Winifred Hirthe
felicia13@yahoo.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 22108156 | BOPIS pickup not ready | Solved | Normal | Winifred Hirthe | — |  Lily Raynor | Chat | viployaltyreturns | 2d 9h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 20415111 | Store experience feedback | Solved | Low | Winifred Hirthe | — |  Dr. Mandy McLaughlin | damagedbopis | 22h | ●Responded | 5/5 | — | — | May 14, 2026 | - | |
| 31491816 | Loyalty points not posting | Solved | Low | Winifred Hirthe | — |  Tommy Kuvalis | Chat | gift-cardshade-match | 2d 3h | ⊘Not fired | — | — | — | May 9, 2026 | - |
| 92793524 | BOPIS pickup not ready | Closed | Normal | Winifred Hirthe | — | Lily Raynor | influencerviprefund | 3d | ●Responded | 1/5 | — | — | May 3, 2026 | May 7, 2026 | |
| 31275691 | Cancel order request | Pending | Normal | Winifred Hirthe | — |  Ignatius Cummerata | Chat | damagedfragrance | - | —Skipped | — | — | — | Apr 30, 2026 | - |
| 43886336 | App crashes at checkout | Closed | Low | Winifred Hirthe | — |  Vilma Gusikowski | samplesbopis | 1h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 3, 2026 | |
| 16282751 | Wrong shade sent | Closed | Normal | Winifred Hirthe | — | Lily Raynor | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 29, 2026 |
| 90117924 | BOPIS pickup not ready | Open | Normal | Winifred Hirthe | — |  Mr. Eliza Gerhold IV | shippingvip | - | —Skipped | — | — | — | Apr 20, 2026 | - | |
| 47289785 | Influencer code not working | Solved | Normal | Winifred Hirthe | — | Tommy Kuvalis | influencershade-match | 4h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |
| 30332993 | BOPIS pickup not ready | Closed | Low | Winifred Hirthe | — |  Darryl Jacobi | samples | 2h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 23, 2026 | |
| 67076073 | Address change after shipping | Solved | Low | Winifred Hirthe | — |  Oscar O'Hara | — | 2d 22h | ●Responded | 4/5 | — | — | Apr 14, 2026 | - | |
| 30682273 | BOPIS order cancelled at store | Closed | Normal | Winifred Hirthe | — | Oscar O'Hara | gift-card | 2h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 8, 2026 | |
| 86674961 | Order arrived damaged | Closed | Low | Winifred Hirthe | — |  Amely Pacocha | Chat | shippingwholesale | 2h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 13, 2026 |
| 43434920 | Price match request | Closed | Normal | Winifred Hirthe | — |  Kaela Friesen | Chat | refundshipping | 5h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 23, 2026 |
| 96557378 | Birthday gift not received | Solved | Normal | Winifred Hirthe | — |  Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 31899302 | Address change after shipping | Solved | Low | Winifred Hirthe | — |  Kip Schroeder IV | — | 3h | ●Responded | 4/5 | — | — | Jan 22, 2026 | - | |
| 16709356 | Loyalty points not posting | Solved | Normal | Winifred Hirthe | — |  Eula McKenzie | — | 2h | ●Responded | 5/5 | — | — | Jan 16, 2026 | - | |
| 63232742 | Cancel subscription / Auto-replenish | Solved | Normal | Winifred Hirthe | — |  Leonard Waters-Howell | Chat | influencergift-card | 6h | ⊘Not fired | — | — | — | Jan 15, 2026 | - |
| 11404705 | Address change after shipping | Closed | Normal | Winifred Hirthe | — |  Yazmin Jast | returns | 2h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 2, 2026 | |
| 73746323 | Address change after shipping | Solved | High | Winifred Hirthe | — | Katrina Johns | Chat | refund | 8h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 23748477 | Influencer code not working | Open | High | Winifred Hirthe | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Nov 16, 2025 | - |
| 54966908 | Birthday gift not received | Solved | Urgent | Winifred Hirthe | — |  Mr. Lonie Hudson | vip | 5h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |
| 69765935 | Allergic reaction concern | Solved | Normal | Winifred Hirthe | — | Mr. Eliza Gerhold IV | damaged | 2h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |
| 13966636 | Store experience feedback | Solved | Urgent | Winifred Hirthe | — |  Garth Dooley | Social | — | 1h | ⊘Not fired | — | — | — | Oct 30, 2025 | - |
| 14019161 | BOPIS order cancelled at store | Solved | Low | Winifred Hirthe | — | Oscar O'Hara | — | 10h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |
| 86812829 | Foundation match help | Solved | High | Winifred Hirthe | — | Yazmin Jast | Chat | wholesaledamagedloyalty | 14h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - |
| 28376205 | Where is my order? | Pending | Normal | Winifred Hirthe | — | Mr. Eliza Gerhold IV | wholesaledamaged | - | —Skipped | — | — | — | Sep 13, 2025 | - | |
| 71784887 | Missing items in shipment | Pending | High | Winifred Hirthe | — |  Miss Amber Hintz Sr. | Chat | returnsrefundloyalty | - | —Skipped | — | — | — | Sep 12, 2025 | - |
| 23315826 | Wholesale order question | Closed | Normal | Winifred Hirthe | — | Lily Raynor | shippingrefunddamaged | 3h | ●Responded | 4/11 | — | — | Sep 3, 2025 | Sep 6, 2025 | |
| 88468528 | Loyalty points not posting | Closed | Low | Winifred Hirthe | — | Lily Raynor | loyaltyreturnsapp | 5h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 14, 2025 | |
| 62484347 | Klarna / Afterpay split issue | Solved | Normal | Winifred Hirthe | — | Eula McKenzie | loyaltyfragrancegift-card | 4h | ●Responded | 2/5 | — | — | Aug 6, 2025 | - | |
| 38222183 | Insider tier issue | Open | Normal | Winifred Hirthe | — | Vilma Gusikowski | Chat | fragrancedamaged | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 25060706 | BOPIS order cancelled at store | Solved | Normal | Winifred Hirthe | — | Katrina Johns | Chat | returnssampleswholesale | 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 36822900 | Cancel order request | Solved | Normal | Winifred Hirthe | — | Eula McKenzie | influencerreturns | 3h | ⊘Not fired | — | — | — | May 28, 2025 | - | |
| 65783520 | BOPIS order cancelled at store | Solved | Low | Winifred Hirthe | — | Katrina Johns | Chat | — | 4h | ●Responded | 5/5 | — | — | May 22, 2025 | - |