Laurie Pagac
dora_stiedemann@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59874327 | Missing items in shipment | Pending | High | Laurie Pagac | — |  Lily Raynor | Chat | gift-cardwholesaleapp | - | —Skipped | — | — | — | May 5, 2026 | - |
| 06419725 | App crashes at checkout | Open | Low | Laurie Pagac | — |  Dr. Mandy McLaughlin | Chat | influencerappgift-card | - | —Skipped | — | — | — | May 4, 2026 | - |
| 15484210 | Foundation match help | Solved | Low | Laurie Pagac | — | Dr. Mandy McLaughlin | Chat | influencerwholesale | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - |
| 78179858 | Cancel subscription / Auto-replenish | Solved | Normal | Laurie Pagac | — |  Eula McKenzie | shade-matchbopis | 1d | ●Responded | 5/5 | — | — | Apr 13, 2026 | - | |
| 75177646 | Restock alert for backorder | Closed | Normal | Laurie Pagac | — |  Oscar O'Hara | bopissamplesinfluencer | 1d 2h | ●Responded | 4/5 | — | — | Apr 10, 2026 | Apr 14, 2026 | |
| 40993980 | Foundation match help | Pending | Normal | Laurie Pagac | — |  Vilma Gusikowski | refund | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 60038739 | Discount code not working | Solved | Low | Laurie Pagac | — |  Miss Amber Hintz Sr. | Chat | — | 9h | ●Responded | 4/5 | — | — | Mar 12, 2026 | - |
| 48201653 | Missing samples in order | Solved | Normal | Laurie Pagac | — | Lily Raynor | influencersamplesreturns | 10h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - | |
| 03083396 | Refund not received | Solved | Normal | Laurie Pagac | — |  Mr. Eliza Gerhold IV | — | 6h | ●Responded | 2/5 | — | — | Feb 22, 2026 | - | |
| 22307291 | BOPIS order cancelled at store | Solved | High | Laurie Pagac | — |  Chaz Renner | viprefund | 16h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 36385739 | BOPIS pickup not ready | Solved | Urgent | Laurie Pagac | — |  Yazmin Jast | returnsdamaged | 1h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 99242524 | Loyalty points not posting | Pending | High | Laurie Pagac | — | Chaz Renner | wholesale | - | —Skipped | — | — | — | Feb 2, 2026 | - | |
| 57599507 | Where is my order? | Pending | Normal | Laurie Pagac | — | Yazmin Jast | — | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 34072533 | Price match request | Solved | Normal | Laurie Pagac | — | Oscar O'Hara | — | 5h | ●Responded | 4/5 | — | — | Jan 9, 2026 | - | |
| 86598481 | Birthday gift not received | Solved | Urgent | Laurie Pagac | — | Oscar O'Hara | — | 2d 12h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 35242478 | Foundation match help | Pending | Normal | Laurie Pagac | — | Oscar O'Hara | refunddamaged | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 37851362 | BOPIS pickup not ready | Solved | Normal | Laurie Pagac | — |  Garth Dooley | Chat | wholesalegift-card | 1d 20h | ●Responded | 4/5 | — | — | Dec 2, 2025 | - |
| 47622366 | Insider tier issue | Solved | Normal | Laurie Pagac | — | Miss Amber Hintz Sr. | — | 5h | ●Responded | 5/5 | — | — | Dec 1, 2025 | - | |
| 11899066 | App crashes at checkout | Pending | Normal | Laurie Pagac | — |  Tommy Kuvalis | shade-matchdamagedsamples | - | —Skipped | — | — | — | Nov 23, 2025 | - | |
| 09844381 | Pro discount enrollment | Open | Urgent | Laurie Pagac | — |  Faith Hilll | damagedsamples | - | —Skipped | — | — | — | Nov 12, 2025 | - | |
| 74959846 | Where is my order? | Closed | Normal | Laurie Pagac | — |  Ignatius Cummerata | Chat | — | 9d 19h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 14, 2025 |
| 89252997 | Loyalty points not posting | Solved | Normal | Laurie Pagac | — | Mr. Eliza Gerhold IV | Chat | shippinginfluencershade-match | 3h | ●Responded | 10/11 | — | — | Oct 28, 2025 | - |
| 45338516 | Lost package follow-up | Closed | Normal | Laurie Pagac | — |  Leonard Waters-Howell | gift-cardrefund | 5h | ●Responded | 3/5 | — | — | Oct 27, 2025 | Oct 28, 2025 | |
| 66192044 | Birthday gift not received | Solved | Urgent | Laurie Pagac | — |  Steve O'Conner | Chat | samplesshipping | 1d 2h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - |
| 64078399 | Missing items in shipment | Solved | Low | Laurie Pagac | — | Oscar O'Hara | — | 9h | ●Responded | 5/5 | — | — | Oct 13, 2025 | - | |
| 72510103 | Cancel subscription / Auto-replenish | Solved | High | Laurie Pagac | — | Leonard Waters-Howell | Chat | bopis | 6h | ●Responded | 4/11 | — | — | Oct 3, 2025 | - |
| 80646112 | Allergic reaction concern | Solved | Low | Laurie Pagac | — |  Mr. Lonie Hudson | bopisdamagedsamples | 8d 23h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 86830454 | Store experience feedback | Solved | Normal | Laurie Pagac | — | Eula McKenzie | — | 1d 18h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 65381955 | Foundation match help | Solved | Low | Laurie Pagac | — |  Darryl Jacobi | Social | samplesreturnsapp | 6h | ⊘Not fired | — | — | — | Aug 28, 2025 | - |
| 82158077 | Refund not received | Closed | Normal | Laurie Pagac | — | Steve O'Conner | shade-matchwholesale | 1h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Sep 1, 2025 | |
| 79602651 | Missing samples in order | Solved | Normal | Laurie Pagac | — |  Kip Schroeder IV | influencer | 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 65789753 | Question about product ingredients | Solved | Low | Laurie Pagac | — | Garth Dooley | loyaltydamaged | 19h | ⊘Not fired | — | — | — | Aug 7, 2025 | - | |
| 61266626 | BOPIS pickup not ready | Solved | Low | Laurie Pagac | — |  Kaela Friesen | influencerrefundshade-match | 10h | ⊘Not fired | — | — | — | Aug 1, 2025 | - | |
| 71473261 | BOPIS order cancelled at store | Solved | High | Laurie Pagac | — | Mr. Eliza Gerhold IV | Chat | — | 2h | ⊘Not fired | — | — | — | Jul 24, 2025 | - |
| 86341849 | Where is my order? | Closed | High | Laurie Pagac | — | Eula McKenzie | Chat | — | 1d 11h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 27368159 | Question about product ingredients | Solved | High | Laurie Pagac | — | Oscar O'Hara | bopis | 15h | ●Responded | 9/11 | — | — | Jul 9, 2025 | - | |
| 75698512 | Influencer code not working | Open | Normal | Laurie Pagac | — |  Mr. Cade Senger | apployalty | - | —Skipped | — | — | — | Jul 2, 2025 | - | |
| 13173891 | App crashes at checkout | Open | Normal | Laurie Pagac | — | Garth Dooley | samplesappfragrance | - | —Skipped | — | — | — | Jul 2, 2025 | - | |
| 41848402 | Question about product ingredients | Closed | Normal | Laurie Pagac | — | Kaela Friesen | loyaltybopis | 1d | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 30, 2025 | |
| 10249612 | App crashes at checkout | Solved | Low | Laurie Pagac | — | Kaela Friesen | Chat | gift-cardvipdamaged | 16h | ●Responded | 4/5 | — | — | Jun 4, 2025 | - |
| 41455950 | Loyalty points not posting | Solved | Normal | Laurie Pagac | — |  Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | May 27, 2025 | - |