Hailie Dooley
raleigh22@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29362357 | Store experience feedback | Solved | Normal | — | shippingdamaged | 7h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |||
| 49530870 | Wholesale order question | Solved | Low | — | Chat | shade-matchvip | 3h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | ||
| 59654042 | Address change after shipping | Solved | Normal | — | Phone | damaged | 3h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | ||
| 78707076 | App login problem | Closed | Normal | — | Phone | samplesloyaltyreturns | 3h | ●Responded | 1/5 | — | — | Apr 24, 2026 | May 1, 2026 | ||
| 44274879 | Birthday gift not received | Solved | High | — | gift-card | 21h | ●Responded | 5/5 | — | — | Apr 21, 2026 | - | |||
| 40652526 | Klarna / Afterpay split issue | Open | Normal | — | gift-cardshippingfragrance | - | —Skipped | — | — | — | Mar 27, 2026 | - | |||
| 55407670 | Pro discount enrollment | Solved | Normal | — | shade-matchwholesalevip | 22h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |||
| 52539253 | App crashes at checkout | Solved | Low | — | loyalty | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 79387619 | Restock alert for backorder | Solved | Normal | — | influencer | 2d 2h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |||
| 41427131 | Where is my order? | Pending | Urgent | — | influencer | - | —Skipped | — | — | — | Jan 26, 2026 | - | |||
| 23352885 | Restock alert for backorder | Solved | Normal | — | Phone | returnsrefund | 3d 11h | ⊘Not fired | — | — | — | Jan 22, 2026 | - | ||
| 07252390 | App login problem | Pending | High | — | Chat | fragrance | - | —Skipped | — | — | — | Jan 16, 2026 | - | ||
| 97082362 | Discount code not working | Solved | Normal | — | Social | shade-matchreturns | 5h | ⊘Not fired | — | — | — | Jan 14, 2026 | - | ||
| 76649828 | Shipping cost question | Closed | Normal | — | Phone | samplesloyaltydamaged | 19h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 12, 2026 | ||
| 98228310 | Birthday gift not received | Solved | Low | — | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | ||
| 17871735 | Shipping cost question | Solved | High | — | — | 3d 13h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |||
| 67486412 | Missing samples in order | Solved | Normal | — | Chat | bopisshippingfragrance | 4h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - | ||
| 87440059 | Allergic reaction concern | Closed | Normal | — | Chat | shade-matchfragrance | 3h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 24, 2025 | ||
| 28911319 | App login problem | Closed | Normal | — | — | 7d 15h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 24, 2025 | |||
| 36240544 | Loyalty points not posting | Solved | High | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | ||
| 12567062 | Insider tier issue | Closed | Low | — | influencerwholesalevip | 7d 18h | ●Responded | 1/5 | — | — | Nov 20, 2025 | Dec 1, 2025 | |||
| 30740819 | Address change after shipping | Closed | Low | — | Chat | wholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 17, 2025 | ||
| 21890651 | Shipping cost question | Solved | Normal | — | Chat | bopisloyalty | 1d 15h | ●Responded | 4/5 | — | — | Nov 11, 2025 | - | ||
| 35016159 | Price match request | Closed | Normal | — | — | 1d | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 7, 2025 | |||
| 03283647 | Address change after shipping | Solved | Low | — | returnssamplesdamaged | 4h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |||
| 04514561 | App login problem | Open | High | — | shippingloyaltygift-card | - | —Skipped | — | — | — | Oct 27, 2025 | - | |||
| 26096539 | Gift card balance question | Solved | High | — | — | 2h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |||
| 07596690 | Price match request | Open | Low | — | Chat | — | - | —Skipped | — | — | — | Oct 9, 2025 | - | ||
| 70556265 | Missing items in shipment | Solved | Low | — | — | 1h | ⊘Not fired | — | — | — | Oct 2, 2025 | - | |||
| 98853568 | Price match request | Solved | Low | — | Chat | samples | 16h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | ||
| 56281951 | Shipping cost question | Solved | Normal | — | wholesalereturnsfragrance | 3h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |||
| 90318377 | Klarna / Afterpay split issue | Pending | Normal | — | gift-cardreturns | - | —Skipped | — | — | — | Sep 10, 2025 | - | |||
| 04715877 | Restock alert for backorder | Closed | Normal | — | — | 4h | ●Responded | 2/5 | — | — | Sep 10, 2025 | Sep 17, 2025 | |||
| 50324659 | App login problem | Pending | Low | — | shipping | - | —Skipped | — | — | — | Aug 21, 2025 | - | |||
| 18559986 | BOPIS pickup not ready | Solved | Normal | — | returns | 3h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 23665406 | Address change after shipping | Open | Urgent | — | damaged | - | —Skipped | — | — | — | Aug 13, 2025 | - | |||
| 36233330 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | gift-cardsamples | 21h | ●Responded | 3/5 | — | — | Jul 31, 2025 | Aug 2, 2025 | ||
| 14059049 | BOPIS order cancelled at store | Solved | High | — | shade-match | 17h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |||
| 50101466 | Where is my order? | Solved | Normal | — | shipping | 7h | ●Responded | 4/5 | — | — | Jul 1, 2025 | - | |||
| 92497209 | BOPIS pickup not ready | Solved | High | — | loyaltyfragrancevip | 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |||
| 04657644 | Discount code not working | Solved | Normal | — | samples | 1h | ●Responded | 4/5 | — | — | Jun 25, 2025 | - | |||
| 01314650 | Discount code not working | Solved | Normal | — | — | 3d 21h | ●Responded | 3/5 | — | — | Jun 21, 2025 | - | |||
| 73739790 | Foundation match help | Solved | Normal | — | — | 20h | ●Responded | 5/5 | — | — | Jun 8, 2025 | - | |||
| 13580254 | Allergic reaction concern | Solved | Normal | — | Chat | damagedreturnsloyalty | 1d 16h | ⊘Not fired | — | — | — | Jun 5, 2025 | - | ||
| 15249034 | Pro discount enrollment | Solved | Low | — | returnsshippingshade-match | 19h | ●Responded | 4/5 | — | — | Jun 3, 2025 | - | |||
| 76161912 | Address change after shipping | Solved | Normal | — | shippingrefundloyalty | 10h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - | |||
| 57793546 | Gift card balance question | Solved | Low | — | returns | 14h | ○Sent, no reply | — | — | — | May 28, 2025 | - | |||
| 83022671 | Address change after shipping | Solved | Normal | — | Chat | gift-cardinfluencer | 1h | ○Sent, no reply | — | — | — | May 28, 2025 | - |