Ashley O'Keefe
flavio5@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28188111 | Missing items in shipment | Solved | Normal | Ashley O'Keefe | — |  Mr. Cade Senger | Chat | — | 21h | ○Sent, no reply | — | — | — | May 16, 2026 | - |
| 46031266 | Wholesale order question | Closed | Low | Ashley O'Keefe | — |  Kaela Friesen | returns | 23h | ●Responded | 4/5 | — | — | May 15, 2026 | May 19, 2026 | |
| 23594792 | Pro discount enrollment | Solved | Low | Ashley O'Keefe | — |  Tommy Kuvalis | — | 5h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 33786617 | Order arrived damaged | Pending | High | Ashley O'Keefe | — |  Mr. Eliza Gerhold IV | Chat | returnsfragrancerefund | - | —Skipped | — | — | — | May 5, 2026 | - |
| 50847684 | Item authenticity concern | Open | Normal | Ashley O'Keefe | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | May 1, 2026 | - | |
| 09158973 | Store experience feedback | Solved | Normal | Ashley O'Keefe | — |  Ignatius Cummerata | — | 6h | ●Responded | 7/11 | — | — | May 1, 2026 | - | |
| 17559704 | Refund not received | Solved | Normal | Ashley O'Keefe | — | Ignatius Cummerata | Chat | fragrance | 6d 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 46302699 | Wrong shade sent | Solved | Normal | Ashley O'Keefe | — | Mr. Eliza Gerhold IV | returnsloyaltyfragrance | 9h | ⊘Not fired | — | — | — | Apr 3, 2026 | - | |
| 62141983 | Wholesale order question | Closed | Normal | Ashley O'Keefe | — |  Katrina Johns | damagedloyaltyreturns | 1h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 26, 2026 | |
| 63533899 | Pro discount enrollment | Solved | Low | Ashley O'Keefe | — |  Faith Hilll | wholesale | 5h | ●Responded | 3/5 | — | — | Mar 24, 2026 | - | |
| 54123597 | Cancel order request | Closed | Urgent | Ashley O'Keefe | — | Ignatius Cummerata | samplesbopiswholesale | 1d 8h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 26, 2026 | |
| 62903604 | Item authenticity concern | Solved | Normal | Ashley O'Keefe | — |  Amely Pacocha | bopis | 17h | ●Responded | 9/11 | — | — | Mar 5, 2026 | - | |
| 68938343 | BOPIS pickup not ready | Solved | Normal | Ashley O'Keefe | — | Katrina Johns | refundinfluencervip | 6h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 23095240 | BOPIS order cancelled at store | Solved | Normal | Ashley O'Keefe | — |  Darryl Jacobi | Chat | samplesshippingreturns | 5h | ●Responded | 2/5 | — | — | Jan 23, 2026 | - |
| 73450866 | Influencer code not working | Solved | Normal | Ashley O'Keefe | — | Ignatius Cummerata | Phone | fragrance | 4h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - |
| 78920399 | Lost package follow-up | Solved | Urgent | Ashley O'Keefe | — |  Oscar O'Hara | wholesale | 5h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 90745731 | Where is my order? | Pending | Normal | Ashley O'Keefe | — | Katrina Johns | samples | - | —Skipped | — | — | — | Dec 31, 2025 | - | |
| 77587785 | Refund not received | Solved | Low | Ashley O'Keefe | — |  Dr. Mandy McLaughlin | Chat | appwholesale | 13h | ●Responded | 7/11 | — | — | Dec 23, 2025 | - |
| 52777828 | Discount code not working | Closed | Normal | Ashley O'Keefe | — |  Vilma Gusikowski | wholesaleshippingfragrance | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 19, 2025 | |
| 06444455 | Klarna / Afterpay split issue | Closed | Normal | Ashley O'Keefe | — | Faith Hilll | bopisdamaged | 2h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 80688113 | Insider tier issue | Open | Normal | Ashley O'Keefe | — | Mr. Cade Senger | bopisdamagedsamples | - | —Skipped | — | — | — | Nov 25, 2025 | - | |
| 69053741 | Item authenticity concern | Solved | Normal | Ashley O'Keefe | — |  Yazmin Jast | Chat | loyaltybopisgift-card | 21h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 39099423 | Refund not received | Solved | Low | Ashley O'Keefe | — | Dr. Mandy McLaughlin | damaged | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 58794234 | Allergic reaction concern | Closed | High | Ashley O'Keefe | — |  Garth Dooley | Chat | loyaltysamples | 18h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 17, 2025 |
| 49430199 | Missing items in shipment | Closed | Normal | Ashley O'Keefe | — | Yazmin Jast | Chat | influencerfragrance | 2h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 15, 2025 |
| 61169442 | Price match request | Pending | Normal | Ashley O'Keefe | — | Kaela Friesen | samplesfragranceloyalty | - | —Skipped | — | — | — | Oct 28, 2025 | - | |
| 28839027 | Klarna / Afterpay split issue | Solved | Low | Ashley O'Keefe | — |  Leonard Waters-Howell | Phone | — | 5h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - |
| 26088253 | BOPIS pickup not ready | Closed | Normal | Ashley O'Keefe | — |  Lily Raynor | Chat | appfragrance | 7d 1h | ●Responded | 2/5 | — | — | Oct 13, 2025 | Oct 24, 2025 |
| 44195560 | Restock alert for backorder | Solved | High | Ashley O'Keefe | — |  Jacklyn Dare | shippinggift-cardsamples | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 66720147 | Wholesale order question | Closed | Low | Ashley O'Keefe | — | Oscar O'Hara | Chat | vipshippinginfluencer | 4h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 7, 2025 |
| 60752056 | Discount code not working | Open | Normal | Ashley O'Keefe | — |  Chaz Renner | Social | refundsamples | - | —Skipped | — | — | — | Sep 21, 2025 | - |
| 73323409 | Missing samples in order | Closed | Normal | Ashley O'Keefe | — |  Mr. Lonie Hudson | damagedvip | 23h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 26, 2025 | |
| 55526485 | Insider tier issue | Solved | Normal | Ashley O'Keefe | — | Yazmin Jast | Phone | app | 3h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - |
| 48325754 | Wrong shade sent | Solved | Normal | Ashley O'Keefe | — | Oscar O'Hara | bopis | 7h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 19651050 | Where is my order? | Solved | Normal | Ashley O'Keefe | — | Faith Hilll | Chat | refundgift-card | 2d 23h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |
| 83868417 | Influencer code not working | Solved | High | Ashley O'Keefe | — | Darryl Jacobi | damagedloyaltyvip | 6h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 87362042 | Klarna / Afterpay split issue | Closed | Normal | Ashley O'Keefe | — | Faith Hilll | returnsrefund | 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 14, 2025 | |
| 42242750 | Refund not received | Closed | Normal | Ashley O'Keefe | — | Chaz Renner | Phone | loyaltydamagedbopis | 1h | ●Responded | 10/11 | — | — | Jun 25, 2025 | Jun 28, 2025 |
| 95792115 | Refund not received | Solved | Normal | Ashley O'Keefe | — | Faith Hilll | samples | 1d | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 84495188 | Shipping cost question | Open | Low | Ashley O'Keefe | — | Lily Raynor | gift-card | - | —Skipped | — | — | — | Jun 10, 2025 | - | |
| 93109768 | Insider tier issue | Solved | Normal | Ashley O'Keefe | — | Amely Pacocha | damaged | 2h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |