Jeannie Ledner
spencer_price22@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38317449 | Gift card balance question | Solved | Low | Jeannie Ledner | — |  Mr. Skyla Trantow | Social | vip | 5h | ⊘Not fired | — | — | — | May 21, 2026 | - |
| 39623262 | Order arrived damaged | Solved | Low | Jeannie Ledner | — |  Katrina Johns | vipshipping | 10h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 44729274 | Loyalty points not posting | Solved | Normal | Jeannie Ledner | — |  Mr. Eliza Gerhold IV | Chat | damaged | 7d 19h | ⊘Not fired | — | — | — | Apr 18, 2026 | - |
| 54343299 | Wrong shade sent | Solved | Urgent | Jeannie Ledner | — |  Chaz Renner | fragrance | 4h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |
| 79053940 | Price match request | Solved | Normal | Jeannie Ledner | — | Chaz Renner | — | 6h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |
| 77961164 | Where is my order? | Closed | Normal | Jeannie Ledner | — |  Dr. Mandy McLaughlin | shippingreturnswholesale | 1d 8h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 | |
| 67017430 | Birthday gift not received | Closed | High | Jeannie Ledner | — |  Steve O'Conner | Social | wholesale | 1d | ⊘Not fired | — | — | — | Feb 26, 2026 | Mar 3, 2026 |
| 80959921 | Insider tier issue | Closed | Normal | Jeannie Ledner | — |  Amely Pacocha | shippingdamaged | 18h | ⊘Not fired | — | — | — | Feb 25, 2026 | Mar 1, 2026 | |
| 42436508 | Wrong shade sent | Solved | Low | Jeannie Ledner | — |  Darryl Jacobi | Chat | loyaltyvip | 21h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - |
| 73518245 | Birthday gift not received | Closed | Low | Jeannie Ledner | — |  Leonard Waters-Howell | Chat | refundappbopis | 5d 3h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 15, 2026 |
| 80557838 | Address change after shipping | Solved | Normal | Jeannie Ledner | — |  Oscar O'Hara | shipping | 1h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 80753377 | Refund not received | Solved | Normal | Jeannie Ledner | — | Mr. Skyla Trantow | damagedreturns | 23h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 41642338 | Refund not received | Solved | Normal | Jeannie Ledner | — |  Eula McKenzie | bopis | 2h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 21750429 | Gift card balance question | Solved | Normal | Jeannie Ledner | — | Amely Pacocha | Phone | samples | 3h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 84855287 | Refund not received | Solved | Low | Jeannie Ledner | — | Darryl Jacobi | Social | shade-matchgift-card | 6h | ⊘Not fired | — | — | — | Dec 24, 2025 | - |
| 80019633 | Lost package follow-up | Solved | Normal | Jeannie Ledner | — | Eula McKenzie | wholesaleapp | 2d | ⊘Not fired | — | — | — | Dec 8, 2025 | - | |
| 96032825 | Shipping cost question | Open | Low | Jeannie Ledner | — |  Tommy Kuvalis | loyaltygift-card | - | —Skipped | — | — | — | Nov 26, 2025 | - | |
| 78217289 | Price match request | Solved | Normal | Jeannie Ledner | — | Leonard Waters-Howell | shippingvip | 5h | ●Responded | 4/5 | — | — | Nov 19, 2025 | - | |
| 98466001 | BOPIS pickup not ready | Solved | Normal | Jeannie Ledner | — |  Julie Hodkiewicz | — | 2d 10h | ●Responded | 4/5 | — | — | Nov 7, 2025 | - | |
| 90803304 | Refund not received | Pending | Normal | Jeannie Ledner | — | Eula McKenzie | samplesdamagedshipping | - | —Skipped | — | — | — | Nov 2, 2025 | - | |
| 53781211 | Store experience feedback | Closed | High | Jeannie Ledner | — | Julie Hodkiewicz | — | 5h | ●Responded | 4/5 | — | — | Oct 30, 2025 | Nov 1, 2025 | |
| 69221158 | Restock alert for backorder | Closed | Normal | Jeannie Ledner | — |  Yazmin Jast | returns | 18h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 15, 2025 | |
| 06613895 | Pro discount enrollment | Solved | Low | Jeannie Ledner | — |  Mr. Lonie Hudson | — | 1d | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 80458010 | Allergic reaction concern | Solved | Normal | Jeannie Ledner | — | Eula McKenzie | bopisvipfragrance | 2h | ●Responded | 4/5 | — | — | Oct 2, 2025 | - | |
| 56742100 | Question about product ingredients | Solved | Normal | Jeannie Ledner | — | Dr. Mandy McLaughlin | Chat | wholesalesamplesshade-match | 6h | ⊘Not fired | — | — | — | Sep 17, 2025 | - |
| 69870641 | Return after 30-day window | Solved | Low | Jeannie Ledner | — | Dr. Mandy McLaughlin | viployalty | 1d 10h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 21252220 | Return after 30-day window | Pending | Normal | Jeannie Ledner | — | Amely Pacocha | wholesale | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 26113681 | Address change after shipping | Solved | Low | Jeannie Ledner | — |  Ignatius Cummerata | Phone | returnsrefundshipping | 6h | ●Responded | 1/5 | — | — | Sep 12, 2025 | - |
| 60695831 | Refund not received | Closed | Normal | Jeannie Ledner | — | Mr. Eliza Gerhold IV | bopis | 5h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 10, 2025 | |
| 08815577 | Allergic reaction concern | Closed | Low | Jeannie Ledner | — | Mr. Eliza Gerhold IV | Social | bopissamplesapp | 5h | ⊘Not fired | — | — | — | Aug 21, 2025 | Aug 28, 2025 |
| 47234364 | Price match request | Solved | Normal | Jeannie Ledner | — | Leonard Waters-Howell | Phone | appinfluencershipping | 3h | ●Responded | 5/5 | — | — | Jul 29, 2025 | - |
| 70165658 | Order arrived damaged | Solved | Normal | Jeannie Ledner | — | Ignatius Cummerata | vip | 21h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |
| 42626722 | Wholesale order question | Solved | Normal | Jeannie Ledner | — |  Jacklyn Dare | Chat | — | 1d 1h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 90551795 | Insider tier issue | Solved | Normal | Jeannie Ledner | — |  Kip Schroeder IV | shipping | 2h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 65763448 | Missing items in shipment | Closed | Low | Jeannie Ledner | — | Katrina Johns | — | 3d | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 19, 2025 | |
| 47261746 | Gift card balance question | Pending | Normal | Jeannie Ledner | — | Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Jun 6, 2025 | - |
| 30744584 | Foundation match help | Solved | High | Jeannie Ledner | — | Dr. Mandy McLaughlin | Chat | gift-cardapp | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |
| 79352077 | App crashes at checkout | Closed | Normal | Jeannie Ledner | — |  Kaela Friesen | Chat | fragrance | 1d | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 3, 2025 |
| 20943556 | BOPIS pickup not ready | Pending | Normal | Jeannie Ledner | — |  Miss Amber Hintz Sr. | shade-matchapprefund | - | —Skipped | — | — | — | May 23, 2025 | - |