Milan Graham Jr.
christine54@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68269059 | Pro discount enrollment | Solved | Normal | — | — | 23h | ⊘Not fired | — | — | — | May 12, 2026 | - | |||
| 52180366 | Item authenticity concern | Closed | Low | — | Social | — | 2h | ⊘Not fired | — | — | — | May 5, 2026 | May 9, 2026 | ||
| 54878000 | Missing samples in order | Closed | Normal | — | influencer | 5d 11h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 11, 2026 | |||
| 36951912 | Insider tier issue | Pending | Normal | — | damagedappsamples | - | —Skipped | — | — | — | Mar 18, 2026 | - | |||
| 37439521 | Where is my order? | Solved | Normal | — | — | 22h | ●Responded | 5/5 | — | — | Mar 9, 2026 | - | |||
| 58978360 | Birthday gift not received | Solved | Normal | — | — | 22h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |||
| 73409400 | Allergic reaction concern | Solved | Low | — | samples | 19h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |||
| 34787358 | Wrong shade sent | Solved | Normal | — | Social | refund | 4h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | ||
| 55204532 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | shippingshade-matchfragrance | 20h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | ||
| 22333827 | Store experience feedback | Solved | Low | — | app | 2d 9h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 24179101 | Order arrived damaged | Closed | Normal | — | loyalty | 5h | ●Responded | 5/5 | — | — | Jan 18, 2026 | Jan 23, 2026 | |||
| 73181758 | Restock alert for backorder | Solved | Low | — | loyaltyfragrance | 6h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 56516512 | Cancel order request | Solved | Normal | — | Chat | refundvipreturns | 6h | ●Responded | 4/11 | — | — | Jan 10, 2026 | - | ||
| 22019775 | App crashes at checkout | Closed | Urgent | — | — | 1d 19h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 13, 2026 | |||
| 14056124 | Order arrived damaged | Closed | Normal | — | vip | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 9, 2026 | |||
| 60600501 | App login problem | Solved | Normal | — | Phone | fragrance | 18h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | ||
| 43003436 | Wholesale order question | Pending | Normal | — | Chat | appwholesale | - | —Skipped | — | — | — | Dec 24, 2025 | - | ||
| 30196758 | Missing items in shipment | Closed | Normal | — | shade-matchinfluencer | 2d 22h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 15, 2025 | |||
| 02117793 | Question about product ingredients | Pending | Normal | — | fragrance | - | —Skipped | — | — | — | Dec 4, 2025 | - | |||
| 72418759 | Price match request | Solved | Normal | — | loyalty | 3h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |||
| 76692929 | Wrong shade sent | Pending | Normal | — | samples | - | —Skipped | — | — | — | Nov 14, 2025 | - | |||
| 71851126 | Order arrived damaged | Solved | Normal | — | Phone | shade-match | 13h | ⊘Not fired | — | — | — | Nov 11, 2025 | - | ||
| 05359026 | BOPIS pickup not ready | Pending | Low | — | — | - | —Skipped | — | — | — | Nov 3, 2025 | - | |||
| 52028307 | Where is my order? | Closed | Normal | — | Chat | refundshade-match | 5h | ●Responded | 5/5 | — | — | Oct 27, 2025 | Oct 29, 2025 | ||
| 14894335 | Question about product ingredients | Solved | Low | — | — | 15h | ●Responded | 10/11 | — | — | Oct 13, 2025 | - | |||
| 83816342 | App login problem | Solved | Low | — | — | 19h | ⊘Not fired | — | — | — | Oct 3, 2025 | - | |||
| 64677345 | Item authenticity concern | Solved | Normal | — | influencerrefund | 14h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - | |||
| 82102930 | Return after 30-day window | Solved | Normal | — | Chat | influencerdamaged | 1h | ●Responded | 10/11 | — | — | Sep 21, 2025 | - | ||
| 34971877 | Wholesale order question | Pending | Low | — | refundinfluencer | - | —Skipped | — | — | — | Sep 17, 2025 | - | |||
| 01689356 | Address change after shipping | Solved | Low | — | gift-card | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |||
| 10573459 | Influencer code not working | Solved | Normal | — | app | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 42966609 | Birthday gift not received | Pending | High | — | — | - | —Skipped | — | — | — | Aug 24, 2025 | - | |||
| 83864664 | App crashes at checkout | Closed | High | — | Chat | shade-match | 23h | ●Responded | 5/5 | — | — | Aug 19, 2025 | Aug 23, 2025 | ||
| 03859116 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | ||
| 42877211 | Foundation match help | Closed | Low | — | Chat | bopisfragrance | 6h | ●Responded | 5/5 | — | — | Aug 4, 2025 | Aug 8, 2025 | ||
| 20898456 | Price match request | Closed | Normal | — | appshippingvip | 5h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 5, 2025 | |||
| 86978859 | Cancel subscription / Auto-replenish | Solved | High | — | returns | 5d 14h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |||
| 61889585 | Restock alert for backorder | Solved | High | — | shippinggift-card | 1h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - | |||
| 89887149 | Allergic reaction concern | Closed | High | — | Chat | shade-matchgift-cardbopis | 15h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 17, 2025 | ||
| 75756145 | BOPIS order cancelled at store | Solved | Normal | — | influencerfragrancerefund | 8h | ●Responded | 5/5 | — | — | Jul 9, 2025 | - | |||
| 91470484 | Lost package follow-up | Solved | High | — | Chat | refundinfluencer | 15h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | ||
| 98980956 | App login problem | Closed | Normal | — | damagedshade-match | 6h | ●Responded | 5/5 | — | — | Jun 4, 2025 | Jun 6, 2025 |