Jackie Wintheiser
bryant88@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19638827 | Refund not received | Solved | Low | Jackie Wintheiser | — |  Mr. Lonie Hudson | shade-matchdamagedbopis | 2h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 74619241 | Restock alert for backorder | Solved | Normal | Jackie Wintheiser | — |  Mr. Cade Senger | Phone | shippingbopisshade-match | 6h | ●Responded | 2/5 | — | — | Mar 10, 2026 | - |
| 21347285 | Missing items in shipment | Solved | Normal | Jackie Wintheiser | — |  Ignatius Cummerata | refund | 9h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 04723464 | App login problem | Pending | Low | Jackie Wintheiser | — |  Vilma Gusikowski | Social | bopis | - | —Skipped | — | — | — | Feb 26, 2026 | - |
| 31520118 | Pro discount enrollment | Closed | Normal | Jackie Wintheiser | — |  Kaela Friesen | Phone | shade-matchreturnsgift-card | 5h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Mar 2, 2026 |
| 85539847 | Restock alert for backorder | Solved | Normal | Jackie Wintheiser | — |  Jacklyn Dare | refundgift-card | 4h | ●Responded | 5/5 | — | — | Feb 17, 2026 | - | |
| 98038429 | Return after 30-day window | Solved | Normal | Jackie Wintheiser | — | Ignatius Cummerata | Chat | — | 5h | ●Responded | 5/5 | — | — | Feb 16, 2026 | - |
| 67538545 | Missing items in shipment | Solved | Normal | Jackie Wintheiser | — | Mr. Cade Senger | — | 1h | ●Responded | 5/5 | — | — | Feb 12, 2026 | - | |
| 81843563 | Where is my order? | Closed | High | Jackie Wintheiser | — |  Kip Schroeder IV | Chat | vipinfluencer | 2h | ●Responded | 3/5 | — | — | Feb 6, 2026 | Feb 10, 2026 |
| 87693610 | Return after 30-day window | Solved | Urgent | Jackie Wintheiser | — |  Miss Amber Hintz Sr. | Chat | bopisgift-card | 6h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 56465272 | Lost package follow-up | Solved | High | Jackie Wintheiser | — |  Garth Dooley | refundsamplesdamaged | 3h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 62179944 | Influencer code not working | Pending | Normal | Jackie Wintheiser | — | Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Jan 27, 2026 | - |
| 77532304 | Refund not received | Pending | Normal | Jackie Wintheiser | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 42444967 | Wholesale order question | Open | Normal | Jackie Wintheiser | — |  Lily Raynor | Chat | shippingfragrancerefund | - | —Skipped | — | — | — | Dec 18, 2025 | - |
| 80147292 | Shipping cost question | Pending | Normal | Jackie Wintheiser | — |  Eula McKenzie | — | - | —Skipped | — | — | — | Dec 13, 2025 | - | |
| 83486999 | Wholesale order question | Closed | High | Jackie Wintheiser | — | Eula McKenzie | Phone | damagedshade-matchsamples | 6h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 |
| 71525261 | Question about product ingredients | Pending | Normal | Jackie Wintheiser | — | Mr. Cade Senger | Chat | fragranceappshipping | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 82704488 | Price match request | Solved | High | Jackie Wintheiser | — | Lily Raynor | shade-matchfragrance | 21h | ⊘Not fired | — | — | — | Dec 4, 2025 | - | |
| 72075659 | Refund not received | Solved | Normal | Jackie Wintheiser | — |  Yazmin Jast | shade-match | 4h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 92214935 | Gift card balance question | Open | Normal | Jackie Wintheiser | — | Jacklyn Dare | Phone | wholesaledamagedshade-match | - | —Skipped | — | — | — | Nov 15, 2025 | - |
| 82345920 | Klarna / Afterpay split issue | Open | Normal | Jackie Wintheiser | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 74957002 | Wholesale order question | Open | Normal | Jackie Wintheiser | — | Mr. Cade Senger | wholesaledamaged | - | —Skipped | — | — | — | Nov 12, 2025 | - | |
| 76334294 | App crashes at checkout | Closed | Normal | Jackie Wintheiser | — | Eula McKenzie | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 17, 2025 |
| 67513961 | Gift card balance question | Solved | Normal | Jackie Wintheiser | — | Vilma Gusikowski | Social | wholesalereturns | 1d 20h | ⊘Not fired | — | — | — | Nov 11, 2025 | - |
| 97982579 | Return after 30-day window | Solved | Normal | Jackie Wintheiser | — |  Mr. Eliza Gerhold IV | — | 2d 11h | ●Responded | 4/5 | — | — | Nov 8, 2025 | - | |
| 46879829 | Missing items in shipment | Solved | Low | Jackie Wintheiser | — |  Julie Hodkiewicz | — | 13h | ⊘Not fired | — | — | — | Oct 21, 2025 | - | |
| 67794527 | BOPIS pickup not ready | Solved | Low | Jackie Wintheiser | — | Mr. Lonie Hudson | — | 3h | ●Responded | 5/5 | — | — | Oct 18, 2025 | - | |
| 93782900 | Gift card balance question | Closed | Low | Jackie Wintheiser | — | Garth Dooley | fragrance | 2h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 20, 2025 | |
| 29416224 | Item authenticity concern | Pending | Urgent | Jackie Wintheiser | — | Vilma Gusikowski | wholesale | - | —Skipped | — | — | — | Oct 5, 2025 | - | |
| 76153793 | BOPIS order cancelled at store | Solved | Low | Jackie Wintheiser | — | Garth Dooley | Phone | shippingrefundgift-card | 2d 5h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - |
| 05375448 | Klarna / Afterpay split issue | Pending | High | Jackie Wintheiser | — |  Mr. Skyla Trantow | sampleswholesalegift-card | - | —Skipped | — | — | — | Sep 17, 2025 | - | |
| 50373017 | Loyalty points not posting | Closed | Normal | Jackie Wintheiser | — | Ignatius Cummerata | returnsshipping | 2h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 23, 2025 | |
| 44587887 | Foundation match help | Solved | Normal | Jackie Wintheiser | — | Kip Schroeder IV | Phone | — | 3h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 44801740 | Influencer code not working | Solved | Normal | Jackie Wintheiser | — |  Tommy Kuvalis | shippingloyalty | 1d 22h | ●Responded | 4/5 | — | — | Sep 3, 2025 | - | |
| 70199909 | Cancel order request | Solved | High | Jackie Wintheiser | — | Tommy Kuvalis | Chat | shippinggift-cardrefund | 2h | ●Responded | 9/11 | — | — | Aug 30, 2025 | - |
| 82258964 | Foundation match help | Solved | Urgent | Jackie Wintheiser | — | Miss Amber Hintz Sr. | Chat | loyaltyreturns | 12h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - |
| 06798596 | Klarna / Afterpay split issue | Closed | Normal | Jackie Wintheiser | — |  Faith Hilll | Phone | loyaltyshade-match | 6h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 29, 2025 |
| 33149544 | Birthday gift not received | Solved | Normal | Jackie Wintheiser | — | Yazmin Jast | returnssamples | 8d | ●Responded | 1/5 | — | — | Jul 18, 2025 | - | |
| 42028990 | Where is my order? | Pending | Normal | Jackie Wintheiser | — | Faith Hilll | fragranceapp | - | —Skipped | — | — | — | Jul 17, 2025 | - | |
| 77201874 | App login problem | Closed | Normal | Jackie Wintheiser | — | Julie Hodkiewicz | Phone | damagedbopis | 1d | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 10, 2025 |
| 76380112 | Order arrived damaged | Open | High | Jackie Wintheiser | — | Vilma Gusikowski | vipdamagedbopis | - | —Skipped | — | — | — | Jul 3, 2025 | - | |
| 20255689 | Allergic reaction concern | Closed | Normal | Jackie Wintheiser | — | Lily Raynor | — | 5h | ●Responded | 4/5 | — | — | Jun 9, 2025 | Jun 14, 2025 | |
| 79728420 | Loyalty points not posting | Solved | Low | Jackie Wintheiser | — | Yazmin Jast | — | 19h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - | |
| 42701758 | Item authenticity concern | Solved | High | Jackie Wintheiser | — |  Chaz Renner | — | 1d 23h | ○Sent, no reply | — | — | — | May 30, 2025 | - |