Elsie Bernier
gilberto_dicki25@hotmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 34606905 | Refund not received | Solved | Low | Elsie Bernier | — |  Ignatius Cummerata | Chat | damagedinfluencerrefund | 7h | ●Responded | 10/11 | — | — | May 21, 2026 | - |
| 39907842 | Wrong shade sent | Open | Low | Elsie Bernier | — |  Eula McKenzie | vip | - | —Skipped | — | — | — | May 21, 2026 | - | |
| 11836947 | Pro discount enrollment | Closed | Normal | Elsie Bernier | — |  Lily Raynor | wholesalesamples | 2d 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 25, 2026 | |
| 22890536 | Discount code not working | Pending | High | Elsie Bernier | — |  Mr. Lonie Hudson | shade-matchdamagedfragrance | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 39551188 | Cancel subscription / Auto-replenish | Solved | Normal | Elsie Bernier | — |  Dr. Mandy McLaughlin | Chat | shipping | 3d 6h | ⊘Not fired | — | — | — | May 18, 2026 | - |
| 90852223 | Order arrived damaged | Solved | High | Elsie Bernier | — |  Leonard Waters-Howell | — | 2d 3h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 14927344 | Address change after shipping | Solved | Normal | Elsie Bernier | — |  Mr. Cade Senger | loyaltyviprefund | 23h | ●Responded | 3/5 | — | — | Apr 29, 2026 | - | |
| 53576465 | Pro discount enrollment | Pending | Normal | Elsie Bernier | — | Dr. Mandy McLaughlin | Social | — | - | —Skipped | — | — | — | Apr 15, 2026 | - |
| 95637554 | Where is my order? | Solved | Normal | Elsie Bernier | — |  Garth Dooley | — | 12h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |
| 65758646 | Address change after shipping | Solved | Low | Elsie Bernier | — |  Miss Amber Hintz Sr. | — | 21h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 64028470 | BOPIS order cancelled at store | Solved | Normal | Elsie Bernier | — |  Kip Schroeder IV | shippingwholesaleinfluencer | 6h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 03767549 | Where is my order? | Solved | Normal | Elsie Bernier | — |  Darryl Jacobi | fragranceshade-match | 3h | ●Responded | 5/5 | — | — | Feb 13, 2026 | - | |
| 36290637 | App login problem | Pending | High | Elsie Bernier | — |  Julie Hodkiewicz | Chat | returns | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 57507549 | Where is my order? | Solved | Normal | Elsie Bernier | — |  Yazmin Jast | — | 1d 5h | ●Responded | 4/5 | — | — | Jan 5, 2026 | - | |
| 42663931 | Return after 30-day window | Solved | Low | Elsie Bernier | — | Mr. Lonie Hudson | bopisloyalty | 6h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 26395356 | Klarna / Afterpay split issue | Solved | High | Elsie Bernier | — | Eula McKenzie | — | 8h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 05930081 | Return after 30-day window | Closed | Low | Elsie Bernier | — |  Oscar O'Hara | Chat | loyaltywholesalereturns | 15h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 20, 2025 |
| 33050628 | Lost package follow-up | Solved | Urgent | Elsie Bernier | — |  Mr. Skyla Trantow | bopisgift-card | 20h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 00778202 | Item authenticity concern | Solved | Normal | Elsie Bernier | — | Julie Hodkiewicz | loyaltysamplesdamaged | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 16176745 | BOPIS order cancelled at store | Closed | High | Elsie Bernier | — |  Vilma Gusikowski | Chat | — | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 3, 2025 |
| 10439821 | Lost package follow-up | Solved | Normal | Elsie Bernier | — | Leonard Waters-Howell | Chat | shade-match | 6h | ⊘Not fired | — | — | — | Oct 21, 2025 | - |
| 77896030 | Cancel order request | Solved | Normal | Elsie Bernier | — | Garth Dooley | Chat | loyaltyreturns | 2d 14h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 78012185 | Influencer code not working | Open | Normal | Elsie Bernier | — | Darryl Jacobi | gift-cardvip | - | —Skipped | — | — | — | Sep 24, 2025 | - | |
| 68642576 | Foundation match help | Solved | Normal | Elsie Bernier | — | Yazmin Jast | influencer | 20h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 22797581 | Missing samples in order | Solved | Urgent | Elsie Bernier | — |  Chaz Renner | samplesappreturns | 2h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | |
| 49795847 | Address change after shipping | Closed | Normal | Elsie Bernier | — |  Kaela Friesen | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 17, 2025 |
| 58497696 | Question about product ingredients | Closed | Normal | Elsie Bernier | — | Mr. Cade Senger | Chat | loyaltywholesale | 1d 2h | ●Responded | 1/11 | — | — | Jul 23, 2025 | Jul 30, 2025 |
| 84708099 | Discount code not working | Solved | Normal | Elsie Bernier | — | Mr. Skyla Trantow | viployalty | 4d 20h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 97242330 | App login problem | Solved | Low | Elsie Bernier | — | Vilma Gusikowski | wholesalevipreturns | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 10899624 | Price match request | Closed | Normal | Elsie Bernier | — | Vilma Gusikowski | Phone | damaged | 2d | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 1, 2025 |
| 40201838 | Insider tier issue | Solved | Normal | Elsie Bernier | — |  Jacklyn Dare | wholesaledamaged | 6h | ○Sent, no reply | — | — | — | May 23, 2025 | - |