Diane Corkery
vladimir_lubowitz32@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 16878835 | Lost package follow-up | Solved | Normal | — | vipdamagedrefund | 2d 5h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |||
| 05484734 | Question about product ingredients | Solved | Urgent | — | Phone | samples | 5h | ●Responded | 5/5 | — | — | May 16, 2026 | - | ||
| 13123573 | Lost package follow-up | Solved | Normal | — | wholesale | 1h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |||
| 18972437 | Insider tier issue | Closed | Normal | — | Social | bopis | 3h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 1, 2026 | ||
| 35426681 | Missing samples in order | Open | Urgent | — | Phone | shade-match | - | —Skipped | — | — | — | Apr 10, 2026 | - | ||
| 96349113 | Question about product ingredients | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Mar 27, 2026 | - | ||
| 61546858 | Missing samples in order | Closed | Normal | — | influencershade-matchapp | 20h | ⊘Not fired | — | — | — | Mar 15, 2026 | Mar 20, 2026 | |||
| 76867085 | Wrong shade sent | Solved | Normal | — | bopisreturnsfragrance | 2d 9h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |||
| 67750304 | Klarna / Afterpay split issue | Closed | Normal | — | samplesshippingwholesale | 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 22, 2026 | |||
| 50099506 | BOPIS order cancelled at store | Pending | Normal | — | returnsrefund | - | —Skipped | — | — | — | Feb 17, 2026 | - | |||
| 21072927 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | influencer | 3h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | ||
| 40387288 | Influencer code not working | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 27, 2026 | - | ||
| 75318392 | Order arrived damaged | Open | High | — | Chat | — | - | —Skipped | — | — | — | Jan 9, 2026 | - | ||
| 89533556 | App login problem | Solved | High | — | Chat | refundvip | 1h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | ||
| 68974031 | Return after 30-day window | Solved | Normal | — | Chat | — | 19h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | ||
| 81984540 | Allergic reaction concern | Solved | Normal | — | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | ||
| 91439636 | Cancel subscription / Auto-replenish | Solved | High | — | — | 9h | ●Responded | 10/11 | — | — | Dec 8, 2025 | - | |||
| 14284944 | Item authenticity concern | Solved | High | — | Social | samples | 1h | ⊘Not fired | — | — | — | Nov 22, 2025 | - | ||
| 28834627 | Lost package follow-up | Closed | Normal | — | Chat | shipping | 3h | ●Responded | 5/5 | — | — | Nov 18, 2025 | Nov 20, 2025 | ||
| 93699256 | App crashes at checkout | Solved | Normal | — | Chat | vip | 14h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | ||
| 65118238 | Lost package follow-up | Solved | Low | — | Chat | — | 6h | ●Responded | 4/5 | — | — | Oct 30, 2025 | - | ||
| 33403032 | Shipping cost question | Closed | Normal | — | Chat | fragranceloyaltysamples | 13h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 19, 2025 | ||
| 08162178 | Pro discount enrollment | Solved | Low | — | Chat | — | 2d 16h | ●Responded | 4/5 | — | — | Oct 12, 2025 | - | ||
| 51133364 | Where is my order? | Closed | High | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 13, 2025 | ||
| 27438091 | Where is my order? | Solved | Normal | — | returnsdamaged | 21h | ⊘Not fired | — | — | — | Oct 8, 2025 | - | |||
| 49206453 | Gift card balance question | Closed | Normal | — | Chat | — | 1d | ⊘Not fired | — | — | — | Sep 28, 2025 | Sep 30, 2025 | ||
| 05519596 | Missing samples in order | Closed | Normal | — | gift-card | 10h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 2, 2025 | |||
| 90283463 | Cancel order request | Closed | Normal | — | Chat | gift-cardreturnssamples | 2d 6h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 24, 2025 | ||
| 03468494 | Store experience feedback | Closed | Low | — | Chat | — | 18h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 7, 2025 | ||
| 63848443 | Insider tier issue | Closed | Normal | — | — | 16h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 28, 2025 | |||
| 50331455 | Address change after shipping | Solved | Normal | — | Phone | loyaltysamplesapp | 3d 22h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | ||
| 73013040 | Price match request | Open | Normal | — | — | - | —Skipped | — | — | — | Aug 8, 2025 | - | |||
| 55559690 | Missing samples in order | Solved | Normal | — | samplesinfluencer | 2d 10h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - | |||
| 18395779 | Pro discount enrollment | Closed | Normal | — | Chat | bopisdamaged | 7h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 7, 2025 | ||
| 53082592 | Missing samples in order | Solved | Low | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | ||
| 73587341 | Klarna / Afterpay split issue | Closed | Low | — | fragrancedamaged | 8d 23h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 31, 2025 | |||
| 65536483 | Cancel order request | Open | Normal | — | — | - | —Skipped | — | — | — | Jul 16, 2025 | - | |||
| 21680101 | Price match request | Closed | Urgent | — | Chat | — | 11h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 17, 2025 | ||
| 87414696 | Order arrived damaged | Solved | Normal | — | shippingdamagedgift-card | 3h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |||
| 27725528 | Wrong shade sent | Solved | Urgent | — | — | 7h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |||
| 66693015 | Foundation match help | Solved | Normal | — | Chat | viployalty | 2h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | ||
| 29385772 | Influencer code not working | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |||
| 77370032 | App crashes at checkout | Solved | Normal | — | loyaltywholesaleshade-match | 3h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |||
| 07996326 | Wholesale order question | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Jun 10, 2025 | - | ||
| 99675349 | Price match request | Solved | High | — | Chat | fragranceshade-matchshipping | 16h | ○Sent, no reply | — | — | — | May 31, 2025 | - | ||
| 12370952 | Pro discount enrollment | Solved | High | — | — | 13h | ●Responded | 5/5 | — | — | May 31, 2025 | - |