Akeem Bernier
virgie.stokes-carroll2@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92899980 | Missing items in shipment | Solved | Normal | Akeem Bernier | — |  Vilma Gusikowski | shippingwholesalefragrance | 23h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 16593658 | Insider tier issue | Solved | Normal | Akeem Bernier | — |  Amely Pacocha | wholesale | 4h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 59026913 | Where is my order? | Closed | Urgent | Akeem Bernier | — |  Mr. Skyla Trantow | — | 8h | ●Responded | 3/5 | — | — | May 8, 2026 | May 11, 2026 | |
| 65954186 | Influencer code not working | Pending | Normal | Akeem Bernier | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | May 8, 2026 | - |
| 78039643 | Loyalty points not posting | Solved | Normal | Akeem Bernier | — |  Garth Dooley | app | 4d 8h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 67898187 | Return after 30-day window | Solved | Normal | Akeem Bernier | — |  Mr. Lonie Hudson | Chat | fragrancereturnsgift-card | 5h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - |
| 03091485 | Where is my order? | Open | Normal | Akeem Bernier | — |  Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Mar 16, 2026 | - |
| 88703799 | Foundation match help | Solved | Normal | Akeem Bernier | — |  Tommy Kuvalis | Chat | wholesale | 2d 1h | ⊘Not fired | — | — | — | Mar 11, 2026 | - |
| 39587650 | Refund not received | Closed | Low | Akeem Bernier | — |  Katrina Johns | shipping | 18h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 5, 2026 | |
| 37325032 | Question about product ingredients | Solved | Normal | Akeem Bernier | — |  Leonard Waters-Howell | samplesapp | 5h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 65505723 | Question about product ingredients | Solved | Normal | Akeem Bernier | — |  Mr. Cade Senger | — | 2h | ●Responded | 4/5 | — | — | Jan 31, 2026 | - | |
| 81773482 | Wholesale order question | Pending | Normal | Akeem Bernier | — | Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Jan 22, 2026 | - |
| 49539058 | Missing items in shipment | Closed | Normal | Akeem Bernier | — | Jacklyn Dare | Chat | — | 5h | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 18, 2026 |
| 84359256 | Price match request | Solved | Low | Akeem Bernier | — | Jacklyn Dare | Chat | fragrancesampleswholesale | 2h | ⊘Not fired | — | — | — | Dec 31, 2025 | - |
| 36682114 | Pro discount enrollment | Solved | Low | Akeem Bernier | — |  Chaz Renner | Chat | refundloyaltygift-card | 1h | ●Responded | 5/5 | — | — | Dec 28, 2025 | - |
| 54782445 | Insider tier issue | Solved | Low | Akeem Bernier | — | Leonard Waters-Howell | Chat | — | 2d 11h | ●Responded | 9/11 | — | — | Nov 29, 2025 | - |
| 87035566 | Cancel subscription / Auto-replenish | Closed | Normal | Akeem Bernier | — | Tommy Kuvalis | Social | gift-cardapp | 21h | ⊘Not fired | — | — | — | Nov 27, 2025 | Dec 2, 2025 |
| 10238212 | Loyalty points not posting | Solved | Low | Akeem Bernier | — |  Dr. Mandy McLaughlin | damagedinfluencer | 1d 19h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 08129430 | Question about product ingredients | Closed | Normal | Akeem Bernier | — |  Kip Schroeder IV | — | 21h | ●Responded | 4/5 | — | — | Nov 15, 2025 | Nov 18, 2025 | |
| 90882033 | Klarna / Afterpay split issue | Open | Normal | Akeem Bernier | — |  Mr. Eliza Gerhold IV | loyaltyreturnssamples | - | —Skipped | — | — | — | Oct 26, 2025 | - | |
| 58366994 | App crashes at checkout | Solved | Normal | Akeem Bernier | — | Jacklyn Dare | Phone | appbopis | 2h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - |
| 12138809 | Lost package follow-up | Open | Urgent | Akeem Bernier | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 89485957 | Klarna / Afterpay split issue | Closed | Low | Akeem Bernier | — | Kip Schroeder IV | Phone | — | 3h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 21, 2025 |
| 49636108 | Allergic reaction concern | Solved | Low | Akeem Bernier | — |  Eula McKenzie | wholesalereturnsdamaged | 5h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 50976684 | Address change after shipping | Closed | Normal | Akeem Bernier | — |  Yazmin Jast | Chat | samples | 1d 11h | ●Responded | 3/5 | — | — | Aug 31, 2025 | Sep 5, 2025 |
| 41869401 | Klarna / Afterpay split issue | Closed | Normal | Akeem Bernier | — |  Ignatius Cummerata | Phone | influencerwholesale | 7h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 9, 2025 |
| 50700970 | Refund not received | Pending | Normal | Akeem Bernier | — | Eula McKenzie | Phone | shade-matchbopis | - | —Skipped | — | — | — | Aug 8, 2025 | - |
| 97768214 | Where is my order? | Solved | Normal | Akeem Bernier | — | Mr. Eliza Gerhold IV | Phone | wholesaleinfluencershipping | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 52458156 | Allergic reaction concern | Closed | Normal | Akeem Bernier | — | Vilma Gusikowski | Social | shipping | 2h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 17, 2025 |
| 86287084 | Price match request | Pending | Urgent | Akeem Bernier | — | Garth Dooley | Chat | shippinginfluencerreturns | - | —Skipped | — | — | — | Jul 14, 2025 | - |
| 54596599 | Cancel order request | Solved | Normal | Akeem Bernier | — |  Faith Hilll | — | 6h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |
| 93522116 | Restock alert for backorder | Pending | Urgent | Akeem Bernier | — | Chaz Renner | — | - | —Skipped | — | — | — | Jul 11, 2025 | - | |
| 70399416 | Order arrived damaged | Solved | High | Akeem Bernier | — |  Lily Raynor | Chat | refundvipbopis | 2h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - |
| 17144875 | Birthday gift not received | Solved | High | Akeem Bernier | — |  Steve O'Conner | loyaltydamaged | 1h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - | |
| 06394422 | Birthday gift not received | Closed | High | Akeem Bernier | — |  Oscar O'Hara | Chat | — | 7h | ●Responded | 5/5 | — | — | Jun 20, 2025 | Jun 22, 2025 |
| 92308315 | Wholesale order question | Solved | Low | Akeem Bernier | — | Mr. Eliza Gerhold IV | — | 2h | ●Responded | 4/5 | — | — | Jun 6, 2025 | - | |
| 75013573 | Question about product ingredients | Solved | Normal | Akeem Bernier | — |  Julie Hodkiewicz | damagedsamplesapp | 23h | ●Responded | 3/5 | — | — | Jun 2, 2025 | - | |
| 05746770 | App crashes at checkout | Pending | Normal | Akeem Bernier | — | Dr. Mandy McLaughlin | bopisrefund | - | —Skipped | — | — | — | May 30, 2025 | - |