Jenna Boyer-Ankunding
henri.bednar86@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73926776 | Item authenticity concern | Pending | Normal | Jenna Boyer-Ankunding | — |  Julie Hodkiewicz | Chat | loyalty | - | —Skipped | — | — | — | May 8, 2026 | - |
| 07875057 | Question about product ingredients | Solved | Normal | Jenna Boyer-Ankunding | — |  Tommy Kuvalis | Phone | wholesale | 3h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 54922463 | Refund not received | Closed | Normal | Jenna Boyer-Ankunding | — |  Eula McKenzie | Chat | shippingfragrance | 4h | ⊘Not fired | — | — | — | Apr 26, 2026 | Apr 30, 2026 |
| 63388564 | BOPIS pickup not ready | Solved | Normal | Jenna Boyer-Ankunding | — |  Ignatius Cummerata | refunddamagedapp | 2d 23h | ⊘Not fired | — | — | — | Apr 9, 2026 | - | |
| 65651257 | Wholesale order question | Pending | Normal | Jenna Boyer-Ankunding | — | Ignatius Cummerata | Chat | damagedinfluencer | - | —Skipped | — | — | — | Apr 1, 2026 | - |
| 13631814 | Refund not received | Solved | Normal | Jenna Boyer-Ankunding | — |  Faith Hilll | vipsamplesdamaged | 20h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 81635095 | Allergic reaction concern | Pending | Normal | Jenna Boyer-Ankunding | — |  Kip Schroeder IV | Chat | vipgift-card | - | —Skipped | — | — | — | Mar 26, 2026 | - |
| 24732806 | Store experience feedback | Open | High | Jenna Boyer-Ankunding | — |  Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Mar 17, 2026 | - |
| 59953153 | Cancel subscription / Auto-replenish | Solved | Normal | Jenna Boyer-Ankunding | — |  Jacklyn Dare | Phone | samplesreturnsinfluencer | 9h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - |
| 33826167 | Shipping cost question | Open | Normal | Jenna Boyer-Ankunding | — |  Leonard Waters-Howell | Chat | samples | - | —Skipped | — | — | — | Feb 20, 2026 | - |
| 45802652 | Order arrived damaged | Solved | Normal | Jenna Boyer-Ankunding | — |  Miss Amber Hintz Sr. | appwholesale | 17h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 17071753 | Where is my order? | Solved | Normal | Jenna Boyer-Ankunding | — |  Steve O'Conner | Chat | appshipping | 4h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - |
| 34393406 | Question about product ingredients | Closed | Normal | Jenna Boyer-Ankunding | — | Julie Hodkiewicz | bopis | 16h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 25, 2026 | |
| 58654410 | Shipping cost question | Closed | Normal | Jenna Boyer-Ankunding | — |  Amely Pacocha | gift-card | 9d 16h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 29, 2026 | |
| 79124980 | App crashes at checkout | Solved | Low | Jenna Boyer-Ankunding | — |  Garth Dooley | — | 5h | ●Responded | 7/11 | — | — | Jan 8, 2026 | - | |
| 23162062 | Missing items in shipment | Closed | Urgent | Jenna Boyer-Ankunding | — |  Yazmin Jast | samples | 1d 5h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 5, 2026 | |
| 47037949 | Gift card balance question | Solved | Normal | Jenna Boyer-Ankunding | — |  Dr. Mandy McLaughlin | Chat | damagedshade-match | 9d 14h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 05202438 | Restock alert for backorder | Closed | Normal | Jenna Boyer-Ankunding | — | Mr. Lonie Hudson | Chat | fragrancewholesale | 3h | ●Responded | 3/5 | — | — | Nov 21, 2025 | Nov 27, 2025 |
| 99640532 | Where is my order? | Pending | Normal | Jenna Boyer-Ankunding | — | Kip Schroeder IV | damagedviployalty | - | —Skipped | — | — | — | Nov 19, 2025 | - | |
| 66812024 | Discount code not working | Solved | Normal | Jenna Boyer-Ankunding | — |  Lily Raynor | shippingapp | 2d | ●Responded | 3/5 | — | — | Nov 14, 2025 | - | |
| 98008593 | App login problem | Pending | High | Jenna Boyer-Ankunding | — | Julie Hodkiewicz | Phone | loyaltydamaged | - | —Skipped | — | — | — | Nov 6, 2025 | - |
| 56661434 | Birthday gift not received | Solved | Normal | Jenna Boyer-Ankunding | — | Yazmin Jast | — | 2d | ●Responded | 4/5 | — | — | Nov 3, 2025 | - | |
| 78840277 | Missing samples in order | Closed | Urgent | Jenna Boyer-Ankunding | — | Dr. Mandy McLaughlin | influencervip | 7h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 1, 2025 | |
| 03639569 | Allergic reaction concern | Solved | Low | Jenna Boyer-Ankunding | — |  Mr. Eliza Gerhold IV | loyalty | 4d 4h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 08482434 | Restock alert for backorder | Solved | High | Jenna Boyer-Ankunding | — | Eula McKenzie | fragrancegift-card | 1h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 21203934 | Shipping cost question | Solved | High | Jenna Boyer-Ankunding | — | Amely Pacocha | Social | appsamplesloyalty | 1d 11h | ⊘Not fired | — | — | — | Oct 7, 2025 | - |
| 69319358 | Discount code not working | Solved | High | Jenna Boyer-Ankunding | — | Steve O'Conner | Social | — | 13h | ⊘Not fired | — | — | — | Sep 26, 2025 | - |
| 06528448 | Store experience feedback | Solved | Normal | Jenna Boyer-Ankunding | — |  Chaz Renner | Phone | appdamaged | 5d 3h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - |
| 55296489 | Allergic reaction concern | Solved | Low | Jenna Boyer-Ankunding | — | Tommy Kuvalis | gift-cardappshipping | 6h | ●Responded | 4/5 | — | — | Sep 18, 2025 | - | |
| 76115014 | Birthday gift not received | Solved | High | Jenna Boyer-Ankunding | — | Ignatius Cummerata | gift-cardbopis | 1d | ●Responded | 5/5 | — | — | Sep 16, 2025 | - | |
| 37939784 | Foundation match help | Solved | Low | Jenna Boyer-Ankunding | — |  Katrina Johns | bopisshade-matchreturns | 2h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |
| 61865641 | App login problem | Solved | Normal | Jenna Boyer-Ankunding | — | Miss Amber Hintz Sr. | Social | loyaltyvip | 9h | ⊘Not fired | — | — | — | Sep 4, 2025 | - |
| 74501783 | Address change after shipping | Solved | Normal | Jenna Boyer-Ankunding | — | Steve O'Conner | Chat | refundloyalty | 2h | ●Responded | 10/11 | — | — | Aug 20, 2025 | - |
| 01824604 | Restock alert for backorder | Solved | Normal | Jenna Boyer-Ankunding | — | Tommy Kuvalis | Phone | — | 21h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 46752077 | Missing samples in order | Solved | Normal | Jenna Boyer-Ankunding | — | Eula McKenzie | refundshade-match | 1h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 65724193 | Store experience feedback | Solved | High | Jenna Boyer-Ankunding | — |  Oscar O'Hara | bopis | 11h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 58755541 | Birthday gift not received | Closed | Normal | Jenna Boyer-Ankunding | — | Mr. Eliza Gerhold IV | Chat | bopisshippingshade-match | 4h | ●Responded | 5/5 | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 72764375 | Address change after shipping | Solved | Normal | Jenna Boyer-Ankunding | — | Mr. Eliza Gerhold IV | shade-matchapp | 2d 16h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 82110078 | Question about product ingredients | Solved | High | Jenna Boyer-Ankunding | — | Faith Hilll | Social | samplesfragrance | 13h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 45439495 | Wrong shade sent | Solved | Normal | Jenna Boyer-Ankunding | — | Chaz Renner | gift-cardshade-matchwholesale | 6h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 08608706 | Missing items in shipment | Solved | Normal | Jenna Boyer-Ankunding | — | Ignatius Cummerata | gift-cardrefundinfluencer | 1h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 82044923 | Gift card balance question | Solved | Normal | Jenna Boyer-Ankunding | — | Lily Raynor | appfragrance | 1h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 00503826 | Wrong shade sent | Closed | Normal | Jenna Boyer-Ankunding | — | Dr. Mandy McLaughlin | fragrancevipsamples | 2h | ○Sent, no reply | — | — | — | May 22, 2025 | May 26, 2025 |