Clyde Berge
chester_stoltenberg38@gmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 08479704 | Missing items in shipment | Solved | Normal | — | Chat | bopis | 1d 16h | ○Sent, no reply | — | — | — | May 15, 2026 | - | ||
| 27491975 | Shipping cost question | Solved | Normal | — | gift-card | 6h | ⊘Not fired | — | — | — | May 8, 2026 | - | |||
| 20238736 | Cancel order request | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Apr 29, 2026 | - | ||
| 06053458 | Wrong shade sent | Closed | Normal | — | Chat | shipping | 1h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 28, 2026 | ||
| 48111769 | Wrong shade sent | Solved | Normal | — | Chat | returns | 5h | ●Responded | 7/11 | — | — | Apr 17, 2026 | - | ||
| 99699050 | Order arrived damaged | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | ||
| 21976626 | Foundation match help | Pending | Normal | — | — | - | —Skipped | — | — | — | Mar 28, 2026 | - | |||
| 42118897 | Missing samples in order | Solved | Normal | — | sampleswholesalegift-card | 6h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |||
| 16911407 | Allergic reaction concern | Solved | Normal | — | gift-card | 21h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |||
| 59179166 | Cancel order request | Solved | High | — | bopisfragranceshipping | 9h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |||
| 20035804 | Address change after shipping | Pending | High | — | refund | - | —Skipped | — | — | — | Feb 23, 2026 | - | |||
| 92396479 | Missing items in shipment | Solved | Low | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | ||
| 26360865 | Return after 30-day window | Pending | Normal | — | Social | influencervipgift-card | - | —Skipped | — | — | — | Feb 13, 2026 | - | ||
| 87194929 | Klarna / Afterpay split issue | Closed | High | — | returnsappdamaged | 3h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 14, 2026 | |||
| 12861338 | Shipping cost question | Closed | Normal | — | appdamaged | 3h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 | |||
| 92263287 | Wholesale order question | Solved | Normal | — | — | 4d 14h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |||
| 88201085 | Price match request | Closed | Normal | — | shade-matchshippingbopis | 2d 9h | ●Responded | 7/11 | — | — | Jan 17, 2026 | Jan 24, 2026 | |||
| 39735470 | Lost package follow-up | Solved | Low | — | loyaltygift-card | 1h | ●Responded | 4/5 | — | — | Dec 31, 2025 | - | |||
| 78693455 | Wholesale order question | Solved | Low | — | Chat | damagedfragrancewholesale | 1h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | ||
| 84393016 | Price match request | Closed | High | — | Chat | bopis | 7d 13h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 4, 2026 | ||
| 51633742 | Missing items in shipment | Solved | Normal | — | — | 19h | ●Responded | 5/5 | — | — | Dec 23, 2025 | - | |||
| 83697669 | Restock alert for backorder | Solved | High | — | Social | shade-matchgift-card | 22h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | ||
| 87755093 | Order arrived damaged | Closed | Low | — | Phone | — | 5h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 11, 2025 | ||
| 15994791 | Address change after shipping | Solved | Normal | — | Social | wholesale | 7d 1h | ⊘Not fired | — | — | — | Nov 15, 2025 | - | ||
| 13980652 | Cancel order request | Solved | High | — | Phone | returnsloyaltygift-card | 2d 7h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | ||
| 57666497 | Cancel order request | Solved | Normal | — | fragrance | 5h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |||
| 72387850 | Price match request | Solved | Normal | — | shippingwholesalesamples | 1h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |||
| 95201282 | Cancel order request | Solved | Normal | — | Chat | fragrancevipsamples | 4h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | ||
| 29123966 | Wholesale order question | Open | Normal | — | appfragrancegift-card | - | —Skipped | — | — | — | Sep 25, 2025 | - | |||
| 94783506 | Cancel order request | Solved | High | — | Chat | — | 6h | ●Responded | 4/5 | — | — | Sep 23, 2025 | - | ||
| 52281631 | Birthday gift not received | Open | Normal | — | returnsvip | - | —Skipped | — | — | — | Sep 22, 2025 | - | |||
| 31897295 | Missing items in shipment | Solved | Normal | — | — | 2d 5h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |||
| 67835801 | Wholesale order question | Pending | Low | — | Phone | samplesappreturns | - | —Skipped | — | — | — | Aug 25, 2025 | - | ||
| 01762246 | Wrong shade sent | Pending | Normal | — | returnsshipping | - | —Skipped | — | — | — | Aug 12, 2025 | - | |||
| 61736092 | Loyalty points not posting | Closed | Low | — | Chat | — | 2h | ●Responded | 10/11 | — | — | Aug 11, 2025 | Aug 16, 2025 | ||
| 77628943 | Refund not received | Pending | Low | — | Chat | bopis | - | —Skipped | — | — | — | Aug 4, 2025 | - | ||
| 07102246 | Pro discount enrollment | Closed | High | — | appfragrance | 4h | ●Responded | 5/5 | — | — | Aug 1, 2025 | Aug 6, 2025 | |||
| 77894902 | Order arrived damaged | Solved | Normal | — | fragrancegift-card | 4h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |||
| 87632448 | Discount code not working | Solved | Urgent | — | Chat | samplesvipreturns | 13h | ●Responded | 4/5 | — | — | Jul 12, 2025 | - | ||
| 13406447 | Price match request | Solved | Urgent | — | Social | fragranceloyaltyshipping | 5h | ⊘Not fired | — | — | — | Jul 4, 2025 | - | ||
| 85555638 | Refund not received | Solved | Normal | — | shade-match | 2d 6h | ○Sent, no reply | — | — | — | Jun 15, 2025 | - | |||
| 05700051 | Birthday gift not received | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | May 25, 2025 | - |