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CustomersBarbara Langworth

Barbara Langworth

betty_gibson@gmail.com
Tickets55Responses8
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
58388352Allergic reaction concernSolvedNormalBarbara Langworth—Chaz RennerEmail
app
3h○Sent, no reply———May 20, 2026-
38449943Allergic reaction concernClosedLowBarbara Langworth—Lily RaynorPhone—5h⊘Not fired———May 15, 2026May 16, 2026
22767870Order arrived damagedPendingNormalBarbara Langworth—Katrina JohnsChat—-—Skipped———May 5, 2026-
37273970Cancel order requestSolvedNormalBarbara Langworth—Mr. Eliza Gerhold IVSocial
damagedinfluencerloyalty
23h⊘Not fired———Apr 30, 2026-
70646980Cancel subscription / Auto-replenishSolvedNormalBarbara Langworth—Garth DooleyEmail—12h○Sent, no reply———Apr 21, 2026-
21410343Cancel order requestClosedUrgentBarbara Langworth—Mr. Skyla TrantowChat
vipfragrancegift-card
6h⊘Not fired———Apr 20, 2026Apr 24, 2026
11667114Klarna / Afterpay split issueSolvedNormalBarbara Langworth—Eula McKenzieSocial
bopisshipping
5h⊘Not fired———Apr 18, 2026-
95256659Missing items in shipmentSolvedLowBarbara Langworth—Mr. Eliza Gerhold IVEmail
damagedvipgift-card
6h○Sent, no reply———Apr 17, 2026-
21053987Item authenticity concernPendingUrgentBarbara Langworth—Darryl JacobiEmail
gift-card
-—Skipped———Mar 28, 2026-
62948426BOPIS order cancelled at storeOpenLowBarbara Langworth—Dr. Mandy McLaughlinEmail
damagedgift-card
-—Skipped———Mar 27, 2026-
21241786BOPIS order cancelled at storeSolvedLowBarbara Langworth—Tommy KuvalisChat
refundbopisinfluencer
1d 3h○Sent, no reply———Mar 27, 2026-
44711082Wholesale order questionSolvedLowBarbara Langworth—Kaela FriesenChat
influencerreturnsbopis
5h⊘Not fired———Mar 13, 2026-
58855873Influencer code not workingClosedNormalBarbara Langworth—Steve O'ConnerEmail
refund
16h●Responded5/5——Mar 12, 2026Mar 20, 2026
08953895Klarna / Afterpay split issueClosedLowBarbara Langworth—Jacklyn DareChat
wholesale
9d 17h○Sent, no reply———Feb 9, 2026Feb 23, 2026
98383492Wholesale order questionPendingLowBarbara Langworth—Jacklyn DareEmail
refundgift-cardfragrance
-—Skipped———Feb 9, 2026-
54900549Foundation match helpOpenHighBarbara Langworth—Eula McKenzieEmail
shippingdamagedfragrance
-—Skipped———Feb 7, 2026-
62754124Store experience feedbackSolvedNormalBarbara Langworth—Darryl JacobiChat
bopis
5d 17h○Sent, no reply———Feb 7, 2026-
06863239Pro discount enrollmentSolvedNormalBarbara Langworth—Jacklyn DareEmail
influencershade-match
9d 8h○Sent, no reply———Feb 6, 2026-
71319074Insider tier issuePendingNormalBarbara Langworth—Mr. Cade SengerEmail—-—Skipped———Feb 6, 2026-
92316779Order arrived damagedPendingNormalBarbara Langworth—Mr. Cade SengerEmail
returnsdamaged
-—Skipped———Feb 5, 2026-
83958336Foundation match helpOpenNormalBarbara Langworth—Kip Schroeder IVChat
vipreturnsinfluencer
-—Skipped———Feb 1, 2026-
36251265Order arrived damagedSolvedNormalBarbara Langworth—Mr. Eliza Gerhold IVEmail
appwholesaleloyalty
1d 4h●Responded4/5——Jan 9, 2026-
25845772Price match requestClosedLowBarbara Langworth—Lily RaynorChat
influencerbopis
2h⊘Not fired———Jan 7, 2026Jan 12, 2026
73131451Loyalty points not postingSolvedLowBarbara Langworth—Garth DooleyChat
shade-matchvip
5h○Sent, no reply———Jan 6, 2026-
94343176App login problemSolvedNormalBarbara Langworth—Vilma GusikowskiEmail
samplesgift-card
2d 19h○Sent, no reply———Dec 25, 2025-
57294910Cancel subscription / Auto-replenishSolvedNormalBarbara Langworth—Ignatius CummerataEmail
damaged
6h○Sent, no reply———Dec 22, 2025-
74600441App login problemSolvedNormalBarbara Langworth—Mr. Eliza Gerhold IVEmail
fragrancerefund
4d 3h⊘Not fired———Dec 12, 2025-
65841205Lost package follow-upClosedNormalBarbara Langworth—Tommy KuvalisEmail
damaged
9h○Sent, no reply———Dec 12, 2025Dec 13, 2025
51515799Refund not receivedClosedNormalBarbara Langworth—Oscar O'HaraPhone—2h○Sent, no reply———Dec 8, 2025Dec 15, 2025
64211697Foundation match helpSolvedLowBarbara Langworth—Mr. Cade SengerEmail
influencer
1d 1h⊘Not fired———Nov 7, 2025-
70292336Pro discount enrollmentSolvedNormalBarbara Langworth—Lily RaynorEmail
wholesalefragrancedamaged
2h●Responded5/5——Nov 6, 2025-
37585049Insider tier issueSolvedNormalBarbara Langworth—Mr. Cade SengerChat
vip
4h○Sent, no reply———Oct 29, 2025-
89063536Foundation match helpSolvedHighBarbara Langworth—Julie HodkiewiczEmail
fragranceapp
5h⊘Not fired———Oct 27, 2025-
51930599Price match requestSolvedNormalBarbara Langworth—Tommy KuvalisChat
influencer
6h○Sent, no reply———Oct 27, 2025-
83741673Cancel order requestClosedLowBarbara Langworth—Chaz RennerEmail
influencershade-match
6h○Sent, no reply———Oct 25, 2025Oct 28, 2025
94038378Wrong shade sentClosedHighBarbara Langworth—Katrina JohnsChat—5h○Sent, no reply———Oct 23, 2025Oct 26, 2025
39059016Pro discount enrollmentSolvedNormalBarbara Langworth—Faith HilllEmail
loyalty
18h●Responded5/5——Oct 21, 2025-
35659794Lost package follow-upClosedNormalBarbara Langworth—Lily RaynorEmail
fragranceshippingshade-match
3h●Responded3/5——Oct 1, 2025Oct 3, 2025
04524064Missing samples in orderSolvedNormalBarbara Langworth—Dr. Mandy McLaughlinEmail—13h⊘Not fired———Sep 15, 2025-
30325553Cancel subscription / Auto-replenishClosedNormalBarbara Langworth—Yazmin JastChat
returnsrefunddamaged
10h○Sent, no reply———Sep 10, 2025Sep 15, 2025
80482092Address change after shippingSolvedNormalBarbara Langworth—Kaela FriesenEmail
shippingloyalty
1h○Sent, no reply———Sep 8, 2025-
88967134Insider tier issueSolvedNormalBarbara Langworth—Chaz RennerChat—10h○Sent, no reply———Aug 30, 2025-
09983912Foundation match helpSolvedHighBarbara Langworth—Julie HodkiewiczPhone—21h●Responded3/5——Aug 19, 2025-
09453524Order arrived damagedSolvedLowBarbara Langworth—Julie HodkiewiczEmail—17h○Sent, no reply———Aug 14, 2025-
62282832Cancel subscription / Auto-replenishPendingNormalBarbara Langworth—Ignatius CummerataEmail
refund
-—Skipped———Aug 13, 2025-
66104256Store experience feedbackSolvedNormalBarbara Langworth—Mr. Lonie HudsonEmail—5h○Sent, no reply———Aug 7, 2025-
04293814Cancel order requestPendingNormalBarbara Langworth—Eula McKenzieEmail
returnssamplesbopis
-—Skipped———Jul 17, 2025-
56380163Birthday gift not receivedSolvedNormalBarbara Langworth—Katrina JohnsEmail
vipgift-card
8h●Responded3/5——Jul 6, 2025-
50919487Pro discount enrollmentClosedNormalBarbara Langworth—Mr. Cade SengerSocial
fragrance
23h⊘Not fired———Jul 4, 2025Jul 12, 2025
75196459Pro discount enrollmentClosedNormalBarbara Langworth—Mr. Skyla TrantowChat
vipbopisreturns
1h●Responded4/5——Jun 27, 2025Jun 30, 2025
Page 1 of 1

Properties

Customer
Name
Barbara Langworth
Email
betty_gibson@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
5,163
Lifetime spend
424
Last purchase
—
Skin tone
fair
Foundation shade
66N
Skin concerns
hyperpigmentation, anti-aging, dryness
Allergies / restrictions
—
Favorite brands
Olaplex, Charlotte Tilbury, Diptyque
YTD spend
—
App installed
Yes
App last opened
May 9, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
62
Total orders
—
Preferred category
fragrance
Tickets
Tickets
55
Last seen
May 20, 2026
Responses
Avg rating
4.00