Ethan Steuber
shanelle.cartwright3@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65189311 | App crashes at checkout | Solved | Normal | Ethan Steuber | — |  Kip Schroeder IV | Chat | — | 8h | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 86587233 | Wholesale order question | Solved | Normal | Ethan Steuber | — |  Oscar O'Hara | Chat | samplesappgift-card | 2d 7h | ●Responded | 4/5 | — | — | Apr 29, 2026 | - |
| 91520106 | BOPIS pickup not ready | Closed | High | Ethan Steuber | — |  Katrina Johns | Phone | samplesbopisfragrance | 2h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 23, 2026 |
| 94485801 | Order arrived damaged | Closed | Normal | Ethan Steuber | — |  Ignatius Cummerata | samples | 4h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 14, 2026 | |
| 58693495 | Address change after shipping | Closed | High | Ethan Steuber | — |  Faith Hilll | appshippingdamaged | 12h | ●Responded | 4/5 | — | — | Mar 25, 2026 | Apr 2, 2026 | |
| 31767481 | Loyalty points not posting | Pending | High | Ethan Steuber | — |  Chaz Renner | returnsloyalty | - | —Skipped | — | — | — | Mar 10, 2026 | - | |
| 21591052 | Cancel order request | Closed | Normal | Ethan Steuber | — |  Lily Raynor | wholesale | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 14, 2026 | |
| 53877680 | Cancel order request | Solved | Normal | Ethan Steuber | — |  Dr. Mandy McLaughlin | Chat | fragrance | 9h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - |
| 17256342 | App crashes at checkout | Closed | Normal | Ethan Steuber | — |  Mr. Lonie Hudson | Chat | gift-cardbopisinfluencer | 6h | ●Responded | 5/5 | — | — | Feb 9, 2026 | Feb 14, 2026 |
| 65871562 | Store experience feedback | Solved | Low | Ethan Steuber | — | Dr. Mandy McLaughlin | Phone | shippinginfluencerrefund | 20h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 29095795 | Refund not received | Solved | Normal | Ethan Steuber | — |  Kaela Friesen | loyalty | 6d 13h | ●Responded | 3/5 | — | — | Feb 3, 2026 | - | |
| 06107782 | Birthday gift not received | Closed | Normal | Ethan Steuber | — |  Yazmin Jast | gift-card | 19h | ●Responded | 1/5 | — | — | Jan 30, 2026 | Feb 3, 2026 | |
| 69855674 | Loyalty points not posting | Solved | Low | Ethan Steuber | — |  Jacklyn Dare | — | 14h | ●Responded | 5/5 | — | — | Jan 9, 2026 | - | |
| 68838320 | Missing samples in order | Solved | Normal | Ethan Steuber | — | Oscar O'Hara | shipping | 6h | ⊘Not fired | — | — | — | Dec 19, 2025 | - | |
| 38384234 | Wrong shade sent | Solved | Normal | Ethan Steuber | — | Katrina Johns | — | 22h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 47463301 | Influencer code not working | Solved | Normal | Ethan Steuber | — |  Garth Dooley | bopis | 21h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 45048067 | Foundation match help | Closed | Normal | Ethan Steuber | — |  Leonard Waters-Howell | damagedsamples | 2d 9h | ●Responded | 1/5 | — | — | Dec 10, 2025 | Dec 18, 2025 | |
| 69307592 | Wrong shade sent | Solved | Urgent | Ethan Steuber | — | Ignatius Cummerata | Chat | — | 1d 23h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - |
| 63297659 | Shipping cost question | Closed | High | Ethan Steuber | — |  Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 5, 2025 | |
| 98015481 | Store experience feedback | Solved | Normal | Ethan Steuber | — | Kip Schroeder IV | vip | 1d 7h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 13330025 | Store experience feedback | Closed | Normal | Ethan Steuber | — |  Miss Amber Hintz Sr. | Chat | loyaltyinfluencersamples | 3h | ●Responded | 4/5 | — | — | Oct 30, 2025 | Nov 1, 2025 |
| 84465859 | Question about product ingredients | Solved | Urgent | Ethan Steuber | — |  Tommy Kuvalis | app | 1d 23h | ●Responded | 4/5 | — | — | Oct 16, 2025 | - | |
| 70178194 | Discount code not working | Closed | High | Ethan Steuber | — |  Darryl Jacobi | Chat | returns | 20h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 18, 2025 |
| 18750012 | Item authenticity concern | Solved | Normal | Ethan Steuber | — | Kip Schroeder IV | bopis | 11h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |
| 01013369 | Loyalty points not posting | Solved | Normal | Ethan Steuber | — |  Steve O'Conner | Social | shipping | 1d 8h | ⊘Not fired | — | — | — | Sep 10, 2025 | - |
| 78075382 | BOPIS pickup not ready | Solved | Low | Ethan Steuber | — |  Julie Hodkiewicz | Chat | gift-cardshippingvip | 1d 10h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 85190667 | Birthday gift not received | Closed | Normal | Ethan Steuber | — |  Amely Pacocha | refundshipping | 5h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |
| 36291877 | Klarna / Afterpay split issue | Solved | Low | Ethan Steuber | — | Dr. Mandy McLaughlin | Chat | loyaltygift-cardrefund | 22h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |
| 09629014 | Allergic reaction concern | Solved | High | Ethan Steuber | — | Faith Hilll | Chat | — | 4h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - |
| 57756600 | BOPIS order cancelled at store | Solved | Normal | Ethan Steuber | — | Lily Raynor | bopisviprefund | 2d 8h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 24557013 | Refund not received | Closed | Low | Ethan Steuber | — | Kaela Friesen | Chat | gift-cardshippingwholesale | 4h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 15, 2025 |
| 18334475 | Price match request | Solved | High | Ethan Steuber | — | Oscar O'Hara | shipping | 5h | ●Responded | 3/5 | — | — | Jul 7, 2025 | - | |
| 04850558 | Order arrived damaged | Closed | High | Ethan Steuber | — |  Vilma Gusikowski | — | 20h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 12, 2025 | |
| 56755884 | Store experience feedback | Solved | Low | Ethan Steuber | — | Jacklyn Dare | Chat | — | 4h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - |
| 22623472 | BOPIS order cancelled at store | Solved | Normal | Ethan Steuber | — | Ignatius Cummerata | Phone | — | 16h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - |
| 59120535 | Missing samples in order | Solved | High | Ethan Steuber | — | Yazmin Jast | Social | — | 17h | ⊘Not fired | — | — | — | Jun 22, 2025 | - |
| 07646095 | Where is my order? | Solved | Normal | Ethan Steuber | — | Ignatius Cummerata | Chat | loyaltydamagedsamples | 2h | ●Responded | 5/5 | — | — | Jun 21, 2025 | - |