Rogelio Conroy
joyce95@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10373289 | Cancel subscription / Auto-replenish | Solved | Low | Rogelio Conroy | — |  Dr. Mandy McLaughlin | Social | appbopisgift-card | 6h | ⊘Not fired | — | — | — | May 8, 2026 | - |
| 55700362 | Shipping cost question | Solved | Normal | Rogelio Conroy | — |  Leonard Waters-Howell | damagedapp | 2h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 87797758 | Allergic reaction concern | Closed | Normal | Rogelio Conroy | — |  Katrina Johns | fragrancevipshipping | 11h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 13, 2026 | |
| 84205917 | Gift card balance question | Pending | Normal | Rogelio Conroy | — | Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Mar 29, 2026 | - |
| 21117153 | BOPIS order cancelled at store | Solved | Normal | Rogelio Conroy | — | Katrina Johns | damagedgift-card | 10h | ●Responded | 5/5 | — | — | Mar 25, 2026 | - | |
| 79022486 | Cancel order request | Solved | Normal | Rogelio Conroy | — |  Jacklyn Dare | influencerreturns | 6h | ⊘Not fired | — | — | — | Mar 25, 2026 | - | |
| 39292302 | BOPIS pickup not ready | Solved | Normal | Rogelio Conroy | — |  Oscar O'Hara | Phone | bopisshipping | 12h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 10274652 | Address change after shipping | Solved | Normal | Rogelio Conroy | — | Dr. Mandy McLaughlin | refund | 23h | ●Responded | 7/11 | — | — | Mar 19, 2026 | - | |
| 32264199 | Missing items in shipment | Closed | Urgent | Rogelio Conroy | — |  Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 15, 2026 | |
| 58223726 | Lost package follow-up | Solved | Normal | Rogelio Conroy | — |  Mr. Cade Senger | Chat | — | 12h | ○Sent, no reply | — | — | — | Mar 1, 2026 | - |
| 51668960 | Birthday gift not received | Solved | High | Rogelio Conroy | — |  Kaela Friesen | Phone | apprefundgift-card | 22h | ○Sent, no reply | — | — | — | Feb 22, 2026 | - |
| 67316459 | Gift card balance question | Solved | Normal | Rogelio Conroy | — | Dr. Mandy McLaughlin | Chat | vipshade-match | 2h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 09448443 | Return after 30-day window | Solved | Low | Rogelio Conroy | — |  Chaz Renner | vipreturnsapp | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 23923588 | Cancel order request | Solved | Normal | Rogelio Conroy | — | Mr. Cade Senger | Chat | influencer | 16h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - |
| 25446751 | Price match request | Pending | Low | Rogelio Conroy | — | Chaz Renner | Phone | shade-matchshippingsamples | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 87634545 | Birthday gift not received | Solved | Normal | Rogelio Conroy | — |  Tommy Kuvalis | Chat | — | 7h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - |
| 23150700 | Discount code not working | Closed | High | Rogelio Conroy | — | Dr. Mandy McLaughlin | — | 23h | ●Responded | 7/11 | — | — | Dec 19, 2025 | Dec 21, 2025 | |
| 36877754 | Gift card balance question | Pending | Normal | Rogelio Conroy | — | Katrina Johns | Chat | shippingsamples | - | —Skipped | — | — | — | Dec 9, 2025 | - |
| 35402036 | Lost package follow-up | Pending | Normal | Rogelio Conroy | — |  Eula McKenzie | returnsbopisfragrance | - | —Skipped | — | — | — | Dec 1, 2025 | - | |
| 98945669 | Order arrived damaged | Closed | High | Rogelio Conroy | — | Dr. Mandy McLaughlin | influencerdamaged | 3d | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 4, 2025 | |
| 37930994 | BOPIS order cancelled at store | Solved | High | Rogelio Conroy | — | Leonard Waters-Howell | Social | shipping | 5h | ⊘Not fired | — | — | — | Nov 25, 2025 | - |
| 63008734 | Missing items in shipment | Solved | Normal | Rogelio Conroy | — |  Miss Amber Hintz Sr. | wholesaleappfragrance | 3h | ⊘Not fired | — | — | — | Nov 21, 2025 | - | |
| 71950214 | Where is my order? | Solved | Normal | Rogelio Conroy | — | Tommy Kuvalis | influencerrefund | 15h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 12410476 | Address change after shipping | Closed | Urgent | Rogelio Conroy | — |  Julie Hodkiewicz | Chat | fragrancesamplesapp | 3h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 9, 2025 |
| 16609615 | Birthday gift not received | Open | Normal | Rogelio Conroy | — |  Kip Schroeder IV | gift-cardwholesale | - | —Skipped | — | — | — | Oct 24, 2025 | - | |
| 50507058 | Missing items in shipment | Closed | Normal | Rogelio Conroy | — | Kaela Friesen | fragrancebopissamples | 23h | ⊘Not fired | — | — | — | Oct 13, 2025 | Oct 19, 2025 | |
| 65961771 | Klarna / Afterpay split issue | Closed | Normal | Rogelio Conroy | — | Kaela Friesen | wholesalesamplesapp | 2h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 21, 2025 | |
| 89754239 | Refund not received | Solved | Normal | Rogelio Conroy | — |  Ignatius Cummerata | vip | 12h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 18559636 | Influencer code not working | Open | Normal | Rogelio Conroy | — | Kaela Friesen | Chat | gift-card | - | —Skipped | — | — | — | Sep 15, 2025 | - |
| 08804420 | Influencer code not working | Solved | Normal | Rogelio Conroy | — | Kaela Friesen | Chat | — | 6h | ⊘Not fired | — | — | — | Aug 30, 2025 | - |
| 88923134 | Influencer code not working | Solved | Normal | Rogelio Conroy | — |  Lily Raynor | damaged | 2d 8h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 15703098 | Missing items in shipment | Solved | Low | Rogelio Conroy | — |  Steve O'Conner | — | 2h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 99426893 | Discount code not working | Closed | Normal | Rogelio Conroy | — | Ignatius Cummerata | Social | influencer | 2h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 6, 2025 |
| 14562419 | Missing samples in order | Open | Normal | Rogelio Conroy | — | Mr. Eliza Gerhold IV | Phone | refund | - | —Skipped | — | — | — | Jul 28, 2025 | - |
| 29106017 | Gift card balance question | Solved | Urgent | Rogelio Conroy | — | Dr. Mandy McLaughlin | Chat | — | 2h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - |
| 42632425 | Discount code not working | Solved | Normal | Rogelio Conroy | — | Mr. Cade Senger | Chat | wholesalegift-cardsamples | 3h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - |
| 12865491 | Refund not received | Solved | Normal | Rogelio Conroy | — | Tommy Kuvalis | Chat | vip | 1d 22h | ●Responded | 4/5 | — | — | Jul 23, 2025 | - |
| 20623533 | Order arrived damaged | Closed | Normal | Rogelio Conroy | — | Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 21, 2025 | |
| 67666883 | Influencer code not working | Closed | Normal | Rogelio Conroy | — |  Faith Hilll | Chat | vip | 3h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 16, 2025 |
| 14945870 | Pro discount enrollment | Solved | Normal | Rogelio Conroy | — |  Mr. Lonie Hudson | Chat | loyaltyreturns | 1d 21h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 30798278 | Pro discount enrollment | Pending | Normal | Rogelio Conroy | — | Dr. Mandy McLaughlin | fragrance | - | —Skipped | — | — | — | Jun 16, 2025 | - | |
| 50552021 | Price match request | Open | Low | Rogelio Conroy | — | Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Jun 14, 2025 | - |
| 82671663 | Lost package follow-up | Solved | High | Rogelio Conroy | — | Mr. Lonie Hudson | — | 1h | ⊘Not fired | — | — | — | Jun 14, 2025 | - | |
| 07261163 | Question about product ingredients | Closed | High | Rogelio Conroy | — | Faith Hilll | Phone | fragrancegift-cardapp | 3h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 6, 2025 |
| 35037880 | Influencer code not working | Solved | High | Rogelio Conroy | — |  Darryl Jacobi | Social | — | 6h | ⊘Not fired | — | — | — | May 31, 2025 | - |
| 69294975 | App crashes at checkout | Closed | Normal | Rogelio Conroy | — | Mr. Cade Senger | appwholesale | 5h | ⊘Not fired | — | — | — | May 22, 2025 | May 28, 2025 |