Carlton Stoltenberg
mya45@gmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00659417 | App crashes at checkout | Solved | Urgent | Carlton Stoltenberg | — |  Mr. Eliza Gerhold IV | Chat | returnsappgift-card | 4h | ○Sent, no reply | — | — | — | May 11, 2026 | - |
| 56616651 | Cancel subscription / Auto-replenish | Solved | Low | Carlton Stoltenberg | — |  Kip Schroeder IV | returns | 8d 3h | ●Responded | 2/5 | — | — | May 8, 2026 | - | |
| 89593270 | Price match request | Solved | Low | Carlton Stoltenberg | — |  Leonard Waters-Howell | app | 3h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 55089136 | Address change after shipping | Solved | Urgent | Carlton Stoltenberg | — |  Jacklyn Dare | Chat | refund | 3h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 37987193 | Insider tier issue | Solved | Normal | Carlton Stoltenberg | — | Jacklyn Dare | Chat | gift-carddamagedwholesale | 18h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 41213185 | App login problem | Solved | Low | Carlton Stoltenberg | — |  Lily Raynor | — | 2h | ●Responded | 4/5 | — | — | Mar 26, 2026 | - | |
| 51527116 | Price match request | Solved | Normal | Carlton Stoltenberg | — | Lily Raynor | — | 1d 12h | ●Responded | 4/11 | — | — | Mar 17, 2026 | - | |
| 79538720 | BOPIS pickup not ready | Open | Normal | Carlton Stoltenberg | — |  Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 19091278 | Shipping cost question | Pending | Normal | Carlton Stoltenberg | — |  Garth Dooley | Chat | bopis | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 41741170 | Birthday gift not received | Pending | High | Carlton Stoltenberg | — | Garth Dooley | bopis | - | —Skipped | — | — | — | Mar 12, 2026 | - | |
| 11529545 | Discount code not working | Solved | High | Carlton Stoltenberg | — |  Kaela Friesen | Social | damaged | 3h | ⊘Not fired | — | — | — | Mar 10, 2026 | - |
| 68825766 | App login problem | Closed | High | Carlton Stoltenberg | — |  Oscar O'Hara | bopis | 3h | ●Responded | 1/11 | — | — | Mar 9, 2026 | Mar 16, 2026 | |
| 99978415 | Influencer code not working | Solved | Low | Carlton Stoltenberg | — |  Vilma Gusikowski | Chat | — | 5h | ●Responded | 3/5 | — | — | Feb 26, 2026 | - |
| 36336096 | Klarna / Afterpay split issue | Closed | Low | Carlton Stoltenberg | — |  Julie Hodkiewicz | — | 5h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 20, 2026 | |
| 52993522 | Wrong shade sent | Solved | Normal | Carlton Stoltenberg | — | Kaela Friesen | returns | 1h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 00469767 | Birthday gift not received | Solved | Low | Carlton Stoltenberg | — |  Chaz Renner | Chat | returnsgift-cardvip | 22h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 84721764 | Order arrived damaged | Solved | High | Carlton Stoltenberg | — |  Yazmin Jast | wholesalegift-cardshade-match | 4h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 95236826 | Influencer code not working | Solved | Normal | Carlton Stoltenberg | — |  Ignatius Cummerata | Chat | returnssamples | 5h | ●Responded | 10/11 | — | — | Jan 4, 2026 | - |
| 72315759 | Gift card balance question | Solved | High | Carlton Stoltenberg | — | Vilma Gusikowski | Social | shade-match | 11h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 54902163 | Missing items in shipment | Solved | High | Carlton Stoltenberg | — |  Katrina Johns | shade-match | 17h | ⊘Not fired | — | — | — | Dec 26, 2025 | - | |
| 58236808 | Cancel order request | Solved | Normal | Carlton Stoltenberg | — | Jacklyn Dare | vipsamplesapp | 3h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |
| 45078688 | Birthday gift not received | Solved | High | Carlton Stoltenberg | — | Vilma Gusikowski | Chat | app | 17h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 93742661 | BOPIS order cancelled at store | Solved | Low | Carlton Stoltenberg | — | Vilma Gusikowski | fragrance | 9h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 11778858 | Lost package follow-up | Pending | Low | Carlton Stoltenberg | — | Katrina Johns | gift-card | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 03247613 | BOPIS order cancelled at store | Pending | Urgent | Carlton Stoltenberg | — |  Darryl Jacobi | Phone | — | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 42579612 | Insider tier issue | Solved | Normal | Carlton Stoltenberg | — | Ignatius Cummerata | Chat | fragrancewholesale | 2d 9h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - |
| 38033870 | Address change after shipping | Closed | High | Carlton Stoltenberg | — | Katrina Johns | Chat | bopisshade-matchinfluencer | 4h | ●Responded | 5/5 | — | — | Nov 3, 2025 | Nov 9, 2025 |
| 91785639 | Order arrived damaged | Solved | Normal | Carlton Stoltenberg | — |  Mr. Cade Senger | Chat | shade-matchwholesale | 18h | ●Responded | 9/11 | — | — | Oct 31, 2025 | - |
| 92414122 | Return after 30-day window | Solved | Normal | Carlton Stoltenberg | — |  Dr. Mandy McLaughlin | Chat | returnsvip | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 45818933 | App login problem | Solved | Normal | Carlton Stoltenberg | — | Jacklyn Dare | damagedshade-matchsamples | 19h | ●Responded | 5/5 | — | — | Sep 29, 2025 | - | |
| 26806941 | Refund not received | Open | High | Carlton Stoltenberg | — |  Tommy Kuvalis | — | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 97263670 | Price match request | Pending | Normal | Carlton Stoltenberg | — | Julie Hodkiewicz | Phone | — | - | —Skipped | — | — | — | Aug 21, 2025 | - |
| 64826206 | Missing items in shipment | Closed | Normal | Carlton Stoltenberg | — |  Amely Pacocha | Chat | — | 2h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 23, 2025 |
| 13157869 | Discount code not working | Solved | Normal | Carlton Stoltenberg | — | Dr. Mandy McLaughlin | Phone | appshipping | 1h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - |
| 68699239 | Address change after shipping | Solved | Normal | Carlton Stoltenberg | — |  Eula McKenzie | — | 4h | ●Responded | 4/5 | — | — | Aug 11, 2025 | - | |
| 26441280 | Gift card balance question | Solved | Normal | Carlton Stoltenberg | — | Mr. Eliza Gerhold IV | — | 1h | ●Responded | 5/5 | — | — | Aug 9, 2025 | - | |
| 73661890 | BOPIS order cancelled at store | Solved | Low | Carlton Stoltenberg | — | Dr. Mandy McLaughlin | appdamaged | 18h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - | |
| 81927076 | Return after 30-day window | Pending | Normal | Carlton Stoltenberg | — | Eula McKenzie | bopisappwholesale | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 51841787 | Gift card balance question | Solved | Normal | Carlton Stoltenberg | — |  Faith Hilll | Chat | influencer | 3h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 49935468 | Store experience feedback | Solved | Normal | Carlton Stoltenberg | — | Mr. Cade Senger | Chat | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - |
| 21034868 | App crashes at checkout | Solved | Normal | Carlton Stoltenberg | — |  Mr. Skyla Trantow | Chat | vipappdamaged | 4h | ●Responded | 4/5 | — | — | Jun 20, 2025 | - |
| 92131848 | Loyalty points not posting | Pending | Low | Carlton Stoltenberg | — | Steve O'Conner | — | - | —Skipped | — | — | — | Jun 11, 2025 | - | |
| 32416690 | Store experience feedback | Closed | Normal | Carlton Stoltenberg | — | Dr. Mandy McLaughlin | loyaltyfragrance | 1h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 12, 2025 | |
| 20858662 | Pro discount enrollment | Pending | Normal | Carlton Stoltenberg | — | Mr. Cade Senger | influencershipping | - | —Skipped | — | — | — | May 30, 2025 | - | |
| 64801365 | Store experience feedback | Pending | Normal | Carlton Stoltenberg | — | Mr. Cade Senger | Chat | bopis | - | —Skipped | — | — | — | May 25, 2025 | - |