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CustomersHailie Dooley

Hailie Dooley

raleigh22@yahoo.com
Tickets48Responses12
Showing 1 - 48 of 48
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Customer
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Assigned to
Channel
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Resolution
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Response
QA
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Created
Closed
29362357Store experience feedbackSolvedNormalHailie Dooley—Mr. Skyla TrantowEmail
shippingdamaged
7h○Sent, no reply———May 16, 2026-
49530870Wholesale order questionSolvedLowHailie Dooley—Yazmin JastChat
shade-matchvip
3h○Sent, no reply———Apr 29, 2026-
59654042Address change after shippingSolvedNormalHailie Dooley—Julie HodkiewiczPhone
damaged
3h○Sent, no reply———Apr 25, 2026-
78707076App login problemClosedNormalHailie Dooley—Kip Schroeder IVPhone
samplesloyaltyreturns
3h●Responded1/5——Apr 24, 2026May 1, 2026
44274879Birthday gift not receivedSolvedHighHailie Dooley—Mr. Lonie HudsonEmail
gift-card
21h●Responded5/5——Apr 21, 2026-
40652526Klarna / Afterpay split issueOpenNormalHailie Dooley—Julie HodkiewiczEmail
gift-cardshippingfragrance
-—Skipped———Mar 27, 2026-
55407670Pro discount enrollmentSolvedNormalHailie Dooley—Katrina JohnsEmail
shade-matchwholesalevip
22h○Sent, no reply———Feb 10, 2026-
52539253App crashes at checkoutSolvedLowHailie Dooley—Mr. Eliza Gerhold IVEmail
loyalty
6h○Sent, no reply———Jan 30, 2026-
79387619Restock alert for backorderSolvedNormalHailie Dooley—Chaz RennerEmail
influencer
2d 2h○Sent, no reply———Jan 28, 2026-
41427131Where is my order?PendingUrgentHailie Dooley—Miss Amber Hintz Sr.Email
influencer
-—Skipped———Jan 26, 2026-
23352885Restock alert for backorderSolvedNormalHailie Dooley—Vilma GusikowskiPhone
returnsrefund
3d 11h⊘Not fired———Jan 22, 2026-
07252390App login problemPendingHighHailie Dooley—Amely PacochaChat
fragrance
-—Skipped———Jan 16, 2026-
97082362Discount code not workingSolvedNormalHailie Dooley—Darryl JacobiSocial
shade-matchreturns
5h⊘Not fired———Jan 14, 2026-
76649828Shipping cost questionClosedNormalHailie Dooley—Lily RaynorPhone
samplesloyaltydamaged
19h○Sent, no reply———Jan 8, 2026Jan 12, 2026
98228310Birthday gift not receivedSolvedLowHailie Dooley—Kip Schroeder IVChat
shade-match
5h○Sent, no reply———Jan 5, 2026-
17871735Shipping cost questionSolvedHighHailie Dooley—Yazmin JastEmail—3d 13h○Sent, no reply———Dec 19, 2025-
67486412Missing samples in orderSolvedNormalHailie Dooley—Kaela FriesenChat
bopisshippingfragrance
4h●Responded5/5——Dec 18, 2025-
87440059Allergic reaction concernClosedNormalHailie Dooley—Kip Schroeder IVChat
shade-matchfragrance
3h⊘Not fired———Dec 17, 2025Dec 24, 2025
28911319App login problemClosedNormalHailie Dooley—Garth DooleyEmail—7d 15h○Sent, no reply———Dec 11, 2025Dec 24, 2025
36240544Loyalty points not postingSolvedHighHailie Dooley—Jacklyn DareChat—2h○Sent, no reply———Dec 8, 2025-
12567062Insider tier issueClosedLowHailie Dooley—Kaela FriesenEmail
influencerwholesalevip
7d 18h●Responded1/5——Nov 20, 2025Dec 1, 2025
30740819Address change after shippingClosedLowHailie Dooley—Mr. Skyla TrantowChat
wholesaleloyalty
6h○Sent, no reply———Nov 14, 2025Nov 17, 2025
21890651Shipping cost questionSolvedNormalHailie Dooley—Amely PacochaChat
bopisloyalty
1d 15h●Responded4/5——Nov 11, 2025-
35016159Price match requestClosedNormalHailie Dooley—Miss Amber Hintz Sr.Email—1d○Sent, no reply———Nov 1, 2025Nov 7, 2025
03283647Address change after shippingSolvedLowHailie Dooley—Eula McKenzieEmail
returnssamplesdamaged
4h○Sent, no reply———Oct 30, 2025-
04514561App login problemOpenHighHailie Dooley—Jacklyn DareEmail
shippingloyaltygift-card
-—Skipped———Oct 27, 2025-
26096539Gift card balance questionSolvedHighHailie Dooley—Darryl JacobiEmail—2h○Sent, no reply———Oct 21, 2025-
07596690Price match requestOpenLowHailie Dooley—Mr. Eliza Gerhold IVChat—-—Skipped———Oct 9, 2025-
70556265Missing items in shipmentSolvedLowHailie Dooley—Oscar O'HaraEmail—1h⊘Not fired———Oct 2, 2025-
98853568Price match requestSolvedLowHailie Dooley—Faith HilllChat
samples
16h○Sent, no reply———Sep 27, 2025-
56281951Shipping cost questionSolvedNormalHailie Dooley—Miss Amber Hintz Sr.Email
wholesalereturnsfragrance
3h○Sent, no reply———Sep 17, 2025-
90318377Klarna / Afterpay split issuePendingNormalHailie Dooley—Yazmin JastEmail
gift-cardreturns
-—Skipped———Sep 10, 2025-
04715877Restock alert for backorderClosedNormalHailie Dooley—Chaz RennerEmail—4h●Responded2/5——Sep 10, 2025Sep 17, 2025
50324659App login problemPendingLowHailie Dooley—Mr. Skyla TrantowEmail
shipping
-—Skipped———Aug 21, 2025-
18559986BOPIS pickup not readySolvedNormalHailie Dooley—Ignatius CummerataEmail
returns
3h○Sent, no reply———Aug 14, 2025-
23665406Address change after shippingOpenUrgentHailie Dooley—Jacklyn DareEmail
damaged
-—Skipped———Aug 13, 2025-
36233330Klarna / Afterpay split issueClosedNormalHailie Dooley—Mr. Cade SengerChat
gift-cardsamples
21h●Responded3/5——Jul 31, 2025Aug 2, 2025
14059049BOPIS order cancelled at storeSolvedHighHailie Dooley—Garth DooleyEmail
shade-match
17h○Sent, no reply———Jul 9, 2025-
50101466Where is my order?SolvedNormalHailie Dooley—Lily RaynorEmail
shipping
7h●Responded4/5——Jul 1, 2025-
92497209BOPIS pickup not readySolvedHighHailie Dooley—Chaz RennerEmail
loyaltyfragrancevip
6h○Sent, no reply———Jun 27, 2025-
04657644Discount code not workingSolvedNormalHailie Dooley—Garth DooleyEmail
samples
1h●Responded4/5——Jun 25, 2025-
01314650Discount code not workingSolvedNormalHailie Dooley—Mr. Cade SengerEmail—3d 21h●Responded3/5——Jun 21, 2025-
73739790Foundation match helpSolvedNormalHailie Dooley—Julie HodkiewiczEmail—20h●Responded5/5——Jun 8, 2025-
13580254Allergic reaction concernSolvedNormalHailie Dooley—Darryl JacobiChat
damagedreturnsloyalty
1d 16h⊘Not fired———Jun 5, 2025-
15249034Pro discount enrollmentSolvedLowHailie Dooley—Steve O'ConnerEmail
returnsshippingshade-match
19h●Responded4/5——Jun 3, 2025-
76161912Address change after shippingSolvedNormalHailie Dooley—Darryl JacobiEmail
shippingrefundloyalty
10h○Sent, no reply———Jun 2, 2025-
57793546Gift card balance questionSolvedLowHailie Dooley—Mr. Eliza Gerhold IVEmail
returns
14h○Sent, no reply———May 28, 2025-
83022671Address change after shippingSolvedNormalHailie Dooley—Julie HodkiewiczChat
gift-cardinfluencer
1h○Sent, no reply———May 28, 2025-
Page 1 of 1

Properties

Customer
Name
Hailie Dooley
Email
raleigh22@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
dry
Loyalty points
7,416
Lifetime spend
580
Last purchase
Apr 21, 2026
Skin tone
—
Foundation shade
—
Skin concerns
anti-aging, redness
Allergies / restrictions
nickel-allergy
Favorite brands
Chanel, Olaplex, Charlotte Tilbury, Living Proof
YTD spend
3,270
App installed
No
App last opened
—
Email subscribed
Yes
Marketing segment
—
Last purchase amount
195
Total orders
7
Preferred category
haircare
Tickets
Tickets
48
Last seen
May 16, 2026
Responses
Avg rating
3.42