Mrs. Geneva Orn
inez39@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48144092 | Return after 30-day window | Solved | Normal | Mrs. Geneva Orn | — |  Faith Hilll | returnsshipping | 2d 1h | ●Responded | 7/11 | — | — | May 12, 2026 | - | |
| 46198450 | Order arrived damaged | Solved | Low | Mrs. Geneva Orn | — |  Garth Dooley | Chat | wholesale | 8d 2h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - |
| 74630038 | Missing samples in order | Solved | Low | Mrs. Geneva Orn | — | Garth Dooley | loyaltydamagedsamples | 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 87938344 | Wrong shade sent | Closed | Normal | Mrs. Geneva Orn | — |  Katrina Johns | Chat | — | 5h | ●Responded | 5/5 | — | — | Apr 8, 2026 | Apr 12, 2026 |
| 93460014 | Item authenticity concern | Closed | High | Mrs. Geneva Orn | — |  Dr. Mandy McLaughlin | — | 22h | ●Responded | 5/5 | — | — | Apr 4, 2026 | Apr 6, 2026 | |
| 86367639 | Return after 30-day window | Solved | Normal | Mrs. Geneva Orn | — |  Kip Schroeder IV | Chat | shippingappinfluencer | 10h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 37159718 | Restock alert for backorder | Open | Normal | Mrs. Geneva Orn | — |  Mr. Lonie Hudson | damagedshade-match | - | —Skipped | — | — | — | Mar 9, 2026 | - | |
| 60697567 | App crashes at checkout | Solved | High | Mrs. Geneva Orn | — |  Lily Raynor | shade-matchwholesalevip | 5d 9h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 56706468 | Where is my order? | Solved | High | Mrs. Geneva Orn | — | Garth Dooley | app | 11h | ●Responded | 9/11 | — | — | Feb 27, 2026 | - | |
| 29642692 | Influencer code not working | Solved | Normal | Mrs. Geneva Orn | — |  Chaz Renner | shade-matchgift-cardinfluencer | 17h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 33904586 | Insider tier issue | Closed | Low | Mrs. Geneva Orn | — |  Mr. Eliza Gerhold IV | Social | vipreturnsfragrance | 6h | ⊘Not fired | — | — | — | Feb 22, 2026 | Mar 1, 2026 |
| 29408467 | Shipping cost question | Solved | Urgent | Mrs. Geneva Orn | — | Katrina Johns | Chat | fragrance | 1d 4h | ⊘Not fired | — | — | — | Feb 9, 2026 | - |
| 50787640 | Item authenticity concern | Closed | Normal | Mrs. Geneva Orn | — |  Darryl Jacobi | Chat | gift-cardshippingdamaged | 3h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 9, 2026 |
| 31883143 | Question about product ingredients | Solved | Normal | Mrs. Geneva Orn | — | Lily Raynor | Chat | appshade-match | 7d 1h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 22778736 | Influencer code not working | Solved | Normal | Mrs. Geneva Orn | — | Darryl Jacobi | samplesinfluencerwholesale | 5h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 60992512 | Insider tier issue | Closed | Low | Mrs. Geneva Orn | — |  Leonard Waters-Howell | Chat | refundwholesale | 6h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 8, 2026 |
| 54930553 | Where is my order? | Solved | Normal | Mrs. Geneva Orn | — |  Kaela Friesen | influencerdamagedgift-card | 2d 4h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 87290711 | Cancel subscription / Auto-replenish | Solved | Normal | Mrs. Geneva Orn | — | Dr. Mandy McLaughlin | Chat | wholesaleapp | 1d 18h | ●Responded | 3/5 | — | — | Dec 17, 2025 | - |
| 05776183 | Discount code not working | Closed | Normal | Mrs. Geneva Orn | — | Dr. Mandy McLaughlin | Chat | fragrance | 16h | ●Responded | 3/5 | — | — | Dec 15, 2025 | Dec 18, 2025 |
| 67516755 | Refund not received | Solved | Normal | Mrs. Geneva Orn | — | Katrina Johns | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 77517106 | Item authenticity concern | Closed | Low | Mrs. Geneva Orn | — | Mr. Eliza Gerhold IV | returnsrefund | 5h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 16, 2025 | |
| 81444409 | Foundation match help | Solved | High | Mrs. Geneva Orn | — |  Mr. Cade Senger | shade-matchvip | 3d 5h | ⊘Not fired | — | — | — | Nov 27, 2025 | - | |
| 35957648 | Restock alert for backorder | Pending | High | Mrs. Geneva Orn | — |  Vilma Gusikowski | fragranceapp | - | —Skipped | — | — | — | Nov 7, 2025 | - | |
| 27647203 | Order arrived damaged | Solved | Normal | Mrs. Geneva Orn | — |  Eula McKenzie | — | 23h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 02306008 | Store experience feedback | Solved | Low | Mrs. Geneva Orn | — | Faith Hilll | Social | damagedvipfragrance | 2d 6h | ⊘Not fired | — | — | — | Oct 21, 2025 | - |
| 85824882 | Return after 30-day window | Closed | Low | Mrs. Geneva Orn | — | Vilma Gusikowski | app | 4h | ●Responded | 5/5 | — | — | Oct 18, 2025 | Oct 25, 2025 | |
| 87581777 | Where is my order? | Pending | Normal | Mrs. Geneva Orn | — |  Steve O'Conner | gift-card | - | —Skipped | — | — | — | Oct 12, 2025 | - | |
| 81428276 | Restock alert for backorder | Solved | Low | Mrs. Geneva Orn | — |  Jacklyn Dare | Chat | vipdamagedgift-card | 2h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 26698141 | Return after 30-day window | Solved | Low | Mrs. Geneva Orn | — |  Julie Hodkiewicz | loyaltyappwholesale | 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 90303756 | Discount code not working | Solved | Normal | Mrs. Geneva Orn | — | Mr. Lonie Hudson | gift-card | 4h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 85485260 | Shipping cost question | Solved | Normal | Mrs. Geneva Orn | — | Chaz Renner | damaged | 1d | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 87155429 | BOPIS order cancelled at store | Closed | High | Mrs. Geneva Orn | — | Vilma Gusikowski | Chat | gift-cardreturns | 13h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 8, 2025 |
| 26953738 | Pro discount enrollment | Solved | Low | Mrs. Geneva Orn | — | Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 25093285 | Missing samples in order | Solved | Normal | Mrs. Geneva Orn | — | Jacklyn Dare | Chat | — | 2h | ●Responded | 7/11 | — | — | Aug 5, 2025 | - |
| 32730640 | Insider tier issue | Solved | Normal | Mrs. Geneva Orn | — |  Oscar O'Hara | Chat | returnsinfluencerloyalty | 6h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - |
| 51964280 | Refund not received | Solved | Low | Mrs. Geneva Orn | — | Kaela Friesen | — | 1d | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 11409080 | Price match request | Pending | Normal | Mrs. Geneva Orn | — | Oscar O'Hara | influencer | - | —Skipped | — | — | — | Jul 3, 2025 | - | |
| 93598330 | Loyalty points not posting | Closed | Normal | Mrs. Geneva Orn | — | Mr. Eliza Gerhold IV | Phone | returnsdamagedsamples | 6h | ⊘Not fired | — | — | — | Jul 1, 2025 | Jul 2, 2025 |
| 27563961 | Birthday gift not received | Solved | Normal | Mrs. Geneva Orn | — |  Miss Amber Hintz Sr. | — | 7h | ⊘Not fired | — | — | — | Jun 27, 2025 | - | |
| 69893352 | Wholesale order question | Closed | Low | Mrs. Geneva Orn | — | Dr. Mandy McLaughlin | Chat | app | 6h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jun 29, 2025 |
| 20001307 | Shipping cost question | Solved | Normal | Mrs. Geneva Orn | — | Katrina Johns | — | 4h | ●Responded | 5/5 | — | — | Jun 10, 2025 | - | |
| 62830082 | Wholesale order question | Solved | Normal | Mrs. Geneva Orn | — |  Tommy Kuvalis | Social | — | 2h | ⊘Not fired | — | — | — | May 24, 2025 | - |