Ellie Gulgowski
mitchel_doyle@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 15319612 | Question about product ingredients | Solved | Normal | Ellie Gulgowski | — |  Amely Pacocha | Social | shade-matchappsamples | 2d 10h | ⊘Not fired | — | — | — | May 22, 2026 | - |
| 60700490 | Price match request | Solved | Normal | Ellie Gulgowski | — |  Katrina Johns | — | 17h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 41837056 | Store experience feedback | Solved | Normal | Ellie Gulgowski | — |  Kaela Friesen | Chat | samplesfragrance | 1h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - |
| 66744812 | Address change after shipping | Open | Normal | Ellie Gulgowski | — |  Oscar O'Hara | Social | fragrancedamagedrefund | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 65228564 | Lost package follow-up | Pending | Normal | Ellie Gulgowski | — |  Mr. Lonie Hudson | returns | - | —Skipped | — | — | — | Apr 3, 2026 | - | |
| 95574437 | Cancel subscription / Auto-replenish | Solved | Low | Ellie Gulgowski | — |  Dr. Mandy McLaughlin | Phone | — | 6h | ●Responded | 10/11 | — | — | Mar 27, 2026 | - |
| 94232620 | Wrong shade sent | Closed | Normal | Ellie Gulgowski | — |  Kip Schroeder IV | vip | 13h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 16, 2026 | |
| 68720333 | Store experience feedback | Solved | Normal | Ellie Gulgowski | — | Mr. Lonie Hudson | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 37611069 | Store experience feedback | Closed | Normal | Ellie Gulgowski | — |  Chaz Renner | vipshade-matchdamaged | 2h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Feb 28, 2026 | |
| 64918920 | Where is my order? | Solved | Normal | Ellie Gulgowski | — | Kip Schroeder IV | Phone | gift-card | 20h | ⊘Not fired | — | — | — | Feb 16, 2026 | - |
| 43594522 | App login problem | Pending | Normal | Ellie Gulgowski | — |  Faith Hilll | Chat | refund | - | —Skipped | — | — | — | Feb 7, 2026 | - |
| 29582498 | Missing items in shipment | Pending | Normal | Ellie Gulgowski | — |  Mr. Cade Senger | bopisfragrancereturns | - | —Skipped | — | — | — | Jan 21, 2026 | - | |
| 68243911 | Missing samples in order | Closed | Normal | Ellie Gulgowski | — |  Julie Hodkiewicz | Phone | damagedapp | 13h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 15, 2026 |
| 49367205 | Where is my order? | Pending | High | Ellie Gulgowski | — | Oscar O'Hara | gift-cardreturns | - | —Skipped | — | — | — | Jan 5, 2026 | - | |
| 91059643 | Price match request | Closed | Urgent | Ellie Gulgowski | — |  Mr. Eliza Gerhold IV | Chat | influencer | 3h | ⊘Not fired | — | — | — | Jan 5, 2026 | Jan 8, 2026 |
| 67885173 | Cancel order request | Pending | Low | Ellie Gulgowski | — |  Miss Amber Hintz Sr. | shipping | - | —Skipped | — | — | — | Dec 29, 2025 | - | |
| 86282671 | Missing samples in order | Solved | Normal | Ellie Gulgowski | — | Kip Schroeder IV | Chat | damaged | 1d 3h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 39523095 | Influencer code not working | Solved | Low | Ellie Gulgowski | — |  Garth Dooley | Chat | samplesgift-card | 3h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 75848268 | Store experience feedback | Solved | Low | Ellie Gulgowski | — |  Steve O'Conner | Chat | returnsshipping | 6h | ●Responded | 4/5 | — | — | Dec 18, 2025 | - |
| 09857474 | Birthday gift not received | Pending | Normal | Ellie Gulgowski | — |  Ignatius Cummerata | Phone | vip | - | —Skipped | — | — | — | Dec 16, 2025 | - |
| 66136384 | Question about product ingredients | Pending | Low | Ellie Gulgowski | — |  Eula McKenzie | — | - | —Skipped | — | — | — | Dec 2, 2025 | - | |
| 47976157 | Allergic reaction concern | Solved | High | Ellie Gulgowski | — | Steve O'Conner | Chat | — | 2d 4h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 32896450 | Item authenticity concern | Closed | Normal | Ellie Gulgowski | — | Eula McKenzie | samplesapp | 1h | ●Responded | 4/5 | — | — | Nov 8, 2025 | Nov 13, 2025 | |
| 43040955 | App crashes at checkout | Open | Low | Ellie Gulgowski | — | Kaela Friesen | — | - | —Skipped | — | — | — | Nov 7, 2025 | - | |
| 54879875 | Pro discount enrollment | Closed | Normal | Ellie Gulgowski | — | Faith Hilll | — | 5h | ●Responded | 5/5 | — | — | Oct 27, 2025 | Nov 1, 2025 | |
| 52944243 | Gift card balance question | Pending | Normal | Ellie Gulgowski | — | Mr. Cade Senger | — | - | —Skipped | — | — | — | Oct 20, 2025 | - | |
| 00578063 | Klarna / Afterpay split issue | Closed | Low | Ellie Gulgowski | — |  Jacklyn Dare | Chat | returnsvipshade-match | 3h | ⊘Not fired | — | — | — | Oct 18, 2025 | Oct 23, 2025 |
| 93506099 | Price match request | Solved | High | Ellie Gulgowski | — |  Vilma Gusikowski | vip | 19h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 75222121 | Influencer code not working | Solved | Normal | Ellie Gulgowski | — |  Darryl Jacobi | refundshippingwholesale | 6h | ⊘Not fired | — | — | — | Sep 25, 2025 | - | |
| 32113143 | Birthday gift not received | Solved | Urgent | Ellie Gulgowski | — |  Yazmin Jast | — | 5h | ●Responded | 7/11 | — | — | Sep 19, 2025 | - | |
| 90301116 | Order arrived damaged | Solved | Low | Ellie Gulgowski | — | Dr. Mandy McLaughlin | gift-card | 4h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 34854996 | Discount code not working | Solved | Normal | Ellie Gulgowski | — | Ignatius Cummerata | shade-matchsamplesfragrance | 16h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 39268060 | Item authenticity concern | Solved | Low | Ellie Gulgowski | — |  Tommy Kuvalis | wholesale | 2h | ○Sent, no reply | — | — | — | Aug 31, 2025 | - | |
| 96104185 | Shipping cost question | Solved | Low | Ellie Gulgowski | — | Amely Pacocha | returnsbopis | 7h | ●Responded | 10/11 | — | — | Aug 20, 2025 | - | |
| 36621680 | Lost package follow-up | Solved | Low | Ellie Gulgowski | — | Garth Dooley | refundsamplesinfluencer | 1d | ●Responded | 5/5 | — | — | Aug 9, 2025 | - | |
| 27710201 | Where is my order? | Pending | Urgent | Ellie Gulgowski | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Aug 4, 2025 | - |
| 61255917 | Return after 30-day window | Solved | High | Ellie Gulgowski | — | Tommy Kuvalis | — | 10h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 54082510 | Pro discount enrollment | Solved | Normal | Ellie Gulgowski | — | Yazmin Jast | wholesalereturnsfragrance | 2d 2h | ●Responded | 3/5 | — | — | Jul 25, 2025 | - | |
| 54941445 | Insider tier issue | Closed | High | Ellie Gulgowski | — | Kaela Friesen | Chat | gift-card | 9d 4h | ●Responded | 2/5 | — | — | Jul 23, 2025 | Aug 6, 2025 |
| 62412048 | Wholesale order question | Solved | Normal | Ellie Gulgowski | — | Ignatius Cummerata | Chat | returns | 2h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - |
| 49725894 | Where is my order? | Solved | Normal | Ellie Gulgowski | — | Julie Hodkiewicz | fragranceshade-match | 5h | ●Responded | 5/5 | — | — | Jun 21, 2025 | - | |
| 78917167 | App login problem | Solved | High | Ellie Gulgowski | — | Garth Dooley | Chat | influencer | 7h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |
| 19237690 | BOPIS order cancelled at store | Solved | Normal | Ellie Gulgowski | — | Garth Dooley | — | 7d 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |
| 11941590 | Insider tier issue | Solved | Normal | Ellie Gulgowski | — |  Leonard Waters-Howell | — | 2h | ○Sent, no reply | — | — | — | May 28, 2025 | - |