Jodi Homenick
rhonda_kihn@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87601389 | Influencer code not working | Closed | High | Jodi Homenick | — |  Steve O'Conner | Chat | shippinginfluencergift-card | 6h | ○Sent, no reply | — | — | — | May 20, 2026 | May 21, 2026 |
| 72663361 | App login problem | Closed | Normal | Jodi Homenick | — |  Katrina Johns | Social | — | 4h | ⊘Not fired | — | — | — | May 18, 2026 | May 19, 2026 |
| 00047203 | Wholesale order question | Closed | Normal | Jodi Homenick | — |  Chaz Renner | Chat | loyaltygift-card | 1h | ●Responded | 2/5 | — | — | May 14, 2026 | May 20, 2026 |
| 86950149 | Discount code not working | Solved | High | Jodi Homenick | — | Steve O'Conner | vipgift-card | 19h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 51661347 | Price match request | Closed | Normal | Jodi Homenick | — |  Lily Raynor | appdamaged | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | May 8, 2026 | |
| 78502652 | Gift card balance question | Closed | Normal | Jodi Homenick | — |  Amely Pacocha | Chat | shade-matchfragrance | 11h | ●Responded | 10/11 | — | — | Apr 21, 2026 | Apr 24, 2026 |
| 46832145 | Store experience feedback | Open | Low | Jodi Homenick | — |  Mr. Lonie Hudson | vipshade-matchwholesale | - | —Skipped | — | — | — | Mar 29, 2026 | - | |
| 88790457 | Cancel order request | Solved | Normal | Jodi Homenick | — | Chaz Renner | Chat | samplesappwholesale | 5h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 51443367 | Store experience feedback | Solved | Normal | Jodi Homenick | — | Amely Pacocha | damagedshade-match | 3h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - | |
| 15884362 | Question about product ingredients | Closed | Low | Jodi Homenick | — | Lily Raynor | Chat | influencervipreturns | 1d 15h | ●Responded | 2/5 | — | — | Mar 9, 2026 | Mar 16, 2026 |
| 67292775 | Influencer code not working | Solved | Normal | Jodi Homenick | — | Katrina Johns | wholesalefragranceinfluencer | 12h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | |
| 20427484 | Address change after shipping | Solved | Normal | Jodi Homenick | — | Steve O'Conner | Phone | fragrance | 2d 16h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 89692807 | Order arrived damaged | Solved | Normal | Jodi Homenick | — |  Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 43466599 | Question about product ingredients | Solved | Low | Jodi Homenick | — |  Kaela Friesen | gift-card | 4h | ●Responded | 5/5 | — | — | Jan 27, 2026 | - | |
| 34759957 | Refund not received | Solved | High | Jodi Homenick | — | Lily Raynor | Chat | samplesrefundinfluencer | 3h | ●Responded | 7/11 | — | — | Jan 22, 2026 | - |
| 74729650 | Refund not received | Closed | Normal | Jodi Homenick | — |  Mr. Skyla Trantow | refundappsamples | 4h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 24, 2026 | |
| 60490767 | Store experience feedback | Closed | Low | Jodi Homenick | — |  Darryl Jacobi | appwholesaleshade-match | 18h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 19, 2026 | |
| 20121893 | Foundation match help | Solved | Normal | Jodi Homenick | — |  Miss Amber Hintz Sr. | — | 15h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 12167138 | App crashes at checkout | Solved | Normal | Jodi Homenick | — | Katrina Johns | Phone | viployaltyapp | 8d 12h | ●Responded | 2/5 | — | — | Jan 2, 2026 | - |
| 53431941 | Missing items in shipment | Solved | Normal | Jodi Homenick | — | Kaela Friesen | samplesloyalty | 1d 3h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 84131084 | Cancel order request | Pending | Normal | Jodi Homenick | — |  Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Dec 27, 2025 | - |
| 36973791 | Insider tier issue | Closed | Normal | Jodi Homenick | — | Kaela Friesen | Chat | wholesale | 9h | ○Sent, no reply | — | — | — | Nov 23, 2025 | Nov 28, 2025 |
| 60489315 | Cancel order request | Closed | Normal | Jodi Homenick | — |  Oscar O'Hara | refundshipping | 2d 2h | ●Responded | 4/5 | — | — | Nov 19, 2025 | Nov 28, 2025 | |
| 76168592 | Restock alert for backorder | Solved | Low | Jodi Homenick | — |  Dr. Mandy McLaughlin | gift-cardbopis | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 81652002 | Shipping cost question | Closed | Normal | Jodi Homenick | — | Miss Amber Hintz Sr. | gift-cardsamplesshipping | 6h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 26, 2025 | |
| 01198419 | Cancel order request | Solved | Normal | Jodi Homenick | — | Chaz Renner | — | 22h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - | |
| 87466866 | Cancel subscription / Auto-replenish | Closed | Normal | Jodi Homenick | — | Lily Raynor | shippingwholesale | 13h | ⊘Not fired | — | — | — | Sep 19, 2025 | Sep 25, 2025 | |
| 91968012 | Price match request | Solved | Normal | Jodi Homenick | — | Kaela Friesen | Social | — | 5h | ⊘Not fired | — | — | — | Sep 12, 2025 | - |
| 19220547 | Foundation match help | Solved | Normal | Jodi Homenick | — |  Kip Schroeder IV | Chat | wholesale | 6h | ●Responded | 4/5 | — | — | Sep 6, 2025 | - |
| 07914020 | App crashes at checkout | Open | High | Jodi Homenick | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | Aug 31, 2025 | - | |
| 19303350 | Return after 30-day window | Solved | Normal | Jodi Homenick | — |  Mr. Eliza Gerhold IV | Chat | damaged | 2h | ●Responded | 5/5 | — | — | Aug 30, 2025 | - |
| 04017469 | Wrong shade sent | Solved | High | Jodi Homenick | — | Mr. Skyla Trantow | Chat | — | 14h | ●Responded | 5/5 | — | — | Aug 17, 2025 | - |
| 67201212 | BOPIS pickup not ready | Pending | Normal | Jodi Homenick | — | Lily Raynor | samples | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 68006491 | Klarna / Afterpay split issue | Solved | Normal | Jodi Homenick | — | Miss Amber Hintz Sr. | — | 2d 5h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - | |
| 29349496 | Address change after shipping | Solved | High | Jodi Homenick | — |  Eula McKenzie | Chat | gift-cardsamplesreturns | 5h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 28561178 | Discount code not working | Solved | Normal | Jodi Homenick | — | Chaz Renner | Chat | returnsshipping | 7h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 38591912 | BOPIS order cancelled at store | Solved | Normal | Jodi Homenick | — |  Garth Dooley | — | 1d | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 57893260 | Price match request | Solved | Normal | Jodi Homenick | — |  Yazmin Jast | — | 9h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 30530631 | Missing samples in order | Closed | Urgent | Jodi Homenick | — | Steve O'Conner | gift-cardinfluencershipping | 3h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 13, 2025 | |
| 26017586 | Wrong shade sent | Solved | Normal | Jodi Homenick | — | Leonard Waters-Howell | Chat | bopis | 1h | ●Responded | 2/5 | — | — | May 30, 2025 | - |
| 77055277 | App login problem | Pending | Low | Jodi Homenick | — | Oscar O'Hara | shippingloyalty | - | —Skipped | — | — | — | May 29, 2025 | - | |
| 56774707 | Allergic reaction concern | Closed | Low | Jodi Homenick | — | Kip Schroeder IV | loyaltygift-cardvip | 2h | ○Sent, no reply | — | — | — | May 27, 2025 | May 28, 2025 |