Alexie Hansen
dina.kemmer73@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43394788 | BOPIS order cancelled at store | Open | Normal | Alexie Hansen | — |  Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | May 14, 2026 | - |
| 67126296 | Allergic reaction concern | Solved | Normal | Alexie Hansen | — |  Julie Hodkiewicz | Social | gift-cardsamplesloyalty | 6h | ⊘Not fired | — | — | — | Apr 30, 2026 | - |
| 03628630 | BOPIS order cancelled at store | Solved | Low | Alexie Hansen | — |  Ignatius Cummerata | Chat | — | 1d 6h | ●Responded | 9/11 | — | — | Apr 28, 2026 | - |
| 27556922 | Pro discount enrollment | Solved | Normal | Alexie Hansen | — |  Eula McKenzie | damagedwholesale | 9h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 01936125 | Wrong shade sent | Solved | Low | Alexie Hansen | — |  Mr. Cade Senger | gift-card | 8d 16h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |
| 93701080 | Missing samples in order | Solved | Low | Alexie Hansen | — |  Garth Dooley | refundappgift-card | 12h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |
| 42025760 | Question about product ingredients | Closed | Normal | Alexie Hansen | — |  Darryl Jacobi | bopissamples | 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 8, 2026 | |
| 17291652 | Gift card balance question | Pending | Normal | Alexie Hansen | — | Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Feb 19, 2026 | - | |
| 66651650 | Foundation match help | Solved | High | Alexie Hansen | — |  Kaela Friesen | Chat | — | 15h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - |
| 40444199 | Order arrived damaged | Pending | Normal | Alexie Hansen | — |  Vilma Gusikowski | loyaltysamples | - | —Skipped | — | — | — | Feb 9, 2026 | - | |
| 82366880 | Influencer code not working | Closed | High | Alexie Hansen | — | Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 13, 2026 | |
| 42953849 | Item authenticity concern | Closed | Normal | Alexie Hansen | — | Vilma Gusikowski | Chat | samplesloyalty | 3h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 8, 2026 |
| 71474586 | Shipping cost question | Closed | Normal | Alexie Hansen | — |  Mr. Lonie Hudson | — | 1d 23h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 7, 2026 | |
| 20185401 | Restock alert for backorder | Solved | Normal | Alexie Hansen | — |  Faith Hilll | gift-card | 1h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 07950614 | Question about product ingredients | Closed | Normal | Alexie Hansen | — | Faith Hilll | — | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 23, 2026 | |
| 72197352 | BOPIS pickup not ready | Solved | Normal | Alexie Hansen | — |  Oscar O'Hara | Social | vip | 6h | ⊘Not fired | — | — | — | Jan 10, 2026 | - |
| 09578605 | Missing items in shipment | Solved | Normal | Alexie Hansen | — |  Dr. Mandy McLaughlin | bopisappgift-card | 3h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - | |
| 46077617 | Foundation match help | Solved | Normal | Alexie Hansen | — | Oscar O'Hara | Chat | — | 8d 21h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - |
| 33414500 | Restock alert for backorder | Solved | Normal | Alexie Hansen | — |  Mr. Eliza Gerhold IV | Chat | loyaltygift-cardbopis | 1d 21h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 89383453 | Cancel order request | Solved | Normal | Alexie Hansen | — |  Jacklyn Dare | influencerfragrance | 6h | ●Responded | 5/5 | — | — | Dec 3, 2025 | - | |
| 17948355 | Wholesale order question | Closed | Normal | Alexie Hansen | — |  Leonard Waters-Howell | Chat | — | 4h | ●Responded | 5/5 | — | — | Dec 3, 2025 | Dec 4, 2025 |
| 39245499 | Return after 30-day window | Open | Normal | Alexie Hansen | — |  Chaz Renner | gift-cardshade-matchrefund | - | —Skipped | — | — | — | Nov 27, 2025 | - | |
| 91887085 | Influencer code not working | Closed | Normal | Alexie Hansen | — | Garth Dooley | Chat | fragrance | 3h | ●Responded | 4/5 | — | — | Nov 27, 2025 | Dec 3, 2025 |
| 10326606 | Item authenticity concern | Closed | High | Alexie Hansen | — | Mr. Eliza Gerhold IV | Chat | shippingsamples | 1h | ●Responded | 4/5 | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 84800484 | Order arrived damaged | Solved | Low | Alexie Hansen | — |  Amely Pacocha | Chat | influencerappgift-card | 2d 17h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 68883928 | Influencer code not working | Solved | Low | Alexie Hansen | — |  Kip Schroeder IV | Chat | shipping | 6h | ⊘Not fired | — | — | — | Nov 9, 2025 | - |
| 53596577 | Wrong shade sent | Open | Normal | Alexie Hansen | — | Garth Dooley | Chat | — | - | —Skipped | — | — | — | Oct 31, 2025 | - |
| 96527992 | Insider tier issue | Solved | Normal | Alexie Hansen | — | Jacklyn Dare | shipping | 4h | ⊘Not fired | — | — | — | Oct 28, 2025 | - | |
| 72295534 | App login problem | Solved | Urgent | Alexie Hansen | — | Faith Hilll | Chat | vipshipping | 3h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - |
| 42908197 | Item authenticity concern | Solved | Normal | Alexie Hansen | — | Miss Amber Hintz Sr. | Chat | refundwholesale | 2h | ⊘Not fired | — | — | — | Sep 24, 2025 | - |
| 46277440 | App login problem | Solved | Normal | Alexie Hansen | — | Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |
| 16956608 | Insider tier issue | Closed | Normal | Alexie Hansen | — | Kaela Friesen | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 19, 2025 |
| 90302139 | Discount code not working | Closed | Normal | Alexie Hansen | — |  Tommy Kuvalis | shade-matchfragrance | 20h | ●Responded | 5/5 | — | — | Sep 8, 2025 | Sep 14, 2025 | |
| 84570700 | Pro discount enrollment | Pending | Low | Alexie Hansen | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Sep 8, 2025 | - | |
| 21235984 | Address change after shipping | Solved | Normal | Alexie Hansen | — | Leonard Waters-Howell | gift-cardbopis | 7h | ●Responded | 5/5 | — | — | Aug 26, 2025 | - | |
| 14688502 | Refund not received | Pending | Normal | Alexie Hansen | — | Tommy Kuvalis | shippingfragrance | - | —Skipped | — | — | — | Jul 7, 2025 | - | |
| 85293121 | Restock alert for backorder | Pending | Low | Alexie Hansen | — | Kip Schroeder IV | Phone | fragrancereturns | - | —Skipped | — | — | — | Jul 2, 2025 | - |
| 16525698 | Where is my order? | Solved | High | Alexie Hansen | — | Dr. Mandy McLaughlin | Chat | sampleswholesale | 19h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 09612920 | Store experience feedback | Solved | Normal | Alexie Hansen | — | Dr. Mandy McLaughlin | influencerwholesale | 6d 3h | ●Responded | 1/5 | — | — | Jun 24, 2025 | - | |
| 39152463 | Klarna / Afterpay split issue | Solved | Normal | Alexie Hansen | — |  Mr. Skyla Trantow | — | 5d | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 56912434 | Birthday gift not received | Closed | Low | Alexie Hansen | — | Darryl Jacobi | loyaltyshade-match | 6h | ●Responded | 4/5 | — | — | Jun 11, 2025 | Jun 16, 2025 | |
| 67789755 | Order arrived damaged | Solved | Normal | Alexie Hansen | — | Tommy Kuvalis | Phone | appfragrancewholesale | 4h | ●Responded | 3/5 | — | — | Jun 5, 2025 | - |
| 65147036 | Return after 30-day window | Solved | High | Alexie Hansen | — | Oscar O'Hara | appdamaged | 22h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |