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CustomersEloy Glover

Eloy Glover

vanessa.vonrueden93@yahoo.com
Tickets38Responses13
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
96126328Pro discount enrollmentClosedLowEloy Glover—Leonard Waters-HowellChat
influencerwholesale
6d 23h●Responded4/11——May 13, 2026May 26, 2026
45139619Where is my order?SolvedLowEloy Glover—Lily RaynorChat—4h●Responded4/5——May 1, 2026-
28065106Influencer code not workingSolvedNormalEloy Glover—Yazmin JastChat—6h○Sent, no reply———Apr 26, 2026-
48435282Lost package follow-upClosedUrgentEloy Glover—Ignatius CummerataEmail
refund
2d 20h●Responded9/11——Mar 23, 2026Apr 1, 2026
83619592Shipping cost questionPendingNormalEloy Glover—Jacklyn DareChat—-—Skipped———Mar 9, 2026-
73057533Wholesale order questionSolvedLowEloy Glover—Eula McKenzieChat—4h●Responded4/5——Mar 3, 2026-
15455604App crashes at checkoutClosedNormalEloy Glover—Tommy KuvalisChat—2d 2h●Responded3/5——Feb 6, 2026Feb 9, 2026
40009696Insider tier issueClosedNormalEloy Glover—Leonard Waters-HowellEmail
vipgift-cardapp
2h○Sent, no reply———Jan 28, 2026Jan 31, 2026
56052640Wholesale order questionPendingNormalEloy Glover—Jacklyn DareChat
refundwholesale
-—Skipped———Jan 27, 2026-
28861175Lost package follow-upClosedHighEloy Glover—Eula McKenzieChat—4h○Sent, no reply———Jan 15, 2026Jan 16, 2026
68961315BOPIS pickup not readyClosedNormalEloy Glover—Eula McKenzieEmail
shipping
5h○Sent, no reply———Jan 14, 2026Jan 16, 2026
22713920Where is my order?OpenNormalEloy Glover—Steve O'ConnerEmail
wholesaleshipping
-—Skipped———Jan 5, 2026-
38037535Return after 30-day windowClosedNormalEloy Glover—Katrina JohnsChat—2d 16h●Responded4/5——Jan 1, 2026Jan 8, 2026
42333328Klarna / Afterpay split issueSolvedNormalEloy Glover—Garth DooleyPhone
vipfragranceloyalty
12h●Responded2/5——Dec 16, 2025-
65883942Influencer code not workingClosedNormalEloy Glover—Mr. Lonie HudsonEmail—7h⊘Not fired———Dec 8, 2025Dec 11, 2025
54818354Pro discount enrollmentClosedNormalEloy Glover—Kaela FriesenChat
influencershippingsamples
3h●Responded5/5——Nov 21, 2025Nov 28, 2025
83064436Pro discount enrollmentSolvedLowEloy Glover—Miss Amber Hintz Sr.Chat
wholesalerefund
5h○Sent, no reply———Nov 12, 2025-
84522793Insider tier issueSolvedNormalEloy Glover—Amely PacochaChat
damaged
14h○Sent, no reply———Nov 11, 2025-
63370532Foundation match helpClosedNormalEloy Glover—Katrina JohnsChat
bopis
3h○Sent, no reply———Oct 28, 2025Nov 1, 2025
73456598Price match requestSolvedLowEloy Glover—Vilma GusikowskiChat
samples
6h○Sent, no reply———Oct 10, 2025-
86390331Discount code not workingSolvedNormalEloy Glover—Leonard Waters-HowellChat
bopis
6h●Responded4/5——Sep 26, 2025-
24758769Cancel subscription / Auto-replenishClosedNormalEloy Glover—Mr. Eliza Gerhold IVPhone
shade-matchloyaltyapp
1d 18h●Responded4/5——Sep 19, 2025Sep 27, 2025
86854913Influencer code not workingSolvedNormalEloy Glover—Jacklyn DareChat
bopisvipshipping
3h⊘Not fired———Sep 16, 2025-
94006730Gift card balance questionOpenNormalEloy Glover—Mr. Lonie HudsonEmail
refund
-—Skipped———Sep 10, 2025-
13216572Return after 30-day windowClosedLowEloy Glover—Eula McKenzieEmail—13h●Responded4/5——Sep 9, 2025Sep 14, 2025
73401148Wrong shade sentSolvedNormalEloy Glover—Katrina JohnsEmail
damaged
4h○Sent, no reply———Sep 9, 2025-
30532276Cancel subscription / Auto-replenishPendingNormalEloy Glover—Mr. Cade SengerEmail
returnsapp
-—Skipped———Sep 9, 2025-
13942190Question about product ingredientsSolvedNormalEloy Glover—Eula McKenzieEmail
shade-matchdamagedwholesale
15h●Responded3/5——Sep 6, 2025-
94674151Missing items in shipmentSolvedHighEloy Glover—Oscar O'HaraSocial
appfragrance
1h⊘Not fired———Aug 9, 2025-
31158526Wrong shade sentSolvedNormalEloy Glover—Dr. Mandy McLaughlinEmail
fragrancesamplesshade-match
9h●Responded5/5——Jul 28, 2025-
70055540Loyalty points not postingSolvedLowEloy Glover—Leonard Waters-HowellChat
influencerbopis
2h○Sent, no reply———Jul 28, 2025-
18430220Foundation match helpSolvedNormalEloy Glover—Mr. Skyla TrantowSocial
returnsappsamples
4h⊘Not fired———Jul 14, 2025-
34205922Loyalty points not postingSolvedHighEloy Glover—Vilma GusikowskiEmail
appbopisshipping
1h○Sent, no reply———Jul 11, 2025-
36822139Missing items in shipmentSolvedUrgentEloy Glover—Amely PacochaEmail—17h⊘Not fired———Jun 26, 2025-
95130984Foundation match helpClosedNormalEloy Glover—Garth DooleyChat—20h○Sent, no reply———Jun 23, 2025Jun 27, 2025
00742727Price match requestSolvedNormalEloy Glover—Katrina JohnsChat
loyalty
4h○Sent, no reply———Jun 13, 2025-
96612117Wrong shade sentSolvedNormalEloy Glover—Tommy KuvalisChat
bopisrefundloyalty
2d 5h○Sent, no reply———Jun 11, 2025-
91050838App crashes at checkoutPendingNormalEloy Glover—Katrina JohnsChat
samplesdamagedrefund
-—Skipped———Jun 9, 2025-
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Properties

Customer
Name
Eloy Glover
Email
vanessa.vonrueden93@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
417
Lifetime spend
—
Last purchase
—
Skin tone
medium
Foundation shade
32N
Skin concerns
—
Allergies / restrictions
paraben-free, latex-allergy
Favorite brands
Le Labo, Drunk Elephant
YTD spend
1,674
App installed
Yes
App last opened
May 8, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
95
Total orders
1
Preferred category
fragrance
Tickets
Tickets
38
Last seen
May 13, 2026
Responses
Avg rating
4.23