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CustomersFlorida Homenick

Florida Homenick

phoebe_treutel@yahoo.com
Tickets42Responses8
Showing 1 - 42 of 42
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
51987749Birthday gift not receivedSolvedNormalFlorida Homenick—Mr. Skyla TrantowChat
shade-matchgift-card
4h●Responded5/5——May 22, 2026-
33805303App crashes at checkoutSolvedNormalFlorida Homenick—Mr. Skyla TrantowEmail
influencerloyaltyreturns
12h○Sent, no reply———May 15, 2026-
13685556Order arrived damagedClosedNormalFlorida Homenick—Miss Amber Hintz Sr.Phone
app
2h○Sent, no reply———May 15, 2026May 19, 2026
63068838Birthday gift not receivedPendingHighFlorida Homenick—Julie HodkiewiczEmail
bopisshade-matchwholesale
-—Skipped———May 7, 2026-
34058516Birthday gift not receivedSolvedNormalFlorida Homenick—Lily RaynorEmail—1h⊘Not fired———Apr 17, 2026-
48321027Insider tier issueOpenNormalFlorida Homenick—Steve O'ConnerEmail
bopisrefund
-—Skipped———Apr 9, 2026-
38192770Address change after shippingOpenNormalFlorida Homenick—Miss Amber Hintz Sr.Phone
refundappfragrance
-—Skipped———Mar 26, 2026-
30176940Influencer code not workingSolvedLowFlorida Homenick—Jacklyn DarePhone
returnsvip
6h○Sent, no reply———Feb 26, 2026-
31769932Wrong shade sentSolvedNormalFlorida Homenick—Yazmin JastChat
refundgift-card
2h●Responded10/11——Jan 19, 2026-
75952768Price match requestPendingHighFlorida Homenick—Julie HodkiewiczEmail
fragrance
-—Skipped———Jan 3, 2026-
99353149Loyalty points not postingSolvedLowFlorida Homenick—Yazmin JastPhone
returnsfragrance
1d 20h●Responded9/11——Dec 25, 2025-
60183180Order arrived damagedSolvedNormalFlorida Homenick—Mr. Lonie HudsonSocial—4h⊘Not fired———Dec 18, 2025-
59692516Where is my order?SolvedUrgentFlorida Homenick—Mr. Cade SengerChat
shippingbopisloyalty
6h●Responded5/5——Nov 25, 2025-
58741167Gift card balance questionSolvedNormalFlorida Homenick—Miss Amber Hintz Sr.Email
samplesvipapp
6h⊘Not fired———Nov 19, 2025-
41771966Gift card balance questionSolvedNormalFlorida Homenick—Faith HilllEmail
samplesvip
23h○Sent, no reply———Nov 15, 2025-
69785493Refund not receivedOpenHighFlorida Homenick—Julie HodkiewiczChat
samples
-—Skipped———Nov 8, 2025-
35190389BOPIS pickup not readySolvedNormalFlorida Homenick—Eula McKenzieEmail
wholesale
2d 16h○Sent, no reply———Nov 5, 2025-
47805711Wrong shade sentClosedLowFlorida Homenick—Faith HilllChat
bopisapp
7d 21h○Sent, no reply———Nov 4, 2025Nov 19, 2025
54086217Cancel order requestSolvedLowFlorida Homenick—Mr. Skyla TrantowSocial
influencer
2h⊘Not fired———Oct 30, 2025-
96666783Store experience feedbackClosedNormalFlorida Homenick—Tommy KuvalisEmail
shippingwholesale
12h●Responded5/5——Oct 28, 2025Nov 5, 2025
04351315App crashes at checkoutPendingHighFlorida Homenick—Julie HodkiewiczEmail—-—Skipped———Oct 24, 2025-
11039067Refund not receivedPendingNormalFlorida Homenick—Yazmin JastChat—-—Skipped———Oct 16, 2025-
31733566Allergic reaction concernClosedLowFlorida Homenick—Chaz RennerChat
wholesalerefundgift-card
6h○Sent, no reply———Oct 14, 2025Oct 18, 2025
84332724Cancel order requestPendingHighFlorida Homenick—Kip Schroeder IVSocial
vip
-—Skipped———Oct 13, 2025-
26434559App login problemPendingHighFlorida Homenick—Mr. Cade SengerEmail—-—Skipped———Sep 29, 2025-
37663748Insider tier issueSolvedNormalFlorida Homenick—Mr. Skyla TrantowChat
gift-cardinfluencer
1d 21h●Responded3/5——Sep 29, 2025-
84747576Cancel order requestSolvedNormalFlorida Homenick—Leonard Waters-HowellEmail
gift-cardrefund
4h●Responded5/5——Sep 29, 2025-
44431929Cancel order requestClosedNormalFlorida Homenick—Mr. Cade SengerChat
loyalty
2h⊘Not fired———Sep 26, 2025Sep 30, 2025
95811297Where is my order?ClosedUrgentFlorida Homenick—Vilma GusikowskiChat—1h○Sent, no reply———Sep 25, 2025Oct 1, 2025
84779466Shipping cost questionSolvedNormalFlorida Homenick—Lily RaynorSocial—8h⊘Not fired———Sep 24, 2025-
17727930Insider tier issueSolvedLowFlorida Homenick—Kaela FriesenEmail
fragrancesamplesvip
1d 16h⊘Not fired———Sep 15, 2025-
61680962Insider tier issueSolvedNormalFlorida Homenick—Oscar O'HaraChat
bopissamplesapp
20h⊘Not fired———Sep 9, 2025-
85868082Missing samples in orderSolvedNormalFlorida Homenick—Steve O'ConnerEmail—11h○Sent, no reply———Sep 2, 2025-
47850847BOPIS pickup not readySolvedNormalFlorida Homenick—Mr. Cade SengerChat
appwholesale
4h●Responded5/5——Jul 23, 2025-
33616027Pro discount enrollmentPendingNormalFlorida Homenick—Ignatius CummerataEmail
shippingrefundwholesale
-—Skipped———Jul 16, 2025-
26466373Insider tier issueSolvedNormalFlorida Homenick—Miss Amber Hintz Sr.Phone—3h○Sent, no reply———Jul 11, 2025-
31456319Price match requestPendingNormalFlorida Homenick—Leonard Waters-HowellEmail
bopisinfluencer
-—Skipped———Jul 8, 2025-
29045207Influencer code not workingOpenNormalFlorida Homenick—Darryl JacobiPhone
shade-matchgift-cardinfluencer
-—Skipped———Jul 7, 2025-
67947121Store experience feedbackOpenNormalFlorida Homenick—Amely PacochaChat
damaged
-—Skipped———Jun 30, 2025-
95820635Pro discount enrollmentSolvedLowFlorida Homenick—Eula McKenzieEmail
shade-matchrefund
3d○Sent, no reply———Jun 22, 2025-
87802491Price match requestPendingNormalFlorida Homenick—Mr. Skyla TrantowEmail
shade-matchbopisinfluencer
-—Skipped———Jun 9, 2025-
83973218Order arrived damagedClosedNormalFlorida Homenick—Vilma GusikowskiSocial
vipshade-matchinfluencer
5h⊘Not fired———May 23, 2025May 24, 2025
Page 1 of 1

Properties

Customer
Name
Florida Homenick
Email
phoebe_treutel@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
12,422
Lifetime spend
12
Last purchase
May 6, 2026
Skin tone
fair
Foundation shade
23C
Skin concerns
fine-lines, sensitivity
Allergies / restrictions
—
Favorite brands
Drunk Elephant, Olaplex, Le Labo
YTD spend
2,297
App installed
Yes
App last opened
Apr 10, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
48
Total orders
7
Preferred category
makeup
Tickets
Tickets
42
Last seen
May 22, 2026
Responses
Avg rating
5.88