Faye Beier
serenity54@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 93888701 | Influencer code not working | Pending | Normal | Faye Beier | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | May 21, 2026 | - | |
| 01823710 | Foundation match help | Closed | Normal | Faye Beier | — |  Chaz Renner | Chat | returns | 4h | ⊘Not fired | — | — | — | May 18, 2026 | May 24, 2026 |
| 60683657 | Missing items in shipment | Open | Normal | Faye Beier | — |  Katrina Johns | appvipreturns | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 61975614 | Wholesale order question | Open | Normal | Faye Beier | — |  Garth Dooley | — | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 35223606 | Shipping cost question | Solved | Normal | Faye Beier | — |  Leonard Waters-Howell | samplesreturnswholesale | 9h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 36212979 | Cancel subscription / Auto-replenish | Pending | Normal | Faye Beier | — |  Faith Hilll | shade-matchdamaged | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 62532157 | Foundation match help | Pending | Normal | Faye Beier | — |  Miss Amber Hintz Sr. | Chat | shipping | - | —Skipped | — | — | — | Apr 19, 2026 | - |
| 30683013 | Refund not received | Pending | Normal | Faye Beier | — |  Mr. Skyla Trantow | damagedapp | - | —Skipped | — | — | — | Apr 5, 2026 | - | |
| 52413390 | Loyalty points not posting | Solved | High | Faye Beier | — |  Vilma Gusikowski | wholesale | 22h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 82896568 | BOPIS pickup not ready | Solved | Normal | Faye Beier | — |  Dr. Mandy McLaughlin | Chat | samplesvip | 1d 22h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - |
| 85487017 | Question about product ingredients | Solved | Normal | Faye Beier | — |  Darryl Jacobi | — | 9h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 34699230 | Loyalty points not posting | Solved | Low | Faye Beier | — | Faith Hilll | Phone | shippingbopis | 4h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |
| 20433260 | Missing samples in order | Solved | Normal | Faye Beier | — |  Eula McKenzie | returnsshade-match | 5h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | |
| 63842164 | Store experience feedback | Solved | Normal | Faye Beier | — | Mr. Skyla Trantow | samplesvipapp | 5h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 30706507 | Birthday gift not received | Solved | Normal | Faye Beier | — |  Ignatius Cummerata | Chat | loyaltyapp | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - |
| 55034750 | Store experience feedback | Solved | Normal | Faye Beier | — |  Yazmin Jast | shade-matchsamples | 1h | ●Responded | 5/5 | — | — | Jan 27, 2026 | - | |
| 86300097 | Order arrived damaged | Closed | Normal | Faye Beier | — |  Kip Schroeder IV | Chat | gift-cardreturns | 2d 16h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 30, 2026 |
| 97350375 | App login problem | Solved | Normal | Faye Beier | — | Jacklyn Dare | samples | 11h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 47014275 | Loyalty points not posting | Solved | High | Faye Beier | — |  Mr. Lonie Hudson | shippingsamples | 3h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 20104326 | Cancel subscription / Auto-replenish | Solved | Normal | Faye Beier | — |  Amely Pacocha | influencerbopis | 4h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 03589285 | Wholesale order question | Solved | Urgent | Faye Beier | — | Leonard Waters-Howell | Chat | damaged | 1d 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 29940810 | Foundation match help | Closed | Normal | Faye Beier | — | Yazmin Jast | fragranceshade-match | 2d 2h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 17, 2025 | |
| 70175465 | Gift card balance question | Closed | Normal | Faye Beier | — | Miss Amber Hintz Sr. | Phone | samplesfragrance | 2h | ●Responded | 7/11 | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 67535798 | Return after 30-day window | Solved | Normal | Faye Beier | — |  Steve O'Conner | Phone | fragrancereturnsloyalty | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - |
| 94309453 | Address change after shipping | Pending | Normal | Faye Beier | — | Yazmin Jast | Chat | gift-card | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 31247539 | Insider tier issue | Solved | Normal | Faye Beier | — | Kip Schroeder IV | — | 10h | ⊘Not fired | — | — | — | Nov 14, 2025 | - | |
| 14963259 | Wrong shade sent | Solved | Normal | Faye Beier | — |  Lily Raynor | — | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 67403317 | BOPIS pickup not ready | Closed | Low | Faye Beier | — | Jacklyn Dare | Chat | influencer | 23h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 24, 2025 |
| 34760471 | Item authenticity concern | Solved | Urgent | Faye Beier | — | Jacklyn Dare | Chat | — | 2h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - |
| 60745735 | Item authenticity concern | Solved | Low | Faye Beier | — | Kip Schroeder IV | — | 4h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |
| 98205283 | Where is my order? | Solved | Normal | Faye Beier | — | Mr. Lonie Hudson | Chat | apprefundbopis | 2d 19h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 23756285 | App login problem | Solved | Normal | Faye Beier | — |  Kaela Friesen | Chat | samplesreturnsapp | 5h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 34646409 | Loyalty points not posting | Solved | Normal | Faye Beier | — | Katrina Johns | vipwholesaleloyalty | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 64860106 | Refund not received | Solved | Normal | Faye Beier | — | Eula McKenzie | Chat | samplesreturnsvip | 9d 19h | ●Responded | 1/5 | — | — | Sep 16, 2025 | - |
| 35255091 | Where is my order? | Solved | Normal | Faye Beier | — |  Mr. Cade Senger | Social | — | 4h | ⊘Not fired | — | — | — | Sep 6, 2025 | - |
| 86991994 | Address change after shipping | Pending | Normal | Faye Beier | — |  Oscar O'Hara | Chat | app | - | —Skipped | — | — | — | Aug 15, 2025 | - |
| 89295857 | Order arrived damaged | Solved | Normal | Faye Beier | — | Garth Dooley | Chat | returnsfragrance | 17h | ●Responded | 5/5 | — | — | Aug 4, 2025 | - |
| 83026132 | Influencer code not working | Solved | Low | Faye Beier | — |  Julie Hodkiewicz | Chat | — | 1d 16h | ⊘Not fired | — | — | — | Aug 2, 2025 | - |
| 48939413 | Gift card balance question | Solved | Low | Faye Beier | — | Steve O'Conner | wholesale | 2d 7h | ●Responded | 4/5 | — | — | Jul 27, 2025 | - | |
| 21959970 | Question about product ingredients | Closed | High | Faye Beier | — | Faith Hilll | appwholesale | 1d 6h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 12, 2025 | |
| 27667995 | Missing samples in order | Solved | Normal | Faye Beier | — | Eula McKenzie | refund | 1h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 55170295 | Restock alert for backorder | Solved | Normal | Faye Beier | — | Yazmin Jast | shipping | 7h | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |
| 86315517 | Pro discount enrollment | Solved | Normal | Faye Beier | — | Jacklyn Dare | vipdamagedwholesale | 3h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 23568813 | Where is my order? | Closed | Normal | Faye Beier | — | Amely Pacocha | vipbopis | 2d 12h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 13, 2025 | |
| 48480735 | Lost package follow-up | Closed | Normal | Faye Beier | — | Chaz Renner | Chat | refundappinfluencer | 2d 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 |