Deanna Cole DDS
nash77@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79909472 | Influencer code not working | Open | Normal | Deanna Cole DDS | — |  Oscar O'Hara | wholesalerefund | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 17621418 | Discount code not working | Solved | Low | Deanna Cole DDS | — |  Julie Hodkiewicz | bopis | 1d 11h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 51829372 | Cancel subscription / Auto-replenish | Closed | High | Deanna Cole DDS | — |  Leonard Waters-Howell | Chat | — | 7h | ○Sent, no reply | — | — | — | May 1, 2026 | May 6, 2026 |
| 15024397 | Gift card balance question | Closed | Normal | Deanna Cole DDS | — |  Dr. Mandy McLaughlin | — | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | Apr 29, 2026 | |
| 79371166 | Missing samples in order | Solved | Normal | Deanna Cole DDS | — |  Mr. Skyla Trantow | wholesaleshade-matchapp | 1d 9h | ●Responded | 4/5 | — | — | Apr 27, 2026 | - | |
| 99329986 | Missing samples in order | Solved | High | Deanna Cole DDS | — |  Miss Amber Hintz Sr. | shade-matchvip | 2h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 65666139 | Foundation match help | Closed | Normal | Deanna Cole DDS | — | Miss Amber Hintz Sr. | Phone | returns | 1d 16h | ⊘Not fired | — | — | — | Apr 5, 2026 | Apr 11, 2026 |
| 52966081 | BOPIS order cancelled at store | Solved | Normal | Deanna Cole DDS | — | Oscar O'Hara | — | 1d 5h | ⊘Not fired | — | — | — | Mar 31, 2026 | - | |
| 14545537 | Where is my order? | Closed | Normal | Deanna Cole DDS | — | Julie Hodkiewicz | gift-card | 6h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 27, 2026 | |
| 06302227 | Discount code not working | Solved | Normal | Deanna Cole DDS | — |  Mr. Lonie Hudson | vip | 4h | ●Responded | 5/5 | — | — | Mar 14, 2026 | - | |
| 41365220 | Restock alert for backorder | Closed | Normal | Deanna Cole DDS | — | Dr. Mandy McLaughlin | — | 8d 17h | ⊘Not fired | — | — | — | Mar 5, 2026 | Mar 19, 2026 | |
| 69835568 | Klarna / Afterpay split issue | Solved | Low | Deanna Cole DDS | — |  Ignatius Cummerata | — | 19h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - | |
| 16032281 | Price match request | Solved | High | Deanna Cole DDS | — | Mr. Skyla Trantow | viprefund | 1h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 84329309 | Klarna / Afterpay split issue | Solved | Normal | Deanna Cole DDS | — |  Tommy Kuvalis | shade-matchreturns | 6h | ●Responded | 2/5 | — | — | Feb 5, 2026 | - | |
| 49535777 | Return after 30-day window | Solved | High | Deanna Cole DDS | — |  Lily Raynor | Chat | samples | 22h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 46990519 | Store experience feedback | Solved | Normal | Deanna Cole DDS | — | Tommy Kuvalis | Social | — | 6h | ⊘Not fired | — | — | — | Jan 13, 2026 | - |
| 71779778 | Address change after shipping | Solved | Low | Deanna Cole DDS | — |  Amely Pacocha | Chat | shippingdamagedgift-card | 15h | ●Responded | 5/5 | — | — | Jan 6, 2026 | - |
| 45034176 | Restock alert for backorder | Solved | High | Deanna Cole DDS | — | Lily Raynor | Chat | fragrance | 9h | ●Responded | 3/5 | — | — | Jan 5, 2026 | - |
| 20421253 | Cancel subscription / Auto-replenish | Pending | Normal | Deanna Cole DDS | — | Ignatius Cummerata | Social | shipping | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 05403852 | Return after 30-day window | Solved | Low | Deanna Cole DDS | — | Miss Amber Hintz Sr. | Phone | shade-match | 2d 12h | ●Responded | 3/5 | — | — | Dec 26, 2025 | - |
| 68495601 | Foundation match help | Closed | Low | Deanna Cole DDS | — | Miss Amber Hintz Sr. | Phone | — | 5h | ⊘Not fired | — | — | — | Dec 25, 2025 | Dec 30, 2025 |
| 47925789 | Discount code not working | Solved | Normal | Deanna Cole DDS | — |  Kip Schroeder IV | Phone | — | 8h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 21315905 | Return after 30-day window | Pending | Low | Deanna Cole DDS | — |  Vilma Gusikowski | vip | - | —Skipped | — | — | — | Dec 10, 2025 | - | |
| 44920776 | Question about product ingredients | Solved | Normal | Deanna Cole DDS | — |  Mr. Eliza Gerhold IV | returnsfragrancewholesale | 5h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |
| 69666148 | Cancel order request | Solved | Normal | Deanna Cole DDS | — | Oscar O'Hara | influencerbopissamples | 18h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 53568127 | Shipping cost question | Closed | Normal | Deanna Cole DDS | — | Amely Pacocha | Social | appsamples | 3h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 3, 2025 |
| 97189443 | Question about product ingredients | Solved | High | Deanna Cole DDS | — |  Mr. Cade Senger | Chat | shade-matchreturnsvip | 1h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - |
| 20990130 | Order arrived damaged | Open | Low | Deanna Cole DDS | — |  Yazmin Jast | Chat | gift-cardvipapp | - | —Skipped | — | — | — | Nov 25, 2025 | - |
| 01269251 | Cancel subscription / Auto-replenish | Solved | Normal | Deanna Cole DDS | — | Mr. Skyla Trantow | Phone | appsamplesfragrance | 18h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 85467130 | Discount code not working | Solved | Urgent | Deanna Cole DDS | — | Tommy Kuvalis | — | 2d 13h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |
| 57657544 | Address change after shipping | Pending | High | Deanna Cole DDS | — | Ignatius Cummerata | loyaltysamplesrefund | - | —Skipped | — | — | — | Oct 8, 2025 | - | |
| 82924675 | Question about product ingredients | Closed | Normal | Deanna Cole DDS | — | Oscar O'Hara | — | 2d 14h | ●Responded | 4/5 | — | — | Sep 20, 2025 | Sep 24, 2025 | |
| 50243424 | Price match request | Closed | Urgent | Deanna Cole DDS | — | Julie Hodkiewicz | influencervipapp | 1h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 13, 2025 | |
| 13425079 | Missing samples in order | Solved | Normal | Deanna Cole DDS | — |  Kaela Friesen | appdamagedbopis | 2d 11h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 35234149 | Discount code not working | Closed | High | Deanna Cole DDS | — |  Eula McKenzie | Chat | bopisfragranceloyalty | 20h | ●Responded | 10/11 | — | — | Sep 4, 2025 | Sep 6, 2025 |
| 62389973 | Missing samples in order | Solved | Normal | Deanna Cole DDS | — | Vilma Gusikowski | fragranceinfluencersamples | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 82738108 | Allergic reaction concern | Solved | Normal | Deanna Cole DDS | — | Kaela Friesen | — | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 60596031 | Birthday gift not received | Closed | Low | Deanna Cole DDS | — |  Chaz Renner | Chat | shippingshade-match | 10d | ⊘Not fired | — | — | — | Jul 15, 2025 | Jul 28, 2025 |
| 28193115 | Allergic reaction concern | Closed | High | Deanna Cole DDS | — | Eula McKenzie | loyaltyfragranceapp | 1d 9h | ●Responded | 7/11 | — | — | Jul 12, 2025 | Jul 16, 2025 |