Marilou Larson
brad_zieme@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94737160 | Wrong shade sent | Solved | Normal | Marilou Larson | — |  Katrina Johns | appinfluencer | 4h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 37536299 | Where is my order? | Closed | Low | Marilou Larson | — |  Mr. Eliza Gerhold IV | Chat | refundshade-matchinfluencer | 2h | ○Sent, no reply | — | — | — | May 6, 2026 | May 10, 2026 |
| 36557407 | Wrong shade sent | Solved | Normal | Marilou Larson | — |  Jacklyn Dare | fragrance | 4h | ●Responded | 9/11 | — | — | Apr 25, 2026 | - | |
| 80095078 | App crashes at checkout | Closed | Normal | Marilou Larson | — | Mr. Eliza Gerhold IV | — | 1h | ●Responded | 1/11 | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 69115048 | Price match request | Solved | Normal | Marilou Larson | — |  Garth Dooley | — | 6d 15h | ⊘Not fired | — | — | — | Apr 6, 2026 | - | |
| 14200357 | Wholesale order question | Pending | Normal | Marilou Larson | — |  Eula McKenzie | Chat | shade-match | - | —Skipped | — | — | — | Mar 11, 2026 | - |
| 79725366 | Wholesale order question | Solved | Normal | Marilou Larson | — |  Lily Raynor | apployalty | 3h | ●Responded | 2/5 | — | — | Mar 4, 2026 | - | |
| 76308803 | Cancel order request | Solved | Normal | Marilou Larson | — |  Darryl Jacobi | — | 5h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 98886161 | Cancel subscription / Auto-replenish | Closed | Low | Marilou Larson | — |  Kip Schroeder IV | loyalty | 18h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 15, 2026 | |
| 65000805 | Refund not received | Solved | Normal | Marilou Larson | — |  Kaela Friesen | vipreturnsfragrance | 8h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 01703643 | Insider tier issue | Open | Low | Marilou Larson | — |  Mr. Cade Senger | Chat | appdamagedfragrance | - | —Skipped | — | — | — | Jan 22, 2026 | - |
| 03347458 | Influencer code not working | Solved | Normal | Marilou Larson | — |  Leonard Waters-Howell | refund | 22h | ●Responded | 5/5 | — | — | Jan 20, 2026 | - | |
| 28237359 | Wrong shade sent | Pending | Normal | Marilou Larson | — |  Vilma Gusikowski | Chat | shippingvipdamaged | - | —Skipped | — | — | — | Jan 12, 2026 | - |
| 68882976 | Store experience feedback | Pending | Normal | Marilou Larson | — |  Steve O'Conner | shade-match | - | —Skipped | — | — | — | Jan 3, 2026 | - | |
| 81487071 | Where is my order? | Solved | Normal | Marilou Larson | — | Vilma Gusikowski | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 91856282 | Wrong shade sent | Solved | High | Marilou Larson | — | Kip Schroeder IV | influencer | 5h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - | |
| 57367516 | Cancel subscription / Auto-replenish | Solved | Urgent | Marilou Larson | — |  Chaz Renner | Chat | refund | 3d 19h | ⊘Not fired | — | — | — | Dec 3, 2025 | - |
| 15981504 | Store experience feedback | Solved | Low | Marilou Larson | — | Lily Raynor | — | 6h | ●Responded | 4/5 | — | — | Nov 14, 2025 | - | |
| 97715384 | App login problem | Solved | Low | Marilou Larson | — |  Mr. Lonie Hudson | shade-match | 1d 22h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 47463218 | Refund not received | Solved | Normal | Marilou Larson | — | Steve O'Conner | Chat | — | 9h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 30846179 | Restock alert for backorder | Closed | Normal | Marilou Larson | — | Leonard Waters-Howell | gift-cardshade-matchwholesale | 15h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 19, 2025 | |
| 21456087 | Loyalty points not posting | Pending | High | Marilou Larson | — | Steve O'Conner | bopisloyaltyfragrance | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 00707852 | BOPIS pickup not ready | Solved | Low | Marilou Larson | — |  Ignatius Cummerata | damaged | 5h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 54637459 | Question about product ingredients | Solved | Normal | Marilou Larson | — | Darryl Jacobi | Chat | — | 1d 6h | ●Responded | 9/11 | — | — | Oct 27, 2025 | - |
| 36521563 | Address change after shipping | Solved | High | Marilou Larson | — | Eula McKenzie | Phone | — | 2d | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 36309001 | Return after 30-day window | Solved | Normal | Marilou Larson | — | Darryl Jacobi | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - |
| 89497574 | Allergic reaction concern | Closed | Low | Marilou Larson | — | Mr. Lonie Hudson | — | 5h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 23, 2025 | |
| 78922558 | Allergic reaction concern | Closed | Urgent | Marilou Larson | — | Vilma Gusikowski | vip | 11h | ●Responded | 5/5 | — | — | Oct 17, 2025 | Oct 19, 2025 | |
| 26444482 | App crashes at checkout | Solved | Low | Marilou Larson | — | Kaela Friesen | Phone | loyalty | 6h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - |
| 29214209 | Address change after shipping | Solved | Low | Marilou Larson | — | Ignatius Cummerata | — | 21h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |
| 69953945 | Price match request | Solved | Normal | Marilou Larson | — |  Miss Amber Hintz Sr. | Chat | gift-cardshippinginfluencer | 1h | ●Responded | 5/5 | — | — | Sep 8, 2025 | - |
| 56047862 | Discount code not working | Solved | Normal | Marilou Larson | — |  Julie Hodkiewicz | Chat | damagedshade-matchvip | 20h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 35471172 | Where is my order? | Solved | Low | Marilou Larson | — | Steve O'Conner | — | 2h | ●Responded | 3/5 | — | — | Sep 5, 2025 | - | |
| 81297542 | Lost package follow-up | Solved | Low | Marilou Larson | — |  Tommy Kuvalis | vipshade-match | 3h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 81934937 | Cancel order request | Solved | High | Marilou Larson | — | Eula McKenzie | Chat | samplesfragrancereturns | 23h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - |
| 39561421 | Restock alert for backorder | Solved | Low | Marilou Larson | — | Steve O'Conner | Chat | shippingdamagedapp | 3h | ●Responded | 2/5 | — | — | Jul 23, 2025 | - |
| 99377040 | Cancel order request | Closed | Low | Marilou Larson | — | Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 27, 2025 | |
| 18018809 | Wholesale order question | Closed | Normal | Marilou Larson | — | Leonard Waters-Howell | influencershipping | 6h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 95757707 | Influencer code not working | Closed | Normal | Marilou Larson | — | Tommy Kuvalis | appinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 26, 2025 | |
| 46428632 | Birthday gift not received | Closed | Normal | Marilou Larson | — | Tommy Kuvalis | Chat | bopis | 14h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jul 4, 2025 |
| 90287959 | Cancel order request | Solved | Low | Marilou Larson | — | Kip Schroeder IV | damagedbopisloyalty | 15h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 99295030 | Insider tier issue | Solved | Normal | Marilou Larson | — | Kip Schroeder IV | Phone | gift-cardshippingreturns | 2h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |
| 70259002 | Address change after shipping | Solved | Normal | Marilou Larson | — | Kaela Friesen | gift-cardinfluencer | 1d 1h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 45183442 | Foundation match help | Open | Normal | Marilou Larson | — | Eula McKenzie | Chat | gift-card | - | —Skipped | — | — | — | Jun 22, 2025 | - |
| 72927442 | Klarna / Afterpay split issue | Solved | Urgent | Marilou Larson | — |  Yazmin Jast | — | 8h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 80623764 | Where is my order? | Solved | Low | Marilou Larson | — | Kip Schroeder IV | refund | 20h | ●Responded | 5/5 | — | — | Jun 10, 2025 | - | |
| 43231018 | Restock alert for backorder | Solved | Normal | Marilou Larson | — | Darryl Jacobi | returnsgift-cardfragrance | 2h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 59878808 | Shipping cost question | Solved | High | Marilou Larson | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | May 29, 2025 | - |