Carol Stamm
nathan.gleichner65@hotmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42092110 | Cancel subscription / Auto-replenish | Pending | Normal | Carol Stamm | — |  Miss Amber Hintz Sr. | fragrancereturns | - | —Skipped | — | — | — | May 11, 2026 | - | |
| 29866685 | App crashes at checkout | Open | High | Carol Stamm | — |  Garth Dooley | Chat | bopis | - | —Skipped | — | — | — | May 9, 2026 | - |
| 58766537 | BOPIS pickup not ready | Solved | High | Carol Stamm | — |  Kip Schroeder IV | Chat | gift-cardinfluencersamples | 5h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 74846293 | BOPIS order cancelled at store | Solved | Normal | Carol Stamm | — |  Leonard Waters-Howell | Chat | shippingsamplesvip | 16h | ⊘Not fired | — | — | — | Apr 27, 2026 | - |
| 51986758 | Influencer code not working | Solved | Normal | Carol Stamm | — |  Eula McKenzie | refundbopis | 4h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 70463811 | Item authenticity concern | Solved | Normal | Carol Stamm | — |  Dr. Mandy McLaughlin | refund | 18h | ⊘Not fired | — | — | — | Apr 7, 2026 | - | |
| 10803445 | Return after 30-day window | Closed | Normal | Carol Stamm | — |  Jacklyn Dare | returnsapp | 22h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 6, 2026 | |
| 64066178 | Foundation match help | Solved | Normal | Carol Stamm | — |  Mr. Cade Senger | — | 17h | ●Responded | 5/5 | — | — | Mar 9, 2026 | - | |
| 87839931 | Cancel order request | Solved | Normal | Carol Stamm | — |  Chaz Renner | app | 13h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 58274908 | Order arrived damaged | Pending | Normal | Carol Stamm | — | Eula McKenzie | refundloyalty | - | —Skipped | — | — | — | Feb 26, 2026 | - | |
| 46040972 | Refund not received | Pending | Low | Carol Stamm | — |  Faith Hilll | vipbopis | - | —Skipped | — | — | — | Feb 13, 2026 | - | |
| 21615823 | Address change after shipping | Solved | Normal | Carol Stamm | — |  Tommy Kuvalis | Chat | shippingdamaged | 14h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 79691250 | Where is my order? | Solved | Normal | Carol Stamm | — |  Lily Raynor | loyaltyvip | 6h | ●Responded | 7/11 | — | — | Feb 1, 2026 | - | |
| 43046827 | Restock alert for backorder | Solved | Normal | Carol Stamm | — | Eula McKenzie | appfragrancerefund | 2d 16h | ●Responded | 4/5 | — | — | Jan 28, 2026 | - | |
| 75254724 | Missing samples in order | Open | Low | Carol Stamm | — | Garth Dooley | fragrancedamaged | - | —Skipped | — | — | — | Jan 19, 2026 | - | |
| 92312766 | Store experience feedback | Closed | Low | Carol Stamm | — |  Kaela Friesen | samples | 3h | ⊘Not fired | — | — | — | Jan 9, 2026 | Jan 14, 2026 | |
| 86007594 | Address change after shipping | Solved | Low | Carol Stamm | — |  Mr. Lonie Hudson | Chat | vip | 4h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 61960754 | Order arrived damaged | Solved | Normal | Carol Stamm | — |  Oscar O'Hara | — | 5h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 12900559 | Order arrived damaged | Closed | Normal | Carol Stamm | — | Kaela Friesen | — | 8d 8h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Jan 2, 2026 | |
| 38427539 | Cancel order request | Closed | Normal | Carol Stamm | — |  Julie Hodkiewicz | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 18, 2025 |
| 25287881 | Wholesale order question | Pending | Normal | Carol Stamm | — |  Steve O'Conner | Chat | wholesaleshade-match | - | —Skipped | — | — | — | Nov 27, 2025 | - |
| 73215829 | Missing samples in order | Pending | Normal | Carol Stamm | — |  Ignatius Cummerata | Social | influencerapprefund | - | —Skipped | — | — | — | Nov 11, 2025 | - |
| 70795251 | App login problem | Solved | Normal | Carol Stamm | — |  Vilma Gusikowski | samples | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 20273108 | Order arrived damaged | Closed | Normal | Carol Stamm | — | Ignatius Cummerata | vipgift-card | 1h | ●Responded | 4/5 | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 85595282 | Cancel subscription / Auto-replenish | Solved | High | Carol Stamm | — | Mr. Lonie Hudson | Chat | — | 7h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - |
| 53142391 | Missing items in shipment | Solved | Normal | Carol Stamm | — | Faith Hilll | Chat | wholesalesamplesbopis | 4h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 10908090 | Cancel subscription / Auto-replenish | Pending | Normal | Carol Stamm | — | Lily Raynor | Chat | wholesaleinfluencer | - | —Skipped | — | — | — | Oct 8, 2025 | - |
| 74337961 | Restock alert for backorder | Closed | Low | Carol Stamm | — |  Mr. Eliza Gerhold IV | fragranceinfluencer | 18h | ●Responded | 4/5 | — | — | Oct 6, 2025 | Oct 13, 2025 | |
| 85355481 | Question about product ingredients | Closed | Normal | Carol Stamm | — | Mr. Lonie Hudson | bopisdamagedwholesale | 6d 9h | ●Responded | 3/5 | — | — | Sep 25, 2025 | Oct 2, 2025 | |
| 01466222 | Item authenticity concern | Solved | High | Carol Stamm | — | Miss Amber Hintz Sr. | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 17273446 | Address change after shipping | Pending | Normal | Carol Stamm | — |  Amely Pacocha | returns | - | —Skipped | — | — | — | Sep 20, 2025 | - | |
| 03874620 | Store experience feedback | Closed | Normal | Carol Stamm | — | Garth Dooley | Chat | shipping | 2d 16h | ●Responded | 4/5 | — | — | Sep 16, 2025 | Sep 25, 2025 |
| 81430621 | Allergic reaction concern | Closed | Normal | Carol Stamm | — | Tommy Kuvalis | Phone | loyaltybopissamples | 6h | ●Responded | 5/5 | — | — | Sep 14, 2025 | Sep 17, 2025 |
| 60962389 | Return after 30-day window | Solved | Normal | Carol Stamm | — | Kip Schroeder IV | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 05828292 | Cancel order request | Pending | Normal | Carol Stamm | — | Jacklyn Dare | Phone | influencerapp | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 70855951 | App crashes at checkout | Pending | Normal | Carol Stamm | — | Vilma Gusikowski | Phone | influencer | - | —Skipped | — | — | — | Aug 25, 2025 | - |
| 92467075 | Loyalty points not posting | Solved | Normal | Carol Stamm | — | Leonard Waters-Howell | shippingapp | 1h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 04014659 | Refund not received | Pending | Normal | Carol Stamm | — | Steve O'Conner | Chat | gift-card | - | —Skipped | — | — | — | Aug 13, 2025 | - |
| 07183944 | Birthday gift not received | Pending | Normal | Carol Stamm | — |  Katrina Johns | Chat | samplesgift-card | - | —Skipped | — | — | — | Aug 4, 2025 | - |
| 33280579 | Cancel subscription / Auto-replenish | Solved | High | Carol Stamm | — | Jacklyn Dare | Chat | shipping | 4h | ●Responded | 4/5 | — | — | Jul 26, 2025 | - |
| 00866244 | Insider tier issue | Closed | Low | Carol Stamm | — | Lily Raynor | vipbopis | 14h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 31, 2025 | |
| 81675238 | Restock alert for backorder | Solved | Normal | Carol Stamm | — | Mr. Cade Senger | damaged | 1d 17h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 53152755 | Store experience feedback | Solved | Normal | Carol Stamm | — | Vilma Gusikowski | Phone | appfragrance | 1d | ●Responded | 4/11 | — | — | Jul 9, 2025 | - |
| 55407262 | Gift card balance question | Closed | Normal | Carol Stamm | — | Eula McKenzie | gift-card | 2d 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 7, 2025 | |
| 45922220 | App crashes at checkout | Closed | Normal | Carol Stamm | — | Garth Dooley | fragrance | 6h | ●Responded | 4/5 | — | — | Jun 30, 2025 | Jul 3, 2025 | |
| 27303624 | Address change after shipping | Solved | Low | Carol Stamm | — | Tommy Kuvalis | fragranceinfluencershipping | 5d 8h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 42730819 | Where is my order? | Solved | Low | Carol Stamm | — | Dr. Mandy McLaughlin | — | 21h | ●Responded | 5/5 | — | — | Jun 3, 2025 | - |