip | 1d 15h | ●Responded | 2/5 | — | — | Mar 17, 2026 | - | |||
| 80012065 | Price match request | Closed | Urgent | — | shippingfragrance | 4d 5h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 26, 2026 | |||
| 37199687 | Restock alert for backorder | Solved | Normal | — | Phone | wholesalefragrance | 3h | ●Responded | 4/5 | — | — | Feb 28, 2026 | - | ||
| 04677730 | Missing items in shipment | Closed | High | — | Chat | damagedbopis | 8h | ●Responded | 4/5 | — | — | Feb 16, 2026 | Feb 18, 2026 | ||
| 87540582 | Refund not received | Open | High | — | shade-match | - | —Skipped | — | — | — | Feb 14, 2026 | - | |||
| 05850336 | Discount code not working | Solved | Urgent | — | shippingdamagedinfluencer | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |||
| 85644360 | Discount code not working | Solved | High | — | bopisreturnsshipping | 6h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |||
| 04025882 | BOPIS order cancelled at store | Closed | Normal | — | Social | bopisrefund | 8d 12h | ⊘Not fired | — | — | — | Feb 2, 2026 | Feb 13, 2026 | ||
| 92112972 | BOPIS pickup not ready | Solved | Normal | — | Phone | wholesalegift-cardshade-match | 1d 13h | ⊘Not fired | — | — | — | Jan 27, 2026 | - | ||
| 45737971 | App crashes at checkout | Solved | Normal | — | returnsfragranceapp | 6h | ⊘Not fired | — | — | — | Jan 23, 2026 | - | |||
| 27191831 | Birthday gift not received | Solved | Normal | — | vipsamples | 5h | ●Responded | 10/11 | — | — | Dec 25, 2025 | - | |||
| 67125912 | Lost package follow-up | Solved | Normal | — | Social | loyaltyrefundfragrance | 1d 21h | ⊘Not fired | — | — | — | Dec 16, 2025 | - | ||
| 27688780 | Gift card balance question | Solved | Normal | — | Chat | damagedfragrancebopis | 16h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | ||
| 96802778 | App login problem | Solved | Low | — | Chat | samples | 17h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | ||
| 95345240 | Item authenticity concern | Solved | Normal | — | Chat | wholesaleloyaltydamaged | 4h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | ||
| 48414185 | Where is my order? | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | ||
| 80607471 | App crashes at checkout | Closed | High | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 | ||
| 00005007 | BOPIS order cancelled at store | Solved | Low | — | samplesshippingreturns | 5h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |||
| 27530747 | Order arrived damaged | Open | Normal | — | shippingwholesale | - | —Skipped | — | — | — | Aug 15, 2025 | - | |||
| 83913965 | App crashes at checkout | Solved | Normal | — | loyalty | 23h | ●Responded | 10/11 | — | — | Aug 9, 2025 | - | |||
| 95888883 | Loyalty points not posting | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Aug 7, 2025 | - | ||
| 71947676 | Store experience feedback | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 17, 2025 | |||
| 62229856 | Address change after shipping | Closed | Normal | — | bopisdamaged | 1h | ●Responded | 5/5 | — | — | Jul 3, 2025 | Jul 5, 2025 | |||
| 01505158 | Insider tier issue | Closed | High | — | influencerbopiswholesale | 18h | ⊘Not fired | — | — | — | Jun 24, 2025 | Jun 28, 2025 | |||
| 73665576 | Birthday gift not received | Solved | Low | — | loyaltydamaged | 22h | ⊘Not fired | — | — | — | Jun 20, 2025 | - | |||
| 96119138 | Allergic reaction concern | Closed | Normal | — | Chat | refundloyalty | 3h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 15, 2025 | ||
| 30084352 | Missing items in shipment | Closed | High | — | samplesappshade-match | 5h | ⊘Not fired | — | — | — | Jun 6, 2025 | Jun 8, 2025 | |||
| 23866657 | Where is my order? | Closed | Normal | — | loyalty | 5h | ●Responded | 5/5 | — | — | Jun 5, 2025 | Jun 8, 2025 |