Immanuel Hayes
pinkie_schmidt@gmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36045597 | Discount code not working | Solved | Low | Immanuel Hayes | — |  Mr. Eliza Gerhold IV | loyaltygift-card | 6h | ○Sent, no reply | — | — | — | May 17, 2026 | - | |
| 12765863 | Store experience feedback | Solved | Normal | Immanuel Hayes | — |  Yazmin Jast | Social | damagedshade-match | 12h | ⊘Not fired | — | — | — | May 14, 2026 | - |
| 11133067 | Birthday gift not received | Closed | Normal | Immanuel Hayes | — |  Faith Hilll | Chat | shade-matchshipping | 22h | ⊘Not fired | — | — | — | May 14, 2026 | May 22, 2026 |
| 27767263 | Influencer code not working | Solved | Normal | Immanuel Hayes | — |  Dr. Mandy McLaughlin | Phone | — | 16h | ●Responded | 5/5 | — | — | May 13, 2026 | - |
| 38181719 | Store experience feedback | Solved | Urgent | Immanuel Hayes | — |  Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 80722645 | BOPIS pickup not ready | Solved | Low | Immanuel Hayes | — |  Jacklyn Dare | Chat | app | 5h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 69814386 | Influencer code not working | Closed | Low | Immanuel Hayes | — |  Vilma Gusikowski | Chat | — | 5h | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 4, 2026 |
| 29224665 | Loyalty points not posting | Solved | Normal | Immanuel Hayes | — | Faith Hilll | samples | 2h | ●Responded | 1/5 | — | — | Mar 23, 2026 | - | |
| 14479747 | Foundation match help | Solved | Low | Immanuel Hayes | — |  Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - | |
| 20418530 | Wrong shade sent | Closed | Normal | Immanuel Hayes | — |  Leonard Waters-Howell | shade-matchbopisgift-card | 1d 12h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 13, 2026 | |
| 05742936 | Where is my order? | Solved | Normal | Immanuel Hayes | — |  Oscar O'Hara | Chat | loyaltygift-cardbopis | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 43583103 | Cancel subscription / Auto-replenish | Solved | Normal | Immanuel Hayes | — |  Katrina Johns | Chat | influencerwholesale | 13h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 50778431 | Wrong shade sent | Solved | Normal | Immanuel Hayes | — |  Tommy Kuvalis | — | 5h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 34833424 | Insider tier issue | Pending | Normal | Immanuel Hayes | — | Leonard Waters-Howell | Chat | bopis | - | —Skipped | — | — | — | Dec 31, 2025 | - |
| 84614759 | Return after 30-day window | Closed | Normal | Immanuel Hayes | — | Oscar O'Hara | Chat | influencerloyaltyrefund | 1d | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 4, 2026 |
| 70081577 | Return after 30-day window | Closed | Normal | Immanuel Hayes | — |  Chaz Renner | Social | bopisdamagedwholesale | 1h | ⊘Not fired | — | — | — | Dec 18, 2025 | Dec 20, 2025 |
| 71137754 | Refund not received | Solved | Normal | Immanuel Hayes | — | Vilma Gusikowski | — | 1h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 11529049 | Refund not received | Closed | High | Immanuel Hayes | — | Yazmin Jast | Phone | shade-match | 7h | ●Responded | 5/5 | — | — | Nov 5, 2025 | Nov 12, 2025 |
| 97229964 | Klarna / Afterpay split issue | Closed | Normal | Immanuel Hayes | — |  Mr. Lonie Hudson | vipgift-card | 2d 6h | ●Responded | 3/5 | — | — | Nov 3, 2025 | Nov 11, 2025 | |
| 18349172 | Discount code not working | Closed | Normal | Immanuel Hayes | — | Mr. Eliza Gerhold IV | gift-card | 1h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 7, 2025 | |
| 79810936 | Where is my order? | Pending | Normal | Immanuel Hayes | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | Oct 29, 2025 | - | |
| 84040190 | Discount code not working | Pending | Low | Immanuel Hayes | — | Faith Hilll | Chat | appsamples | - | —Skipped | — | — | — | Oct 5, 2025 | - |
| 28318148 | App login problem | Solved | Normal | Immanuel Hayes | — |  Miss Amber Hintz Sr. | Chat | loyalty | 1d 17h | ●Responded | 3/5 | — | — | Sep 16, 2025 | - |
| 21169602 | Cancel subscription / Auto-replenish | Solved | High | Immanuel Hayes | — |  Lily Raynor | bopis | 16h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |
| 11220487 | Shipping cost question | Solved | Normal | Immanuel Hayes | — | Faith Hilll | Social | — | 14h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 26811654 | Shipping cost question | Solved | Normal | Immanuel Hayes | — | Vilma Gusikowski | Social | loyaltysamplesvip | 1h | ⊘Not fired | — | — | — | Sep 3, 2025 | - |
| 81389572 | Foundation match help | Solved | Normal | Immanuel Hayes | — |  Mr. Cade Senger | damaged | 1d 19h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |
| 34190152 | Allergic reaction concern | Solved | Normal | Immanuel Hayes | — | Chaz Renner | damagedreturnsshade-match | 2h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 82139700 | Missing samples in order | Solved | Normal | Immanuel Hayes | — | Julie Hodkiewicz | — | 8h | ●Responded | 5/5 | — | — | Aug 19, 2025 | - | |
| 49124167 | Klarna / Afterpay split issue | Solved | Normal | Immanuel Hayes | — | Dr. Mandy McLaughlin | Chat | wholesaleshipping | 14h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - |
| 90511782 | Loyalty points not posting | Closed | Low | Immanuel Hayes | — |  Garth Dooley | vip | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 10, 2025 | |
| 54627643 | Shipping cost question | Solved | Normal | Immanuel Hayes | — | Dr. Mandy McLaughlin | Chat | — | 4h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - |
| 80421570 | Pro discount enrollment | Solved | Normal | Immanuel Hayes | — | Katrina Johns | Phone | samples | 8h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - |
| 80224876 | Where is my order? | Solved | Normal | Immanuel Hayes | — | Chaz Renner | gift-card | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 81101233 | Discount code not working | Solved | Normal | Immanuel Hayes | — |  Ignatius Cummerata | Chat | shade-matchsamplesdamaged | 1d 13h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - |
| 61421304 | Foundation match help | Solved | Normal | Immanuel Hayes | — | Garth Dooley | damagedapp | 2h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 54570979 | Foundation match help | Closed | Normal | Immanuel Hayes | — | Mr. Eliza Gerhold IV | Chat | loyaltyrefundwholesale | 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 27, 2025 |
| 68846791 | Missing samples in order | Closed | Normal | Immanuel Hayes | — | Garth Dooley | shade-matchfragrancerefund | 2d 2h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 3, 2025 |