Marion Hermiston
okey.barton15@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 80862153 | Cancel order request | Pending | Normal | Marion Hermiston | — |  Yazmin Jast | Phone | gift-cardappwholesale | - | —Skipped | — | — | — | May 21, 2026 | - |
| 99836893 | Insider tier issue | Closed | High | Marion Hermiston | — |  Faith Hilll | Social | bopisrefundfragrance | 4h | ⊘Not fired | — | — | — | May 14, 2026 | May 18, 2026 |
| 05306106 | Klarna / Afterpay split issue | Closed | Normal | Marion Hermiston | — |  Jacklyn Dare | shippingdamagedloyalty | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | May 13, 2026 | |
| 24192913 | Cancel order request | Solved | Normal | Marion Hermiston | — |  Lily Raynor | appgift-cardloyalty | 1h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 02246184 | Birthday gift not received | Solved | Normal | Marion Hermiston | — |  Kip Schroeder IV | bopis | 12h | ⊘Not fired | — | — | — | Apr 28, 2026 | - | |
| 33357354 | Order arrived damaged | Closed | Normal | Marion Hermiston | — |  Dr. Mandy McLaughlin | — | 10h | ○Sent, no reply | — | — | — | Apr 26, 2026 | Apr 28, 2026 | |
| 87281058 | Return after 30-day window | Closed | Urgent | Marion Hermiston | — | Faith Hilll | — | 12h | ●Responded | 5/5 | — | — | Apr 26, 2026 | May 1, 2026 | |
| 23604182 | Store experience feedback | Solved | High | Marion Hermiston | — |  Miss Amber Hintz Sr. | — | 2d 6h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - | |
| 19456896 | Question about product ingredients | Solved | Normal | Marion Hermiston | — |  Mr. Cade Senger | — | 1d 18h | ⊘Not fired | — | — | — | Apr 7, 2026 | - | |
| 37378116 | Wrong shade sent | Solved | Normal | Marion Hermiston | — |  Katrina Johns | loyalty | 6h | ●Responded | 5/5 | — | — | Mar 18, 2026 | - | |
| 28916243 | Missing samples in order | Closed | Normal | Marion Hermiston | — |  Mr. Skyla Trantow | Chat | gift-cardshade-match | 2d | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 21, 2026 |
| 15755008 | Klarna / Afterpay split issue | Solved | High | Marion Hermiston | — | Mr. Cade Senger | Chat | refund | 19h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - |
| 28916836 | BOPIS order cancelled at store | Solved | Normal | Marion Hermiston | — |  Leonard Waters-Howell | wholesaleappsamples | 3h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 37751629 | Missing samples in order | Solved | Low | Marion Hermiston | — |  Vilma Gusikowski | loyalty | 6h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - | |
| 69872454 | Restock alert for backorder | Pending | Normal | Marion Hermiston | — |  Steve O'Conner | loyaltyappdamaged | - | —Skipped | — | — | — | Jan 9, 2026 | - | |
| 92000705 | Discount code not working | Closed | Normal | Marion Hermiston | — | Katrina Johns | Social | samplesrefundvip | 19h | ⊘Not fired | — | — | — | Dec 25, 2025 | Dec 28, 2025 |
| 76477568 | Refund not received | Pending | High | Marion Hermiston | — |  Garth Dooley | vipshippingreturns | - | —Skipped | — | — | — | Dec 24, 2025 | - | |
| 77887652 | Gift card balance question | Solved | Low | Marion Hermiston | — | Faith Hilll | — | 8d 3h | ⊘Not fired | — | — | — | Dec 14, 2025 | - | |
| 46842492 | Allergic reaction concern | Closed | Normal | Marion Hermiston | — | Faith Hilll | Phone | samplesinfluencer | 6h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 17, 2025 |
| 70066771 | Order arrived damaged | Closed | Normal | Marion Hermiston | — |  Kaela Friesen | refund | 2d 15h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 14, 2025 | |
| 51611316 | Foundation match help | Open | Normal | Marion Hermiston | — |  Ignatius Cummerata | Chat | fragranceshipping | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 81017731 | Discount code not working | Open | Low | Marion Hermiston | — | Dr. Mandy McLaughlin | influencerfragrance | - | —Skipped | — | — | — | Nov 4, 2025 | - | |
| 99018411 | Address change after shipping | Solved | Normal | Marion Hermiston | — | Garth Dooley | Social | influencershippingfragrance | 1h | ⊘Not fired | — | — | — | Nov 1, 2025 | - |
| 15144440 | Pro discount enrollment | Closed | Normal | Marion Hermiston | — |  Tommy Kuvalis | shippinggift-card | 8h | ●Responded | 3/5 | — | — | Oct 24, 2025 | Oct 26, 2025 | |
| 94378782 | Birthday gift not received | Solved | Low | Marion Hermiston | — | Leonard Waters-Howell | — | 3h | ●Responded | 4/11 | — | — | Oct 23, 2025 | - | |
| 32798141 | BOPIS order cancelled at store | Solved | High | Marion Hermiston | — | Kip Schroeder IV | Chat | returnsshade-match | 2d 13h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 19935099 | Cancel subscription / Auto-replenish | Solved | Normal | Marion Hermiston | — | Miss Amber Hintz Sr. | refundwholesale | 9d 16h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | |
| 07608920 | Insider tier issue | Solved | High | Marion Hermiston | — | Dr. Mandy McLaughlin | Chat | bopisvip | 1h | ●Responded | 4/5 | — | — | Sep 22, 2025 | - |
| 72874113 | Pro discount enrollment | Solved | Normal | Marion Hermiston | — | Katrina Johns | bopisshade-match | 6h | ●Responded | 3/5 | — | — | Sep 19, 2025 | - | |
| 15865354 | Foundation match help | Solved | High | Marion Hermiston | — |  Mr. Eliza Gerhold IV | influencerbopisdamaged | 18h | ●Responded | 5/5 | — | — | Sep 12, 2025 | - | |
| 17109158 | Missing samples in order | Closed | Low | Marion Hermiston | — | Miss Amber Hintz Sr. | influencerwholesale | 3h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 9, 2025 | |
| 06151065 | Shipping cost question | Pending | Normal | Marion Hermiston | — |  Chaz Renner | Social | — | - | —Skipped | — | — | — | Jul 31, 2025 | - |
| 34131376 | Loyalty points not posting | Closed | High | Marion Hermiston | — |  Oscar O'Hara | damaged | 6h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 25, 2025 | |
| 62602923 | Cancel order request | Solved | Normal | Marion Hermiston | — | Yazmin Jast | Chat | bopisloyaltyinfluencer | 4h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - |
| 28598226 | Order arrived damaged | Closed | Low | Marion Hermiston | — | Mr. Skyla Trantow | appinfluencer | 2d 22h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 23, 2025 | |
| 38449649 | Return after 30-day window | Solved | Normal | Marion Hermiston | — | Mr. Cade Senger | Chat | refund | 5h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - |
| 77524429 | App crashes at checkout | Closed | High | Marion Hermiston | — | Yazmin Jast | Phone | wholesaleshippingbopis | 19h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 3, 2025 |
| 67723215 | Foundation match help | Closed | Low | Marion Hermiston | — | Ignatius Cummerata | Chat | wholesaleshipping | 18h | ●Responded | 5/5 | — | — | Jun 17, 2025 | Jun 25, 2025 |
| 52346718 | Shipping cost question | Solved | Low | Marion Hermiston | — | Lily Raynor | Chat | fragrancewholesalegift-card | 22h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |