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CustomersMr. Johnathan Upton

Mr. Johnathan Upton

kellie.moen51@hotmail.com
Tickets38Responses7
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
94243440Wholesale order questionSolvedHighMr. Johnathan Upton—Faith HilllChat—2h○Sent, no reply———May 16, 2026-
43228122Birthday gift not receivedSolvedUrgentMr. Johnathan Upton—Kip Schroeder IVEmail—4h●Responded10/11——May 1, 2026-
20004453Pro discount enrollmentPendingNormalMr. Johnathan Upton—Ignatius CummerataEmail—-—Skipped———Apr 27, 2026-
97745009Lost package follow-upSolvedNormalMr. Johnathan Upton—Leonard Waters-HowellChat—2h⊘Not fired———Apr 26, 2026-
92572705Allergic reaction concernClosedHighMr. Johnathan Upton—Mr. Lonie HudsonEmail—3d 2h○Sent, no reply———Apr 2, 2026Apr 6, 2026
85049337Cancel subscription / Auto-replenishPendingHighMr. Johnathan Upton—Steve O'ConnerEmail—-—Skipped———Mar 28, 2026-
86220485Wholesale order questionSolvedNormalMr. Johnathan Upton—Tommy KuvalisEmail
returns
2h○Sent, no reply———Mar 15, 2026-
84393195Klarna / Afterpay split issueSolvedHighMr. Johnathan Upton—Mr. Eliza Gerhold IVEmail
shipping
8h⊘Not fired———Feb 16, 2026-
35265153Missing samples in orderPendingLowMr. Johnathan Upton—Tommy KuvalisEmail
returnsinfluencer
-—Skipped———Feb 15, 2026-
16216032Allergic reaction concernSolvedNormalMr. Johnathan Upton—Steve O'ConnerEmail
appsamples
16h●Responded10/11——Jan 30, 2026-
59813054Klarna / Afterpay split issueClosedNormalMr. Johnathan Upton—Lily RaynorEmail
gift-cardwholesale
3h○Sent, no reply———Jan 28, 2026Feb 1, 2026
29461383Klarna / Afterpay split issueSolvedNormalMr. Johnathan Upton—Eula McKenzieEmail
vipinfluencer
5h○Sent, no reply———Jan 26, 2026-
07315760Question about product ingredientsSolvedUrgentMr. Johnathan Upton—Kip Schroeder IVChat
returns
1h●Responded4/5——Jan 23, 2026-
62496384Foundation match helpSolvedLowMr. Johnathan Upton—Kaela FriesenChat
vipinfluencer
22h○Sent, no reply———Jan 21, 2026-
83354918Store experience feedbackClosedHighMr. Johnathan Upton—Tommy KuvalisChat
influencerreturnsbopis
4h○Sent, no reply———Jan 16, 2026Jan 20, 2026
82138583Price match requestSolvedNormalMr. Johnathan Upton—Leonard Waters-HowellSocial
damagedrefundshade-match
18h⊘Not fired———Jan 9, 2026-
49783587Foundation match helpClosedHighMr. Johnathan Upton—Katrina JohnsEmail
appgift-card
5h○Sent, no reply———Dec 26, 2025Dec 29, 2025
80428681Where is my order?PendingNormalMr. Johnathan Upton—Kaela FriesenChat
fragrancevip
-—Skipped———Dec 22, 2025-
06389387Cancel subscription / Auto-replenishSolvedHighMr. Johnathan Upton—Julie HodkiewiczChat—12h○Sent, no reply———Dec 12, 2025-
33844294Missing items in shipmentSolvedNormalMr. Johnathan Upton—Mr. Lonie HudsonChat—2d 7h○Sent, no reply———Dec 10, 2025-
75312715Influencer code not workingSolvedLowMr. Johnathan Upton—Mr. Lonie HudsonEmail—4h○Sent, no reply———Dec 4, 2025-
57618270Birthday gift not receivedSolvedNormalMr. Johnathan Upton—Mr. Eliza Gerhold IVChat—14h●Responded5/5——Nov 24, 2025-
75909052Item authenticity concernClosedNormalMr. Johnathan Upton—Faith HilllSocial
returnsrefund
1h⊘Not fired———Nov 15, 2025Nov 16, 2025
95406475Cancel subscription / Auto-replenishPendingNormalMr. Johnathan Upton—Kip Schroeder IVEmail
viployalty
-—Skipped———Nov 12, 2025-
90937691BOPIS pickup not readyClosedLowMr. Johnathan Upton—Vilma GusikowskiChat
fragranceshade-matchinfluencer
15h●Responded5/5——Nov 8, 2025Nov 10, 2025
69239092Loyalty points not postingOpenNormalMr. Johnathan Upton—Julie HodkiewiczEmail
influencer
-—Skipped———Nov 7, 2025-
81511530App login problemClosedUrgentMr. Johnathan Upton—Lily RaynorPhone
wholesaledamagedapp
4h●Responded5/5——Nov 7, 2025Nov 11, 2025
09857786Cancel subscription / Auto-replenishPendingNormalMr. Johnathan Upton—Mr. Skyla TrantowEmail—-—Skipped———Sep 19, 2025-
51360408Cancel subscription / Auto-replenishOpenLowMr. Johnathan Upton—Chaz RennerChat
gift-cardsamples
-—Skipped———Sep 12, 2025-
31924962Pro discount enrollmentSolvedNormalMr. Johnathan Upton—Miss Amber Hintz Sr.Chat
wholesale
1h○Sent, no reply———Sep 9, 2025-
98451308App crashes at checkoutPendingLowMr. Johnathan Upton—Garth DooleyEmail
viprefundreturns
-—Skipped———Aug 24, 2025-
09877601Cancel subscription / Auto-replenishClosedHighMr. Johnathan Upton—Leonard Waters-HowellEmail—18h○Sent, no reply———Aug 15, 2025Aug 18, 2025
92696097Store experience feedbackPendingUrgentMr. Johnathan Upton—Kip Schroeder IVChat—-—Skipped———Aug 7, 2025-
36303899Discount code not workingSolvedLowMr. Johnathan Upton—Yazmin JastChat—9d 11h○Sent, no reply———Jul 12, 2025-
89456575Discount code not workingSolvedNormalMr. Johnathan Upton—Jacklyn DarePhone
viprefundfragrance
5h○Sent, no reply———Jun 23, 2025-
12347234Klarna / Afterpay split issueSolvedNormalMr. Johnathan Upton—Leonard Waters-HowellEmail—7h○Sent, no reply———Jun 19, 2025-
29800952Insider tier issueClosedNormalMr. Johnathan Upton—Kip Schroeder IVChat
bopis
1h⊘Not fired———Jun 15, 2025Jun 22, 2025
84652867Return after 30-day windowSolvedUrgentMr. Johnathan Upton—Steve O'ConnerEmail
bopis
6h●Responded9/11——Jun 3, 2025-
Page 1 of 1

Properties

Customer
Name
Mr. Johnathan Upton
Email
kellie.moen51@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
2,404
Lifetime spend
2,305
Last purchase
Mar 19, 2026
Skin tone
rich
Foundation shade
34N
Skin concerns
dark-circles, acne
Allergies / restrictions
latex-allergy
Favorite brands
—
YTD spend
2,011
App installed
Yes
App last opened
Apr 21, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
158
Total orders
10
Preferred category
makeup
Tickets
Tickets
38
Last seen
May 16, 2026
Responses
Avg rating
6.86