Nannie Schinner
tyrone_pollich8@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 90026817 | Shipping cost question | Pending | Low | Nannie Schinner | — |  Jacklyn Dare | Chat | fragrancerefund | - | —Skipped | — | — | — | May 20, 2026 | - |
| 24854847 | Where is my order? | Pending | Normal | Nannie Schinner | — |  Mr. Cade Senger | gift-cardviprefund | - | —Skipped | — | — | — | Apr 25, 2026 | - | |
| 32504747 | Allergic reaction concern | Pending | Low | Nannie Schinner | — |  Mr. Eliza Gerhold IV | bopisfragrancereturns | - | —Skipped | — | — | — | Apr 10, 2026 | - | |
| 21059130 | Foundation match help | Solved | High | Nannie Schinner | — |  Steve O'Conner | shippingreturnsloyalty | 1h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 71571205 | Klarna / Afterpay split issue | Solved | Low | Nannie Schinner | — |  Mr. Lonie Hudson | refundbopis | 1d 21h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 67934201 | Wholesale order question | Solved | High | Nannie Schinner | — |  Garth Dooley | fragrancereturnsapp | 1h | ●Responded | 4/5 | — | — | Mar 8, 2026 | - | |
| 73063480 | BOPIS pickup not ready | Solved | Normal | Nannie Schinner | — |  Amely Pacocha | gift-cardbopis | 10h | ●Responded | 5/5 | — | — | Mar 8, 2026 | - | |
| 58301429 | Item authenticity concern | Closed | Low | Nannie Schinner | — |  Miss Amber Hintz Sr. | bopisfragrance | 15h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 11, 2026 | |
| 52513032 | Pro discount enrollment | Solved | Normal | Nannie Schinner | — |  Lily Raynor | Phone | bopiswholesaleapp | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 35915178 | Cancel subscription / Auto-replenish | Closed | Low | Nannie Schinner | — | Miss Amber Hintz Sr. | Phone | — | 20h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 |
| 92203754 | Restock alert for backorder | Solved | Low | Nannie Schinner | — |  Leonard Waters-Howell | samples | 12h | ⊘Not fired | — | — | — | Feb 23, 2026 | - | |
| 98022235 | Shipping cost question | Solved | Normal | Nannie Schinner | — | Mr. Eliza Gerhold IV | Social | gift-card | 2h | ⊘Not fired | — | — | — | Feb 19, 2026 | - |
| 14169609 | Where is my order? | Solved | Normal | Nannie Schinner | — | Mr. Cade Senger | Chat | — | 3h | ●Responded | 5/5 | — | — | Feb 14, 2026 | - |
| 47867011 | Pro discount enrollment | Solved | Normal | Nannie Schinner | — |  Dr. Mandy McLaughlin | Chat | refundsamples | 3h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 34304261 | Insider tier issue | Solved | Normal | Nannie Schinner | — |  Mr. Skyla Trantow | — | 2h | ●Responded | 10/11 | — | — | Feb 9, 2026 | - | |
| 14863062 | Question about product ingredients | Closed | Normal | Nannie Schinner | — |  Kaela Friesen | — | 5d 14h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Feb 1, 2026 | |
| 91869812 | App login problem | Solved | Urgent | Nannie Schinner | — | Mr. Lonie Hudson | appfragrancerefund | 8d 5h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 20947576 | BOPIS pickup not ready | Solved | Normal | Nannie Schinner | — | Mr. Cade Senger | shade-matchrefund | 23h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 65106512 | Return after 30-day window | Solved | Low | Nannie Schinner | — | Lily Raynor | loyaltygift-card | 12h | ●Responded | 3/5 | — | — | Jan 8, 2026 | - | |
| 76865649 | Birthday gift not received | Solved | High | Nannie Schinner | — |  Tommy Kuvalis | shipping | 1h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 25309503 | Discount code not working | Solved | Low | Nannie Schinner | — |  Eula McKenzie | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - |
| 40836367 | Store experience feedback | Solved | High | Nannie Schinner | — | Amely Pacocha | influencershippingreturns | 22h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - | |
| 42826197 | Klarna / Afterpay split issue | Pending | High | Nannie Schinner | — |  Faith Hilll | vip | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 03604307 | Store experience feedback | Closed | High | Nannie Schinner | — | Mr. Skyla Trantow | Social | bopisapp | 2d 12h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 19, 2025 |
| 23404478 | Refund not received | Solved | Low | Nannie Schinner | — |  Oscar O'Hara | Chat | shippingbopis | 3h | ⊘Not fired | — | — | — | Dec 10, 2025 | - |
| 47357696 | Gift card balance question | Solved | Normal | Nannie Schinner | — | Leonard Waters-Howell | shade-match | 6h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |
| 67813479 | Gift card balance question | Open | Low | Nannie Schinner | — |  Yazmin Jast | Chat | loyalty | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 14849889 | App crashes at checkout | Solved | Normal | Nannie Schinner | — | Tommy Kuvalis | Social | refund | 4h | ⊘Not fired | — | — | — | Nov 22, 2025 | - |
| 77467695 | Cancel subscription / Auto-replenish | Solved | High | Nannie Schinner | — |  Vilma Gusikowski | — | 6h | ⊘Not fired | — | — | — | Nov 13, 2025 | - | |
| 79840033 | Gift card balance question | Solved | High | Nannie Schinner | — | Faith Hilll | Social | vip | 5h | ⊘Not fired | — | — | — | Nov 12, 2025 | - |
| 80552957 | Gift card balance question | Solved | Low | Nannie Schinner | — | Faith Hilll | — | 12h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |
| 36406833 | Cancel order request | Pending | Normal | Nannie Schinner | — |  Kip Schroeder IV | Chat | vip | - | —Skipped | — | — | — | Nov 6, 2025 | - |
| 60803419 | Restock alert for backorder | Open | Low | Nannie Schinner | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Oct 31, 2025 | - | |
| 97221453 | Missing items in shipment | Solved | Urgent | Nannie Schinner | — |  Darryl Jacobi | Chat | shipping | 21h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - |
| 59843752 | Question about product ingredients | Solved | Normal | Nannie Schinner | — | Garth Dooley | — | 9h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |
| 51657117 | Wrong shade sent | Solved | Normal | Nannie Schinner | — |  Chaz Renner | — | 12h | ●Responded | 5/5 | — | — | Sep 27, 2025 | - | |
| 81497368 | Question about product ingredients | Solved | Normal | Nannie Schinner | — | Vilma Gusikowski | Chat | fragrance | 3h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 66723612 | Allergic reaction concern | Solved | Normal | Nannie Schinner | — | Leonard Waters-Howell | Chat | damagedinfluencerloyalty | 1d 19h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 64008310 | Missing items in shipment | Solved | Low | Nannie Schinner | — | Lily Raynor | Chat | wholesaleshade-match | 4h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 58057837 | BOPIS pickup not ready | Pending | Normal | Nannie Schinner | — | Yazmin Jast | fragrance | - | —Skipped | — | — | — | Aug 27, 2025 | - | |
| 23156033 | Birthday gift not received | Solved | Normal | Nannie Schinner | — | Amely Pacocha | fragrancesamples | 7d 11h | ●Responded | 2/5 | — | — | Aug 21, 2025 | - | |
| 67223859 | Wholesale order question | Solved | High | Nannie Schinner | — | Tommy Kuvalis | Phone | — | 1h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - |
| 07132347 | Missing items in shipment | Solved | Normal | Nannie Schinner | — |  Katrina Johns | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 49223102 | Klarna / Afterpay split issue | Closed | Normal | Nannie Schinner | — | Mr. Skyla Trantow | damagedsamples | 9h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 31, 2025 | |
| 82387242 | Cancel subscription / Auto-replenish | Solved | Normal | Nannie Schinner | — | Vilma Gusikowski | Chat | shippinginfluencershade-match | 1d 11h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - |
| 32872542 | Cancel subscription / Auto-replenish | Open | Normal | Nannie Schinner | — | Yazmin Jast | — | - | —Skipped | — | — | — | Jul 25, 2025 | - | |
| 16647942 | BOPIS order cancelled at store | Pending | Low | Nannie Schinner | — | Eula McKenzie | Chat | returnsgift-cardfragrance | - | —Skipped | — | — | — | Jul 11, 2025 | - |
| 27994609 | Allergic reaction concern | Solved | Normal | Nannie Schinner | — | Kaela Friesen | fragranceapp | 19h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 24820972 | App crashes at checkout | Solved | Normal | Nannie Schinner | — | Katrina Johns | wholesaleshade-matchinfluencer | 1d 2h | ⊘Not fired | — | — | — | Jun 25, 2025 | - | |
| 53328793 | Wrong shade sent | Solved | High | Nannie Schinner | — | Faith Hilll | gift-cardapp | 13h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - |