Jordan Harber-Padberg
lorena_cronin33@gmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40238213 | Discount code not working | Solved | Normal | Jordan Harber-Padberg | — |  Mr. Eliza Gerhold IV | Phone | vip | 4h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 94656923 | Loyalty points not posting | Solved | High | Jordan Harber-Padberg | — |  Yazmin Jast | influencer | 2d 7h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 08911097 | Allergic reaction concern | Closed | Normal | Jordan Harber-Padberg | — |  Mr. Lonie Hudson | — | 3h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 1, 2026 | |
| 91801943 | Return after 30-day window | Closed | Normal | Jordan Harber-Padberg | — | Mr. Lonie Hudson | Chat | app | 5h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 28, 2026 |
| 32022887 | Cancel subscription / Auto-replenish | Solved | Urgent | Jordan Harber-Padberg | — |  Julie Hodkiewicz | — | 5h | ●Responded | 10/11 | — | — | Apr 15, 2026 | - | |
| 24457905 | Influencer code not working | Solved | Normal | Jordan Harber-Padberg | — |  Eula McKenzie | Chat | samples | 2h | ⊘Not fired | — | — | — | Apr 7, 2026 | - |
| 61350103 | Restock alert for backorder | Closed | Normal | Jordan Harber-Padberg | — |  Darryl Jacobi | Social | wholesaleinfluencerrefund | 9d 23h | ⊘Not fired | — | — | — | Apr 1, 2026 | Apr 14, 2026 |
| 28199016 | Cancel subscription / Auto-replenish | Solved | Normal | Jordan Harber-Padberg | — |  Kip Schroeder IV | fragranceshippingapp | 3h | ●Responded | 5/5 | — | — | Mar 29, 2026 | - | |
| 81026127 | Loyalty points not posting | Solved | Normal | Jordan Harber-Padberg | — | Julie Hodkiewicz | Chat | gift-card | 7h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 09752810 | Store experience feedback | Solved | Normal | Jordan Harber-Padberg | — |  Mr. Cade Senger | Phone | damaged | 3h | ⊘Not fired | — | — | — | Mar 18, 2026 | - |
| 85954077 | Where is my order? | Closed | Normal | Jordan Harber-Padberg | — |  Kaela Friesen | Chat | returns | 10h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 18, 2026 |
| 08640977 | Missing items in shipment | Solved | Urgent | Jordan Harber-Padberg | — |  Jacklyn Dare | bopis | 5h | ⊘Not fired | — | — | — | Mar 4, 2026 | - | |
| 25478770 | Missing items in shipment | Solved | Low | Jordan Harber-Padberg | — | Jacklyn Dare | damagedbopisshipping | 16h | ●Responded | 10/11 | — | — | Mar 3, 2026 | - | |
| 67813521 | Allergic reaction concern | Solved | Normal | Jordan Harber-Padberg | — |  Mr. Skyla Trantow | fragranceloyalty | 13h | ⊘Not fired | — | — | — | Feb 24, 2026 | - | |
| 86860831 | Pro discount enrollment | Closed | Normal | Jordan Harber-Padberg | — |  Katrina Johns | — | 6h | ●Responded | 5/5 | — | — | Feb 24, 2026 | Mar 1, 2026 | |
| 27359111 | Lost package follow-up | Solved | High | Jordan Harber-Padberg | — |  Leonard Waters-Howell | — | 6h | ●Responded | 10/11 | — | — | Feb 2, 2026 | - | |
| 21803516 | Klarna / Afterpay split issue | Solved | Low | Jordan Harber-Padberg | — |  Faith Hilll | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - |
| 55159839 | Refund not received | Closed | Normal | Jordan Harber-Padberg | — |  Tommy Kuvalis | gift-card | 4h | ●Responded | 5/5 | — | — | Jan 20, 2026 | Jan 26, 2026 | |
| 71720032 | Wrong shade sent | Solved | Normal | Jordan Harber-Padberg | — | Faith Hilll | refundsamples | 7h | ●Responded | 10/11 | — | — | Jan 19, 2026 | - | |
| 41056538 | Item authenticity concern | Solved | High | Jordan Harber-Padberg | — |  Ignatius Cummerata | Chat | wholesale | 1h | ⊘Not fired | — | — | — | Jan 15, 2026 | - |
| 24832228 | App crashes at checkout | Solved | Normal | Jordan Harber-Padberg | — |  Chaz Renner | fragrancereturnsloyalty | 4h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 27682538 | Foundation match help | Closed | Urgent | Jordan Harber-Padberg | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 17, 2026 | |
| 15099624 | Cancel order request | Open | Normal | Jordan Harber-Padberg | — | Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Dec 31, 2025 | - |
| 60661964 | Price match request | Solved | Normal | Jordan Harber-Padberg | — | Chaz Renner | — | 6h | ●Responded | 5/5 | — | — | Dec 30, 2025 | - | |
| 77108026 | BOPIS pickup not ready | Solved | High | Jordan Harber-Padberg | — | Mr. Skyla Trantow | Phone | gift-card | 6h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - |
| 93834797 | App login problem | Solved | Normal | Jordan Harber-Padberg | — | Mr. Eliza Gerhold IV | vipgift-card | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 98810731 | Insider tier issue | Closed | Normal | Jordan Harber-Padberg | — | Faith Hilll | Chat | returns | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 15, 2025 |
| 79543941 | Question about product ingredients | Closed | Normal | Jordan Harber-Padberg | — |  Dr. Mandy McLaughlin | refundwholesaledamaged | 12h | ●Responded | 10/11 | — | — | Nov 11, 2025 | Nov 13, 2025 | |
| 00184898 | Missing items in shipment | Solved | Normal | Jordan Harber-Padberg | — | Julie Hodkiewicz | — | 1h | ●Responded | 5/5 | — | — | Oct 27, 2025 | - | |
| 89091041 | Where is my order? | Solved | Low | Jordan Harber-Padberg | — |  Amely Pacocha | — | 2d 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 40141731 | Birthday gift not received | Solved | Normal | Jordan Harber-Padberg | — | Faith Hilll | Phone | bopissamples | 4d 12h | ⊘Not fired | — | — | — | Oct 21, 2025 | - |
| 44255321 | Wrong shade sent | Closed | High | Jordan Harber-Padberg | — | Amely Pacocha | vipapprefund | 2d 14h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 25, 2025 | |
| 27897614 | Lost package follow-up | Open | Urgent | Jordan Harber-Padberg | — | Yazmin Jast | Chat | refundvip | - | —Skipped | — | — | — | Sep 27, 2025 | - |
| 12604357 | Item authenticity concern | Solved | Normal | Jordan Harber-Padberg | — | Eula McKenzie | Chat | — | 1h | ●Responded | 2/5 | — | — | Sep 19, 2025 | - |
| 08802756 | Foundation match help | Solved | High | Jordan Harber-Padberg | — |  Lily Raynor | — | 8h | ●Responded | 9/11 | — | — | Sep 12, 2025 | - | |
| 30871547 | Missing samples in order | Closed | Urgent | Jordan Harber-Padberg | — | Tommy Kuvalis | damagedwholesaleshade-match | 14h | ●Responded | 5/5 | — | — | Sep 9, 2025 | Sep 14, 2025 | |
| 93928885 | Order arrived damaged | Pending | High | Jordan Harber-Padberg | — | Mr. Lonie Hudson | Chat | vip | - | —Skipped | — | — | — | Sep 4, 2025 | - |
| 64172489 | Address change after shipping | Solved | Low | Jordan Harber-Padberg | — | Mr. Cade Senger | Chat | — | 6h | ⊘Not fired | — | — | — | Sep 3, 2025 | - |
| 66474626 | Influencer code not working | Closed | Normal | Jordan Harber-Padberg | — | Julie Hodkiewicz | refundshipping | 10h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 26, 2025 | |
| 36215024 | Birthday gift not received | Solved | High | Jordan Harber-Padberg | — | Jacklyn Dare | influencerwholesalefragrance | 20h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 80709437 | Store experience feedback | Closed | Normal | Jordan Harber-Padberg | — |  Vilma Gusikowski | fragranceinfluencer | 12h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 6, 2025 | |
| 15671501 | Gift card balance question | Closed | Normal | Jordan Harber-Padberg | — | Lily Raynor | returnsshippinggift-card | 11h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 25, 2025 | |
| 76852139 | Order arrived damaged | Solved | Normal | Jordan Harber-Padberg | — | Mr. Lonie Hudson | damaged | 5h | ⊘Not fired | — | — | — | Jul 12, 2025 | - | |
| 62806541 | Lost package follow-up | Solved | High | Jordan Harber-Padberg | — | Mr. Skyla Trantow | Chat | loyalty | 5d 14h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 77409206 | Restock alert for backorder | Closed | Normal | Jordan Harber-Padberg | — |  Miss Amber Hintz Sr. | — | 1h | ●Responded | 4/5 | — | — | Jun 21, 2025 | Jun 22, 2025 | |
| 49128786 | Klarna / Afterpay split issue | Solved | High | Jordan Harber-Padberg | — | Mr. Eliza Gerhold IV | Chat | shade-matchgift-cardloyalty | 1h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 88402491 | Shipping cost question | Pending | Normal | Jordan Harber-Padberg | — | Eula McKenzie | Chat | refund | - | —Skipped | — | — | — | Jun 16, 2025 | - |