Barbara Langworth
betty_gibson@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58388352 | Allergic reaction concern | Solved | Normal | — | app | 3h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |||
| 38449943 | Allergic reaction concern | Closed | Low | — | Phone | — | 5h | ⊘Not fired | — | — | — | May 15, 2026 | May 16, 2026 | ||
| 22767870 | Order arrived damaged | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | May 5, 2026 | - | ||
| 37273970 | Cancel order request | Solved | Normal | — | Social | damagedinfluencerloyalty | 23h | ⊘Not fired | — | — | — | Apr 30, 2026 | - | ||
| 70646980 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |||
| 21410343 | Cancel order request | Closed | Urgent | — | Chat | vipfragrancegift-card | 6h | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 24, 2026 | ||
| 11667114 | Klarna / Afterpay split issue | Solved | Normal | — | Social | bopisshipping | 5h | ⊘Not fired | — | — | — | Apr 18, 2026 | - | ||
| 95256659 | Missing items in shipment | Solved | Low | — | damagedvipgift-card | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |||
| 21053987 | Item authenticity concern | Pending | Urgent | — | gift-card | - | —Skipped | — | — | — | Mar 28, 2026 | - | |||
| 62948426 | BOPIS order cancelled at store | Open | Low | — | damagedgift-card | - | —Skipped | — | — | — | Mar 27, 2026 | - | |||
| 21241786 | BOPIS order cancelled at store | Solved | Low | — | Chat | refundbopisinfluencer | 1d 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | ||
| 44711082 | Wholesale order question | Solved | Low | — | Chat | influencerreturnsbopis | 5h | ⊘Not fired | — | — | — | Mar 13, 2026 | - | ||
| 58855873 | Influencer code not working | Closed | Normal | — | refund | 16h | ●Responded | 5/5 | — | — | Mar 12, 2026 | Mar 20, 2026 | |||
| 08953895 | Klarna / Afterpay split issue | Closed | Low | — | Chat | wholesale | 9d 17h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 23, 2026 | ||
| 98383492 | Wholesale order question | Pending | Low | — | refundgift-cardfragrance | - | —Skipped | — | — | — | Feb 9, 2026 | - | |||
| 54900549 | Foundation match help | Open | High | — | shippingdamagedfragrance | - | —Skipped | — | — | — | Feb 7, 2026 | - | |||
| 62754124 | Store experience feedback | Solved | Normal | — | Chat | bopis | 5d 17h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | ||
| 06863239 | Pro discount enrollment | Solved | Normal | — | influencershade-match | 9d 8h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |||
| 71319074 | Insider tier issue | Pending | Normal | — | — | - | —Skipped | — | — | — | Feb 6, 2026 | - | |||
| 92316779 | Order arrived damaged | Pending | Normal | — | returnsdamaged | - | —Skipped | — | — | — | Feb 5, 2026 | - | |||
| 83958336 | Foundation match help | Open | Normal | — | Chat | vipreturnsinfluencer | - | —Skipped | — | — | — | Feb 1, 2026 | - | ||
| 36251265 | Order arrived damaged | Solved | Normal | — | appwholesaleloyalty | 1d 4h | ●Responded | 4/5 | — | — | Jan 9, 2026 | - | |||
| 25845772 | Price match request | Closed | Low | — | Chat | influencerbopis | 2h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 12, 2026 | ||
| 73131451 | Loyalty points not posting | Solved | Low | — | Chat | shade-matchvip | 5h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | ||
| 94343176 | App login problem | Solved | Normal | — | samplesgift-card | 2d 19h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |||
| 57294910 | Cancel subscription / Auto-replenish | Solved | Normal | — | damaged | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |||
| 74600441 | App login problem | Solved | Normal | — | fragrancerefund | 4d 3h | ⊘Not fired | — | — | — | Dec 12, 2025 | - | |||
| 65841205 | Lost package follow-up | Closed | Normal | — | damaged | 9h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 13, 2025 | |||
| 51515799 | Refund not received | Closed | Normal | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 15, 2025 | ||
| 64211697 | Foundation match help | Solved | Low | — | influencer | 1d 1h | ⊘Not fired | — | — | — | Nov 7, 2025 | - | |||
| 70292336 | Pro discount enrollment | Solved | Normal | — | wholesalefragrancedamaged | 2h | ●Responded | 5/5 | — | — | Nov 6, 2025 | - | |||
| 37585049 | Insider tier issue | Solved | Normal | — | Chat | vip | 4h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | ||
| 89063536 | Foundation match help | Solved | High | — | fragranceapp | 5h | ⊘Not fired | — | — | — | Oct 27, 2025 | - | |||
| 51930599 | Price match request | Solved | Normal | — | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | ||
| 83741673 | Cancel order request | Closed | Low | — | influencershade-match | 6h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 28, 2025 | |||
| 94038378 | Wrong shade sent | Closed | High | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 | ||
| 39059016 | Pro discount enrollment | Solved | Normal | — | loyalty | 18h | ●Responded | 5/5 | — | — | Oct 21, 2025 | - | |||
| 35659794 | Lost package follow-up | Closed | Normal | — | fragranceshippingshade-match | 3h | ●Responded | 3/5 | — | — | Oct 1, 2025 | Oct 3, 2025 | |||
| 04524064 | Missing samples in order | Solved | Normal | — | — | 13h | ⊘Not fired | — | — | — | Sep 15, 2025 | - | |||
| 30325553 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | returnsrefunddamaged | 10h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 15, 2025 | ||
| 80482092 | Address change after shipping | Solved | Normal | — | shippingloyalty | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |||
| 88967134 | Insider tier issue | Solved | Normal | — | Chat | — | 10h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | ||
| 09983912 | Foundation match help | Solved | High | — | Phone | — | 21h | ●Responded | 3/5 | — | — | Aug 19, 2025 | - | ||
| 09453524 | Order arrived damaged | Solved | Low | — | — | 17h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 62282832 | Cancel subscription / Auto-replenish | Pending | Normal | — | refund | - | —Skipped | — | — | — | Aug 13, 2025 | - | |||
| 66104256 | Store experience feedback | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |||
| 04293814 | Cancel order request | Pending | Normal | — | returnssamplesbopis | - | —Skipped | — | — | — | Jul 17, 2025 | - | |||
| 56380163 | Birthday gift not received | Solved | Normal | — | vipgift-card | 8h | ●Responded | 3/5 | — | — | Jul 6, 2025 | - | |||
| 50919487 | Pro discount enrollment | Closed | Normal | — | Social | fragrance | 23h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 12, 2025 | ||
| 75196459 | Pro discount enrollment | Closed | Normal | — | Chat | vipbopisreturns | 1h | ●Responded | 4/5 | — | — | Jun 27, 2025 | Jun 30, 2025 |