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CustomersMr. Brendan Tillman

Mr. Brendan Tillman

vickie54@yahoo.com
Tickets49Responses15
Showing 1 - 49 of 49
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
42647834BOPIS order cancelled at storeSolvedHighMr. Brendan Tillman—Mr. Skyla TrantowEmail
samples
2d 5h○Sent, no reply———May 17, 2026-
69297565Insider tier issueSolvedNormalMr. Brendan Tillman—Katrina JohnsPhone
damagedvip
3h○Sent, no reply———May 2, 2026-
58657786Missing items in shipmentClosedNormalMr. Brendan Tillman—Mr. Eliza Gerhold IVSocial—4h⊘Not fired———Apr 24, 2026Apr 28, 2026
09135699Cancel order requestClosedLowMr. Brendan Tillman—Mr. Skyla TrantowChat
gift-cardshippingreturns
6h●Responded5/5——Apr 20, 2026Apr 26, 2026
04383532Loyalty points not postingClosedLowMr. Brendan Tillman—Garth DooleyChat
influencerdamagedfragrance
2h○Sent, no reply———Mar 26, 2026Mar 29, 2026
14387153Where is my order?SolvedNormalMr. Brendan Tillman—Dr. Mandy McLaughlinSocial
damaged
22h⊘Not fired———Feb 20, 2026-
92709015Klarna / Afterpay split issueClosedNormalMr. Brendan Tillman—Jacklyn DareEmail—2d 23h○Sent, no reply———Feb 16, 2026Feb 26, 2026
71422892Loyalty points not postingPendingHighMr. Brendan Tillman—Mr. Eliza Gerhold IVEmail—-—Skipped———Feb 10, 2026-
96167682Price match requestSolvedNormalMr. Brendan Tillman—Lily RaynorChat
refund
21h⊘Not fired———Feb 1, 2026-
17259165Foundation match helpClosedNormalMr. Brendan Tillman—Mr. Eliza Gerhold IVEmail
fragrance
1d●Responded5/5——Jan 31, 2026Feb 2, 2026
00461924Order arrived damagedOpenNormalMr. Brendan Tillman—Mr. Skyla TrantowPhone—-—Skipped———Jan 22, 2026-
99162720Cancel subscription / Auto-replenishSolvedLowMr. Brendan Tillman—Lily RaynorChat
apprefund
4h○Sent, no reply———Jan 13, 2026-
71765149Where is my order?SolvedHighMr. Brendan Tillman—Steve O'ConnerChat—1d 3h○Sent, no reply———Dec 31, 2025-
14086396App login problemPendingHighMr. Brendan Tillman—Garth DooleyChat—-—Skipped———Dec 24, 2025-
73985740Missing samples in orderClosedNormalMr. Brendan Tillman—Eula McKenzieChat—4h●Responded2/5——Dec 18, 2025Dec 23, 2025
63817363Wholesale order questionClosedNormalMr. Brendan Tillman—Dr. Mandy McLaughlinChat
bopisshippingdamaged
6h●Responded5/5——Dec 14, 2025Dec 20, 2025
59406703Restock alert for backorderSolvedNormalMr. Brendan Tillman—Oscar O'HaraChat
shade-matchloyalty
5h○Sent, no reply———Dec 4, 2025-
85307668Foundation match helpSolvedNormalMr. Brendan Tillman—Jacklyn DareChat
bopisfragrancereturns
22h●Responded5/5——Dec 3, 2025-
05820658Foundation match helpSolvedHighMr. Brendan Tillman—Mr. Eliza Gerhold IVSocial
loyaltyapp
22h⊘Not fired———Nov 25, 2025-
29895525Wrong shade sentPendingNormalMr. Brendan Tillman—Tommy KuvalisEmail—-—Skipped———Nov 23, 2025-
19526179App crashes at checkoutOpenLowMr. Brendan Tillman—Oscar O'HaraEmail
refund
-—Skipped———Nov 12, 2025-
22315780Gift card balance questionSolvedNormalMr. Brendan Tillman—Mr. Lonie HudsonEmail
samplesbopis
6h○Sent, no reply———Nov 10, 2025-
81956934Item authenticity concernSolvedNormalMr. Brendan Tillman—Mr. Lonie HudsonEmail
samplesbopisapp
20h●Responded5/5——Oct 21, 2025-
26693038Gift card balance questionOpenNormalMr. Brendan Tillman—Yazmin JastEmail
returnsshippingsamples
-—Skipped———Oct 21, 2025-
60208246Order arrived damagedSolvedLowMr. Brendan Tillman—Mr. Skyla TrantowEmail
wholesaleshade-matchapp
1h○Sent, no reply———Oct 16, 2025-
80689051Foundation match helpSolvedNormalMr. Brendan Tillman—Garth DooleyEmail
influencer
14h○Sent, no reply———Oct 16, 2025-
25989857Gift card balance questionSolvedNormalMr. Brendan Tillman—Katrina JohnsEmail
samplesgift-cardshade-match
6h●Responded5/5——Oct 14, 2025-
89568214Address change after shippingClosedNormalMr. Brendan Tillman—Mr. Lonie HudsonEmail
app
2h○Sent, no reply———Oct 2, 2025Oct 6, 2025
90631642Cancel subscription / Auto-replenishSolvedUrgentMr. Brendan Tillman—Amely PacochaPhone—1h●Responded4/5——Sep 30, 2025-
54235769Store experience feedbackSolvedNormalMr. Brendan Tillman—Chaz RennerEmail
appsamplesbopis
5h●Responded2/5——Sep 28, 2025-
45013601App crashes at checkoutClosedNormalMr. Brendan Tillman—Oscar O'HaraSocial
samples
6h⊘Not fired———Sep 16, 2025Sep 19, 2025
52482470Foundation match helpSolvedNormalMr. Brendan Tillman—Leonard Waters-HowellEmail
conversation-mockup
1d 23h○Sent, no reply—80Sep 13, 2025-
39896139Wholesale order questionClosedHighMr. Brendan Tillman—Ignatius CummerataChat—1d 18h○Sent, no reply———Sep 11, 2025Sep 14, 2025
59160405Discount code not workingClosedNormalMr. Brendan Tillman—Mr. Eliza Gerhold IVChat—4h●Responded4/5——Sep 11, 2025Sep 13, 2025
72498595Missing items in shipmentSolvedNormalMr. Brendan Tillman—Darryl JacobiEmail—2h○Sent, no reply———Sep 9, 2025-
73968789Where is my order?ClosedNormalMr. Brendan Tillman—Julie HodkiewiczChat
fragrancebopisapp
20h○Sent, no reply———Sep 4, 2025Sep 9, 2025
16124033Store experience feedbackSolvedNormalMr. Brendan Tillman—Vilma GusikowskiEmail
bopisshade-match
4h○Sent, no reply———Aug 25, 2025-
62020603Discount code not workingSolvedNormalMr. Brendan Tillman—Garth DooleyEmail
samples
1h○Sent, no reply———Aug 15, 2025-
53773871Restock alert for backorderSolvedNormalMr. Brendan Tillman—Kaela FriesenEmail
loyaltyshipping
2d●Responded4/5——Aug 2, 2025-
24482913Influencer code not workingSolvedNormalMr. Brendan Tillman—Eula McKenzieEmail
loyalty
13h●Responded2/5——Aug 1, 2025-
62413520Question about product ingredientsSolvedNormalMr. Brendan Tillman—Mr. Cade SengerEmail
refund
9d 23h●Responded1/5——Jul 24, 2025-
02457822Item authenticity concernSolvedNormalMr. Brendan Tillman—Katrina JohnsEmail
bopisgift-cardreturns
1d 2h⊘Not fired———Jul 23, 2025-
14427486Wrong shade sentSolvedNormalMr. Brendan Tillman—Ignatius CummerataEmail—3h○Sent, no reply———Jul 11, 2025-
14853601Discount code not workingSolvedHighMr. Brendan Tillman—Katrina JohnsEmail
shippingvipreturns
3h⊘Not fired———Jul 1, 2025-
08475426Question about product ingredientsSolvedHighMr. Brendan Tillman—Leonard Waters-HowellEmail
shade-match
14h●Responded5/5——Jun 29, 2025-
45752139Item authenticity concernSolvedHighMr. Brendan Tillman—Mr. Skyla TrantowSocial
refundwholesalegift-card
1d 1h⊘Not fired———Jun 27, 2025-
93759570Missing items in shipmentClosedNormalMr. Brendan Tillman—Dr. Mandy McLaughlinChat
appsamplesshipping
3d○Sent, no reply———Jun 14, 2025Jun 22, 2025
98810161Birthday gift not receivedSolvedNormalMr. Brendan Tillman—Miss Amber Hintz Sr.Email
app
3h○Sent, no reply———Jun 6, 2025-
63018280Cancel subscription / Auto-replenishSolvedLowMr. Brendan Tillman—Tommy KuvalisChat
bopisinfluencer
10h●Responded9/11——May 26, 2025-
Page 1 of 1

Properties

Customer
Name
Mr. Brendan Tillman
Email
vickie54@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
—
Lifetime spend
1,136
Last purchase
—
Skin tone
light-medium
Foundation shade
55W
Skin concerns
—
Allergies / restrictions
nickel-allergy
Favorite brands
Fenty Beauty
YTD spend
540
App installed
Yes
App last opened
May 22, 2026
Email subscribed
—
Marketing segment
lapsed
Last purchase amount
120
Total orders
10
Preferred category
fragrance
Tickets
Tickets
49
Last seen
May 17, 2026
Responses
Avg rating
4.20