Mr. Johnathan Upton
kellie.moen51@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94243440 | Wholesale order question | Solved | High | — | Chat | — | 2h | ○Sent, no reply | — | — | — | May 16, 2026 | - | ||
| 43228122 | Birthday gift not received | Solved | Urgent | — | — | 4h | ●Responded | 10/11 | — | — | May 1, 2026 | - | |||
| 20004453 | Pro discount enrollment | Pending | Normal | — | — | - | —Skipped | — | — | — | Apr 27, 2026 | - | |||
| 97745009 | Lost package follow-up | Solved | Normal | — | Chat | — | 2h | ⊘Not fired | — | — | — | Apr 26, 2026 | - | ||
| 92572705 | Allergic reaction concern | Closed | High | — | — | 3d 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 | |||
| 85049337 | Cancel subscription / Auto-replenish | Pending | High | — | — | - | —Skipped | — | — | — | Mar 28, 2026 | - | |||
| 86220485 | Wholesale order question | Solved | Normal | — | returns | 2h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - | |||
| 84393195 | Klarna / Afterpay split issue | Solved | High | — | shipping | 8h | ⊘Not fired | — | — | — | Feb 16, 2026 | - | |||
| 35265153 | Missing samples in order | Pending | Low | — | returnsinfluencer | - | —Skipped | — | — | — | Feb 15, 2026 | - | |||
| 16216032 | Allergic reaction concern | Solved | Normal | — | appsamples | 16h | ●Responded | 10/11 | — | — | Jan 30, 2026 | - | |||
| 59813054 | Klarna / Afterpay split issue | Closed | Normal | — | gift-cardwholesale | 3h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 1, 2026 | |||
| 29461383 | Klarna / Afterpay split issue | Solved | Normal | — | vipinfluencer | 5h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |||
| 07315760 | Question about product ingredients | Solved | Urgent | — | Chat | returns | 1h | ●Responded | 4/5 | — | — | Jan 23, 2026 | - | ||
| 62496384 | Foundation match help | Solved | Low | — | Chat | vipinfluencer | 22h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | ||
| 83354918 | Store experience feedback | Closed | High | — | Chat | influencerreturnsbopis | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 20, 2026 | ||
| 82138583 | Price match request | Solved | Normal | — | Social | damagedrefundshade-match | 18h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | ||
| 49783587 | Foundation match help | Closed | High | — | appgift-card | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 | |||
| 80428681 | Where is my order? | Pending | Normal | — | Chat | fragrancevip | - | —Skipped | — | — | — | Dec 22, 2025 | - | ||
| 06389387 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | — | 12h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | ||
| 33844294 | Missing items in shipment | Solved | Normal | — | Chat | — | 2d 7h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | ||
| 75312715 | Influencer code not working | Solved | Low | — | — | 4h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |||
| 57618270 | Birthday gift not received | Solved | Normal | — | Chat | — | 14h | ●Responded | 5/5 | — | — | Nov 24, 2025 | - | ||
| 75909052 | Item authenticity concern | Closed | Normal | — | Social | returnsrefund | 1h | ⊘Not fired | — | — | — | Nov 15, 2025 | Nov 16, 2025 | ||
| 95406475 | Cancel subscription / Auto-replenish | Pending | Normal | — | viployalty | - | —Skipped | — | — | — | Nov 12, 2025 | - | |||
| 90937691 | BOPIS pickup not ready | Closed | Low | — | Chat | fragranceshade-matchinfluencer | 15h | ●Responded | 5/5 | — | — | Nov 8, 2025 | Nov 10, 2025 | ||
| 69239092 | Loyalty points not posting | Open | Normal | — | influencer | - | —Skipped | — | — | — | Nov 7, 2025 | - | |||
| 81511530 | App login problem | Closed | Urgent | — | Phone | wholesaledamagedapp | 4h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 11, 2025 | ||
| 09857786 | Cancel subscription / Auto-replenish | Pending | Normal | — | — | - | —Skipped | — | — | — | Sep 19, 2025 | - | |||
| 51360408 | Cancel subscription / Auto-replenish | Open | Low | — | Chat | gift-cardsamples | - | —Skipped | — | — | — | Sep 12, 2025 | - | ||
| 31924962 | Pro discount enrollment | Solved | Normal | — | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | ||
| 98451308 | App crashes at checkout | Pending | Low | — | viprefundreturns | - | —Skipped | — | — | — | Aug 24, 2025 | - | |||
| 09877601 | Cancel subscription / Auto-replenish | Closed | High | — | — | 18h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |||
| 92696097 | Store experience feedback | Pending | Urgent | — | Chat | — | - | —Skipped | — | — | — | Aug 7, 2025 | - | ||
| 36303899 | Discount code not working | Solved | Low | — | Chat | — | 9d 11h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | ||
| 89456575 | Discount code not working | Solved | Normal | — | Phone | viprefundfragrance | 5h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | ||
| 12347234 | Klarna / Afterpay split issue | Solved | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 29800952 | Insider tier issue | Closed | Normal | — | Chat | bopis | 1h | ⊘Not fired | — | — | — | Jun 15, 2025 | Jun 22, 2025 | ||
| 84652867 | Return after 30-day window | Solved | Urgent | — | bopis | 6h | ●Responded | 9/11 | — | — | Jun 3, 2025 | - |